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Aaa Customer Service Jobs in Michigan (NOW HIRING)

AAA Service Network

Electrical Service Technician

Brighton, MI · On-site

$24.75 - $33/hr

AAA Service Network is a residential service company specializing in Electric, Plumbing, Heating ... A heavy emphasis is placed on customer service. We're looking for hard workers who love to win as a ...

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All JobsAaa Customer Service JobsAaa Customer Service Jobs in Michigan

Aaa Customer Service information

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How much do aaa customer service jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for aaa customer service in Michigan is $16.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $18.22 per hour, depending on experience, location, and employer.

What is a AAA Customer Service representative?

AAA Customer Service representatives are professionals who assist AAA members with a variety of services, including roadside assistance, travel planning, insurance inquiries, and membership questions. They serve as the first point of contact for customers seeking help or information. Their responsibilities often include handling emergency calls, providing information about AAA benefits, processing payments, and resolving issues to ensure customer satisfaction. These representatives work in call centers, branch offices, or remotely, and are trained to deliver prompt and courteous service. Strong communication and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as a AAA Customer Service representative?

To thrive as a AAA Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and AAA's proprietary platforms is typically required. Patience, empathy, and the ability to remain calm under pressure are standout soft skills for this role. These skills are crucial for effectively resolving member issues, maintaining customer satisfaction, and upholding AAA's reputation for excellent service.

What are some common challenges faced by AAA Customer Service representatives, and how are they typically addressed?

AAA Customer Service representatives often encounter challenges such as handling high call volumes during peak travel seasons, assisting members in stressful roadside emergency situations, and troubleshooting a wide range of service requests. To address these challenges, representatives receive comprehensive training in conflict resolution, multitasking, and the use of digital support tools. Team collaboration and support from supervisors are also integral, ensuring representatives can escalate complex cases and maintain high-quality service even during busy periods.

What is the difference between Aaa Customer Service vs Aaa Call Center Representative?

AspectAaa Customer ServiceAaa Call Center Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentIn-office or remote customer support settingsCall center environment, often in a dedicated facility
Employer & Industry UsageInsurance, automotive, or service companiesInsurance companies, telecommunication firms, or service providers
Common Search & ComparisonCustomer service roles within AaaCall center roles within Aaa

Both Aaa Customer Service and Aaa Call Center Representative roles involve assisting customers, handling inquiries, and providing support. The main difference lies in the work environment: customer service roles may be more varied and include in-person or remote support, while call center representatives primarily work in call centers handling inbound or outbound calls. Both positions require similar credentials and are integral to customer satisfaction within Aaa industries.

How long is Aaa Customer Service training?

Aaa Customer Service training typically lasts from a few days to several weeks, depending on the company's program and the complexity of the role. Training often includes customer service skills, company policies, and use of specific tools or systems. Ongoing training and development may also be part of the job to enhance skills and knowledge.

What are popular job titles related to Aaa Customer Service jobs in Michigan?

For Aaa Customer Service jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Aaa Customer Service jobs in Michigan look for?

The top searched job categories for Aaa Customer Service jobs in Michigan are:

What cities in Michigan are hiring for Aaa Customer Service jobs?

Cities in Michigan with the most Aaa Customer Service job openings:

Aaa Customer Service jobs near you
Infographic showing various Aaa Customer Service job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 18% Part Time, 2% Temporary, 3% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $34,077 per year, or $16.4 per hour.

Electrical Service Technician

AAA Service Network

Brighton, MI • On-site

$24.75 - $33/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Job description

**$5,000.00 sign on bonus available for this role!**

AAA Service Network is a residential service company specializing in Electric, Plumbing, Heating & Air and has been in business since 1976. We provide a great environment and culture focused on growth, development, and retention. We continue to grow every year and are looking for full-time employees to join our team.

Will be dispatched directly from your home & work vehicle included!

We are looking to bring on an Electrician to join our Electrical team. Hourly compensation with bonus incentive included. Our Electricians complete in-home, service calls. You will use your communication skills and be able to educate and assist customers in choosing the right products, services, and financing plans. A heavy emphasis is placed on customer service. We're looking for hard workers who love to win as a team and are committed to hiring and working with the best.

Apply for additional details!

We offer:

  • Health benefits including medical, dental, vision, life insurance, & long and short-term disability insurance
  • 401(k) retirement with company match
  • Weekly pay with incentives and bonuses
  • Company events & parties for individuals & families
  • Holiday pay, vacation pay, & paid time off
  • Paid training
  • And so much more...

There is room to grow for the right candidate. We look forward to hearing from you.

Apply