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Aaa Insurance Service Representative Jobs (NOW HIRING)

AAA Hoosier Motor Club

Travel Advisor

Indianapolis, IN · On-site

Today, AAA Hoosier provides roadside assistance, travel services, exclusive member discounts and benefits, and trusted financial and insurance services to nearly 400,000 Hoosiers. To learn more about ...

AAA Hoosier Motor Club

Travel Advisor

Avon, IN · On-site

Today, AAA Hoosier provides roadside assistance, travel services, exclusive member discounts and benefits, and trusted financial and insurance services to nearly 400,000 Hoosiers. To learn more about ...

AAA Hoosier Motor Club

Travel Advisor

Indianapolis, IN · On-site

Today, AAA Hoosier provides roadside assistance, travel services, exclusive member discounts and benefits, and trusted financial and insurance services to nearly 400,000 Hoosiers. To learn more about ...

AAA Hoosier Motor Club

Travel Advisor

Terre Haute, IN · On-site

Today, AAA Hoosier provides roadside assistance, travel services, exclusive member discounts and benefits, and trusted financial and insurance services to nearly 400,000 Hoosiers. To learn more about ...

AAA Hoosier Motor Club

Travel Advisor

Terre Haute, IN · On-site

Today, AAA Hoosier provides roadside assistance, travel services, exclusive member discounts and benefits, and trusted financial and insurance services to nearly 400,000 Hoosiers. To learn more about ...

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Aaa Insurance Service Representative information

See salary details

$7

$18

$29

How much do aaa insurance service representative jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for aaa insurance service representative in the United States is $18.63, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $20.43 per hour, depending on experience, location, and employer.

What is an AAA Insurance Service Representative?

AAA Insurance Service Representatives are professionals who assist customers with their insurance needs, including providing information about policies, processing claims, and handling policy changes. They act as the primary point of contact for AAA insurance clients, ensuring that customers receive accurate information and quality service. These representatives may also help clients select appropriate coverage, address billing questions, and resolve any issues related to their insurance products. Their goal is to deliver excellent customer service and maintain customer satisfaction with AAA's insurance offerings.

What skills and qualifications are needed to be an AAA Insurance Service Representative?

To thrive as a AAA Insurance Service Representative, you need strong knowledge of insurance products, customer service experience, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, insurance quoting systems, and, in some cases, a state insurance license is important. Excellent communication, problem-solving, and multitasking abilities help you build relationships and efficiently handle client inquiries. These skills ensure you can deliver accurate information, resolve issues promptly, and provide a positive customer experience crucial for client retention.

How does an AAA Insurance Service Representative collaborate with other departments to resolve customer issues?

As an AAA Insurance Service Representative, you will frequently work with underwriting, claims, and policy management teams to address and resolve customer concerns that go beyond standard inquiries. This collaboration often involves gathering detailed information from clients, relaying it to the appropriate specialists, and following up to ensure a timely resolution. Strong communication and organizational skills are essential, as you'll act as a liaison to ensure both customer satisfaction and compliance with internal policies. Working in this role offers valuable exposure to multiple facets of the insurance industry and can open doors to advancement opportunities within AAA.

What are popular job titles related to Aaa Insurance Service Representative jobs?

For Aaa Insurance Service Representative jobs, the most frequently searched job titles are:

Aaa Insurance Service Representative jobs near you
Infographic showing various Aaa Insurance Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $38,758 per year, or $18.6 per hour.

Insurance Service Specialist

Long Beach, CA • On-site

American Automobile Association (AAA)
Non-Profits • 10K+ employees
Learn more about American Automobile Association (AAA)external

$20.92 - $23.01/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Key responsibilities

  • Assist members with answering questions, making changes to their existing Property & Casualty insurance policies, and processing payments.

  • Maintain and service insurance policies, verify new business applications, and update electronic member information.

  • Maintain filing systems and perform clerical tasks such as typing.

AAA The Auto Club Group rating

7.4

Company rating: 7.4 out of 10

Based on 284 frontline employees who took The Breakroom Quiz

235th of 315 rated insurance

Job description

Insurance Service Specialist

The Auto Club is seeking a goal oriented, customer service professional to provide insurance service and clerical support to the Auto Club's insurance agents and members in our branch offices.

Qualified candidates will bring their passion for helping others to our best-in-class organization in delivering legendary service to our members. In this role you will assist our members with answering questions, taking payments, counseling, and making changes to their existing Property & Casualty insurance policies.

Training:

Our comprehensive and employee centric training facilities provide training programs to help employees acquire various skills necessary to do their jobs and to support career development.

Responsibilities Include:

  • Maintenance and servicing of insurance policies.

  • Verifying new business applications.

  • Processing insurance and membership payments.

  • Updating electronic member information.

  • Maintaining filing systems and typing.

Qualifications:

  • High school diploma or equivalent required.

  • Experience working in a sales environment strongly preferred.

  • Must be proficient in using Microsoft Office software products.

  • A successful candidate will have excellent communication and interpersonal skills, superior organizational skills and a commitment to maintaining superior customer.

The starting pay range for this position is $20.92 - $23.01 per hour. Additionally, you will be eligible to participate in our incentive program based upon your team and individual performance.

Remarkable benefits:
Health coverage for medical, dental, vision

401(K) saving plans with company match AND Pension

Tuition assistance

Floating holidays and PTO for community volunteer programs

Paid parental leave

Wellness programs

Employee discounts (membership, insurance,

travel, entertainment, services and more!)

Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value."

AAA is an Equal Opportunity Employer

Our organization participates in E-Verify

The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), the Unincorporated Los Angeles County (ULAC) regulation, and the California Fair Chance Act (CFCA).

What AAA The Auto Club Group employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

American Automobile Association logo

About American Automobile Association

Sourced by ZipRecruiter

The American Automobile Association (AAA), headquartered in Heathrow, Florida, USA, is a reputable force in the automotive and insurance industry. Originating in 1902, it began as a coalition of motor clubs with the common goal of providing better roads and travel conditions for motorists. Today, AAA is a comprehensive, multifaceted organization that offers a range of services, including roadside assistance, auto repair services, travel agency services, and diverse insurance products - Auto, Home, Life and more. A significant principle for AAA is to continuously deliver value to their 61 million members through safety, security and peace of mind. The company's mission and core values focus on championing its members' rights and interests, advocating innovation, integrity, teamwork and respect.

Industry

Non-profits

Company size

10,000+ Employees

Headquarters location

Heathrow, FL, US

Year founded

1902

Social media

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