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Aaa Auto Jobs in Virginia (NOW HIRING)

Lube Technician

Norfolk, VA

$16.39 - $21.85/hr

... more!) Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our ...

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Aaa Auto information

See Virginia salary details

$11

$27

$56

How much do aaa auto jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for aaa auto in Virginia is $27.78, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $38.12 per hour, depending on experience, location, and employer.

What is the difference between Aaa Auto vs Auto Technician?

AspectAaa AutoAuto Technician
Required CredentialsHigh school diploma, ASE certifications often preferredHigh school diploma, ASE certifications typically required
Work EnvironmentAuto repair shops, dealerships, service centersAuto repair shops, dealerships, service centers
Industry UsageCommonly used in auto repair and service industryCommonly used in auto repair and service industry
Job FocusPerforming repairs, diagnostics, and maintenancePerforming repairs, diagnostics, and maintenance

Both Aaa Auto and Auto Technician roles involve vehicle repair and maintenance, often requiring similar certifications and work environments. The main difference lies in branding or specific employer terminology, but their job functions and industry usage are largely the same.

What are some common challenges faced by Automotive Service Advisors at AAA Auto, and how can new hires prepare for them?

Automotive Service Advisors at AAA Auto often face the challenge of balancing high customer service standards with managing a busy workflow, especially during peak seasons. New hires should be prepared to quickly learn the company's service processes, communicate clearly with both customers and technicians, and handle multiple service requests simultaneously. Strong organizational skills and the ability to stay calm under pressure are key to success. Embracing continuous learning and seeking feedback from experienced team members can also help new advisors adapt and thrive in this dynamic environment.

What is an AAA Auto technician?

An AAA Auto technician is a professional who works at an auto repair facility that is approved by the American Automobile Association (AAA). These technicians are trained to diagnose, repair, and maintain vehicles, ensuring high standards of service and customer care. AAA Approved Auto Repair facilities must meet strict quality standards in areas such as customer service, training, and equipment. Customers often choose AAA Auto technicians for their reliability, expertise, and the added benefits offered by AAA, such as warranties and discounts.

What are the key skills and qualifications needed to thrive as an AAA Automotive Technician, and why are they important?

To thrive as an AAA Automotive Technician, you need a solid understanding of automotive repair, diagnostics, and maintenance, often backed by a technical diploma or ASE certification. Familiarity with diagnostic tools, computerized systems, and manufacturer-specific software is commonly required. Strong problem-solving abilities, attention to detail, and effective customer communication distinguish top performers in this role. These skills ensure accurate repairs, customer trust, and safe, reliable vehicle operation.
Infographic showing various Aaa Auto job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 25% Part Time, and 5% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $57,792 per year, or $27.8 per hour.

$17.33 - $24.38/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago


AAA Club Alliance rating

7.1

Company rating: 7.1 out of 10

Based on 47 frontline employees who took The Breakroom Quiz

244th of 303 rated insurance


Job description

Are you a customer-centric individual with a passion for the automotive industry? If so, AAA Club Alliance has your opportunity to shine!

As an Automotive Service Advisor for AAA, you'll be the driving force behind our customers' exceptional experience, seamlessly coordinating their vehicle service needs with our skilled technicians in-shop. With your strong communication skills, attention to detail, and automotive knowledge, you'll serve as a trusted liaison, guiding customers through the repair process and ensuring their satisfaction at every turn. Join us in our fast-paced, high-energy environment where your expertise and dedication will be recognized, valued, and rewarded. Take the driver's seat and steer your career towards success with AAA today!

Location Address: 1930 Erickson Avenue, Harrisonburg, VA 22801

At AAA, your success is our success.As an Automotive Service Advisor, we can offer you:

  • The starting base compensation for this position is $17.33 to $24.38 hourly. The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location.

  • In addition to your hourly compensation, Service Advisors are also eligible for additional income through our uncapped monthly performance bonus as well as various spiffs and contests that run throughout the year!

  • Robust health benefit offerings, including Medical Insurance with Prescription Coverage, Dental Insurance, and Vision Insurance. Coverage begins 30 days after you start.

  • Over 2 weeks of Paid Time Off accrued during the first year of employment

  • 8 Paid Holidays each year

  • 401(k) plan with up to a 7% Company Match on retirement contributions

  • FREE Company-Paid Life Insurance

  • Tuition Reimbursement (up to $5,250 per year)

  • FREE AAA Premier Level Membership

  • An opportunity to work alongside a team of professionals with state of the art equipment in a spacious, clean, well-lit and safe work environment.

  • Our stores are AAA owned and operated. AAA Club Alliance serves a large membership base and exemplifies the trusted AAA Brand. There is plenty of business year round!

What our Automotive Service Advisors do:

  • Greet customers, answer telephone calls and schedule appointments in a prompt and courteous manner.

  • Review repairs and services with customers to ensure a complete understanding of the services performed. Contact customer any time there is a deviation from the original estimate of cost or time when the vehicle will be ready for pickup. Note the name and time of approval for all repair/service orders and any additional costs.

  • Distribute work to all shop technicians while monitoring progress and accuracy of each job. Supply information on request to technicians, as needed. Arrange for repairs and payment for vehicles that are covered by extended warranty programs.

  • Arrange towing and/or alternate transportation such as shuttle or rental vehicle when necessary in accordance with Total Repair Care (TRC) standards.

  • Monitor inspection dates of vehicles in system to ensure the inspections are completed before due dates. Notify customer of need to have vehicle serviced per manufactures recommended intervals and as required by the state and explain the information to the customer.

What you will need to succeed:

  • High School Diploma or equivalent.

  • Previous experience in the automotive industry preferred, or three years relevant experience in a fast paced environment with a proven Sales and Customer Satisfaction record.

  • Knowledge of automotive technology and the ability to communicate same information to the support team, customers and Auto Technicians.

  • ASE (Automotive Service Excellence) Service Advisor Certification is a plus, but not required!

  • Valid Driver's License.

  • Ability to complete required Pre-Employment Screenings (background check and drug screening) if offered the position.

  • Authorized to work in the USA.

Full time Associatesare offered a comprehensive benefits package that includes:

  • Medical, Dental, and Vision plan options
  • Up to 2 weeks Paid parental leave
  • 401k plan with company match up to 7%
  • 2+ weeks of PTO within your first year
  • Paid company holidays
  • Company provided volunteer opportunities + 1 volunteer day per year
  • Free AAA Membership
  • Continual learning reimbursement up to $5,250 per year
  • And MORE! Check out our Benefits Pagefor more information

ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA's policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.

Job Category: 

Car Care

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