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Aca Customer Service Representative Jobs (NOW HIRING)

Customer Care Expertise LLC

Customer Service Representative

$16.50 - $22.25/hr

Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing problems ...

Domino's

Customer Service Representative (CSR)

Middlebury, VT · On-site

$16.75 - $22.75/hr

Customer Service Representative (CSR)Customer Service Representative:The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR)Customer Service Representative:The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Ayer, MA · On-site

$18 - $24.25/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Chichester, NH · On-site

$14.75 - $20/hr

Customer Service Representative (CSR) Customer Service Representative: 114 Dover Road, Chichester NH 03258 The Customer Service Representative will WOW the customer by making sure they have a ...

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Aca Customer Service Representative information

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How much do aca customer service representative jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for aca customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is an ACA Customer Service Representative?

ACA Customer Service Representatives are professionals who assist customers with inquiries and issues related to the Affordable Care Act (ACA), also known as Obamacare. They help individuals understand their health insurance options, guide them through the enrollment process, and answer questions about coverage, benefits, and eligibility. These representatives often work for health insurance companies, government agencies, or contracted call centers, ensuring that customers receive accurate information and support for their ACA-related needs.

What are the key skills and qualifications needed to thrive as an ACA Customer Service Representative?

To thrive as an ACA Customer Service Representative, you need strong knowledge of health insurance policies, excellent problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM systems, call center software, and ACA-specific databases is frequently required. Outstanding communication, patience, and empathy help build rapport and effectively assist customers with complex insurance inquiries. These skills and qualities are crucial for ensuring accurate information delivery, resolving issues efficiently, and maintaining customer satisfaction in a regulated environment.

What are some common challenges faced by ACA Customer Service Representatives when assisting clients during open enrollment periods?

ACA Customer Service Representatives often experience high call volumes and tight deadlines during open enrollment, which can be stressful. They must quickly and accurately interpret complex health insurance policies and regulations to provide clear guidance to clients who may be unfamiliar with the Affordable Care Act. Navigating diverse client needs and resolving application issues requires patience, empathy, and strong problem-solving skills. Team collaboration and ongoing training are essential to stay updated on policy changes and deliver excellent customer service under pressure.

What is the difference between Aca Customer Service Representative vs Aca Claims Processor?

AspectAca Customer Service RepresentativeAca Claims Processor
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; knowledge of claims processing
Work EnvironmentCall centers, customer support officesClaims departments, insurance offices
Employer & IndustryHealth insurance companies, government programsHealth insurance providers, government agencies
Primary RoleAssist customers with inquiries, policy info, and coverageReview, process, and validate insurance claims

While both roles work within the health insurance industry, Aca Customer Service Representatives focus on assisting customers with their questions and coverage details, whereas Aca Claims Processors handle the review and processing of insurance claims. Both positions require knowledge of insurance policies but serve different functions within the claims and customer support processes.

What cities are hiring for Aca Customer Service Representative jobs?

Cities with the most Aca Customer Service Representative job openings:

What states have the most Aca Customer Service Representative jobs?

States with the most job openings for Aca Customer Service Representative jobs include:

What are popular job titles related to Aca Customer Service Representative jobs?

For Aca Customer Service Representative jobs, the most frequently searched job titles are:

Infographic showing various Aca Customer Service Representative job openings in the United States as of September 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Denver, CO • On-site

Customer Service Representative at Charlie
See more jobs at Customer Service Representative at Charlieexternal

$16.50 - $22.50/hr

Full-time

Re-posted 22 days ago

Job description

Customer Service Responsibilities include: Creating detailed business plans to facilitate the attainment of goals and quotas Managing the entire sales cycle from finding a client to securing a deal Unearthing new sales opportunities through networking and turn them into long term partnerships Job brief We are looking for a competent Account Executive to find business opportunities and manage customer relationships. You'll be directly responsible for the preservation and expansion of our customer base. The ideal candidate will have talent in sales and experience in customer service.

We expect you to be a reliable professional able to achieve balance between customer orientation and a results-driven approach. The goal is to find opportunities and turn them in long-term profitable relationships based on trust and mutual satisfaction. Responsibilities Create detailed business plans to facilitate the attainment of goals and quotas Manage the entire sales cycle from finding a client to securing a deal Unearth new sales opportunities through networking and turn them into long term partnerships Present products to prospective clients Provide professional after-sales support to enhance the customers' dedication Remain in frequent contact with the clients in your responsibility to understand their needs Respond to complaints and resolve issues aiming to customer contentment and the preservation of the company's reputation Negotiate agreements and keep records of sales and data equirements Proven experience as an Account Executive, or in other sales/customer service role Knowledge of market research, sales and negotiating principles Outstanding knowledge of MS Office; knowledge of CRM software (eg.

Salesforce) is a plus Excellent communication/presentation skills and ability to build relationships Organizational and time-management skills A business acumen Enthusiastic and passionate BSc or BA in business administration, sales or marketing

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