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Ability Analyst Jobs in Florida (NOW HIRING)

The analyst will identify opportunities to leverage analytics to improve efficiency, deliver ... Ability to synthesize data from a variety of sources and identify actionable insights * Advanced ...

The analyst will identify opportunities to leverage analytics to improve efficiency, deliver ... Ability to synthesize data from a variety of sources and identify actionable insights * Advanced ...

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Ability Analyst information

What is the difference between Ability Analyst vs Skills Assessor?

AspectAbility AnalystSkills Assessor
Required CredentialsTypically requires certifications in assessment or testing methods, relevant degrees in psychology or educationOften requires certifications in skills evaluation, vocational training, or industry-specific assessments
Work EnvironmentWorks in corporate, educational, or testing centers, focusing on evaluating individual abilitiesWorks in training centers, workplaces, or educational settings, focusing on assessing specific skills
Employer & Industry UsageUsed by HR departments, educational institutions, and testing agenciesUtilized by vocational trainers, HR teams, and certification bodies

The main difference between an Ability Analyst and a Skills Assessor lies in their focus: Ability Analysts evaluate overall cognitive or general abilities, while Skills Assessors focus on specific skill sets. Both roles require assessment certifications and are employed in educational, corporate, or training environments, but their specific functions and evaluation criteria differ.

What are the key skills and qualifications needed to thrive as an ability analyst, and why are they important?

To thrive as an Ability Analyst, you need strong analytical skills, attention to detail, and a background in insurance, healthcare, or disability claims management, often supported by a relevant degree. Familiarity with claims processing systems, case management software, and regulatory compliance standards is typically required. Excellent communication, problem-solving abilities, and empathy are crucial soft skills for interacting with claimants and stakeholders. These skills ensure accurate claim assessments, regulatory adherence, and effective collaboration, leading to fair and timely outcomes.

What are some common challenges ability analysts face when evaluating disability claims, and how can these be managed effectively?

Ability Analysts often encounter challenges such as interpreting complex medical documentation, maintaining objectivity when assessing claim validity, and balancing empathy with adherence to policy guidelines. Staying current with medical terminology and collaborating closely with healthcare professionals helps ensure accurate assessments. Effective time management and clear communication with claimants and team members are also key to managing caseloads efficiently and making fair determinations.

What is an ability analyst?

An Ability Analyst is a professional who evaluates disability insurance claims to determine whether claimants meet the policy requirements for receiving benefits. They review medical records, employment histories, and other documentation to assess the extent of an individual's disability and their ability to perform work-related tasks. Ability Analysts collaborate with medical professionals, claimants, and employers to gather necessary information and ensure fair and accurate claim decisions. Their work is critical in helping insurance companies manage risk and provide support to individuals experiencing disabilities.
What job categories do people searching Ability Analyst jobs in Florida look for? The top searched job categories for Ability Analyst jobs in Florida are:
Infographic showing various Ability Analyst job openings in Florida as of August 2026, with employment types broken down into 86% Full Time, and 14% Contract. Highlights an 86% In-person, and 14% Remote job distribution.

LTD Sr Ability Analyst , Home Depot

The Hartford

Sunrise, FL • On-site, Remote

$48K - $72K/yr

Full-time

Posted 10 days ago


The Hartford rating

8.8

Company rating: 8.8 out of 10

Based on 121 frontline employees who took The Breakroom Quiz

57th of 304 rated insurance


Job description

Sr Ability Analyst - C409AN

We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.

Are you someone who likes helping others, especially in times of need? Do you pride yourself on finding solutions and solving problems, by being a good listener and critical thinker? This is your opportunity to give those passions and talents new purpose by applying them to meaningful work at The Hartford. The Long Term Disability Sr. Ability Analyst, primarily investigates claims to determine if the insured person qualifies for LTD benefits and monitors claims for ongoing eligibility.

The LTD Sr. Ability Analyst supports our mission of helping our customers rebuild their lives after an unexpected event or illness happens while following corporate claim standards, policies and procedures, and statutory, regulatory and ethics requirements.

This role can have a Hybrid or Remote work arrangement.Candidates who live near one of our office locations, will have the expectation of working in an office 3 days a week (Tuesday through Thursday).Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business needs arise.

Start Date: 09/15/2026
Length of Training: 6-8 weeks
Training Hours: Core business hours M-F
Work Hours After Training: 40 hours M-F; Hybrid

RESPONSIBILITIES:
Obtain information from the claimant, employer, and medical
provider(s) to make Long-Term Disability decisions.
Analyze medical and financial information to determine eligibility for
benefits.
Provide exceptional customer service using professional written and
verbal communication skills.
Maintain a dedication to meeting the expectations and requirements
of internal and external customers.
Help to create a positive team environment that is inclusive to all
employees.

QUALIFICATIONS:
1+ years of experience providing quality customer service is required.
1+ years of claims experience is a plus.
Experience with medical terminology is a plus.
Experience with THAA preferred.
High School Diploma/GED is required; Associate's or Bachelor's
Degree is preferred.
Strong organizational and prioritization skills.
Exceptional problem-solving skills.
Professional verbal and written communication skills.
Detail-oriented with the ability to maintain a high-level of quality and
accuracy, while meeting productivity targets in a fast-paced
environment.
Ability to thrive in a structured team environment.
Proficiency in Microsoft Office applications and the ability to navigate
multiple systems simultaneously.

Training Requirements: As a condition of employment, you will be required to successfully complete a multi-week New Hire Training Course.

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

$48,071 - $72,107

Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

About Us|Our Culture|What It's Like to Work Here|Perks & Benefits


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About Hartford

Sourced by ZipRecruiter

Hartford Financial Services Group, widely recognized as The Hartford, is a renowned company based in Hartford, CT, US. Established in 1810, it has evolved into an industry leader in the insurance and financial services sector, proudly serving more than one million businesses in the US. The Hartford is committed to offering a gamut of insurance products that include homeowners, automobile, and business insurance as well as employee benefits and mutual funds. The company’s core values revolve around customer-focused innovations, diversity and inclusion, and ethical dealings that have earned them a customer-centric reputation. This shapes their mission which revolves around aiding their clients to overcome unforeseen obstacles and enhancing their wealth over time. Among the company's noted accomplishments is being consistently listed among the World's Most Ethical Companies, a testament to their unwavering commitment towards responsible business practices.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

Hartford, CT, US

Year founded

1810

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