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Acac Hiring information

What does it mean when a company says it is 'Acac hiring'?

'Acac hiring' typically refers to job opportunities available at ACAC, a well-known health and wellness club providing fitness, wellness, and community services. When a company advertises 'Acac hiring,' it means they are seeking candidates for various positions such as trainers, customer service representatives, lifeguards, and management roles at their facilities. Working at ACAC often involves helping members achieve their health and fitness goals, maintaining a welcoming environment, and ensuring excellent customer service. The roles may vary by location and can include both part-time and full-time opportunities. If you are interested, you can visit ACAC's official careers page to see current openings and application instructions.

What can new hires at ACAC expect in terms of team collaboration and support during their initial months?

At ACAC, new team members can expect a supportive onboarding process, including mentorship from experienced colleagues and regular check-ins with supervisors. Collaboration is encouraged across departments, and new hires often participate in cross-functional meetings and training sessions to build relationships and understand different aspects of the company. The work environment emphasizes open communication and teamwork, ensuring that employees feel comfortable asking questions and seeking guidance as they settle into their roles.

What are the key skills and qualifications needed to thrive as an ACAC (Athletic Club and Athletic Center) team member, and why are they important?

To thrive as an ACAC team member, you generally need a background in customer service, fitness or recreation, and relevant certifications such as CPR/AED or group fitness instruction, depending on the specific role. Familiarity with membership management software, scheduling tools, and fitness equipment is typically required. Strong interpersonal skills, teamwork, and a positive, service-oriented attitude help employees stand out in interacting with members and colleagues. These skills and qualities ensure high member satisfaction, safe facility operations, and a welcoming club environment.
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What states have the most Acac Hiring jobs? States with the most job openings for Acac Hiring jobs include:
What job categories do people searching Acac Hiring jobs look for? The top searched job categories for Acac Hiring jobs are:
Acac Hiring jobs near you

Member Services Manager (Full Time)

ACAC Charlottesville

Charlottesville, VA • On-site

Other

Medical, Dental, Vision, Life, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Description

 At acac, we believe in living your best and that means working your best too! In this exciting role, you will oversee the daily operations of our Member Services department. 

  
Oversee the day-to-day running of the Member Services department. Responsible for hiring, training, and supervising staff, ordering supplies, resolving customer complaints, and ensuring a high level of customer service. 


Essential functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

  • Create and foster a team culture which is centered on achieving goals with high level of customer service
  • Responsible for ensuring the hiring and training of team members
  • Develop an adequate staffing plan and team schedule
  • Monitor team member productivity, provide constructive feedback and coaching
  • Maintain the logo shop inventory
  • Book spa appointments in a timely manner
  • Order spa supplies as needed
  • Conduct periodic and annual team performance evaluations
  • Keep team and members informed of events and activities and encourage participation
  • Support and handle member issues; make decisions in consideration of the club's policies and procedures
  • Create and support special events to promote department and club
  • Maintain regularly scheduled hours on department schedule
  • Collaborate with department managers to troubleshoot club related issues and ensure an overall high level of success for the club
  • Operate within budget guidelines for the purchasing supplies, operational costs, pricing outside vendors and contractors
  • Collaborate with Member Service Directors at other acac sites to share best practices and implement universal protocols and policies

Full Time Team Member Benefits include

  • Paid Time Off 
  • Complementary Gym Membership for the entire family
  • Medical, Dental & Vision plans 
  • Voluntary Life Insurance & Short-Term Disability coverage's
  • Supplemental Accident &Critical Illness plans
  • Employee Discount on Personal Training, Swim lessons, Cafe & Logo Shop Purchases, and more!

Requirements

Physical demands

  • Must be able to stand, walk, sit, lift, stretch, reach and bend throughout a shift
  • Ability to work varied shifts including days, evenings, weekends, and holidays

Required competencies, education, and experience

  • College Degree preferred, High School diploma required
  • Prior experience in a customer service position required
  • Prior experience with leading and supervising teams preferred
  • Must be exceptionally customer service oriented
  • Ability to communicate effectively verbally and in writing
  • Proficient computer skills

Company Expectations

  • Read, sign, and abide by the policies included in the Team Member Handbook
  • Park in team member designated areas
  • Club cleanliness is an all-team responsibility; assist whenever necessary in any area of the club to keep club neat and clean
  • Attend mandatory Personal Training meetings
  • Assist with Service Days, as assigned by Supervisor
  • Assist with club programs, special events, or activities, as assigned by Supervisor
  • Promptly respond to work-related correspondence
  • Exhibit a positive attitude at all times
  • Deliver outstanding service to members and guests, following acac's Five*Star principles

Affirmative Action/EEO statement

acac is an equal opportunity employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, age, national origin, ancestry, citizenship, disability, or veteran status. 

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member for this job. Duties, responsibilities and activities may change at any time with or without notice.

Why join acac? It's about our core values; People First, Community, Consistent Excellence, Continuous Improvement and most importantly Have Fun!  

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