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Aaa Auto Club Jobs in Virginia (NOW HIRING)

AAA Tidewater VA Ccc LLC

Automotive Technician

Suffolk, VA · On-site

$28.47 - $36.75/hr

... more!) Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our ...

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Aaa Auto Club information

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$8

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$39

How much do aaa auto club jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for aaa auto club in Virginia is $20.61, according to ZipRecruiter salary data. Most workers in this role earn between $12.86 and $26.18 per hour, depending on experience, location, and employer.

What is AAA Auto Club?

AAA Auto Club, also known as the American Automobile Association, is a federation of motor clubs throughout North America that provides a variety of services to its members. These services include roadside assistance, travel planning, insurance, discounts on various products and services, and automotive services such as car repairs and battery replacement. Membership with AAA can offer peace of mind for drivers, as it ensures help is available in case of vehicle breakdowns or emergencies. Many members also take advantage of AAA's travel resources, including maps, travel guides, and exclusive deals on hotels and attractions.

What are the typical responsibilities and challenges of a member service representative at AAA Auto Club?

As a member service representative at AAA Auto Club, your daily tasks often include assisting members with travel planning, providing roadside assistance information, processing membership renewals, and answering general inquiries. One common challenge is handling high call volumes during peak travel seasons or in emergency situations, which requires strong multitasking and customer service skills. You'll work closely with other team members and departments, such as dispatch and travel services, to ensure efficient and accurate support for members. This role offers opportunities to build customer relations expertise and can serve as a stepping stone to supervisory or specialized positions within the organization.

What are the key skills and qualifications needed to thrive as an AAA Auto Club customer service representative?

To thrive as an AAA Auto Club Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and sometimes insurance or travel booking platforms is typically required. Patience, empathy, and the ability to remain calm under pressure help you provide exceptional service and build member trust. These skills and qualities are vital for efficiently resolving member concerns and maintaining AAA's reputation for outstanding customer care.

What is the difference between Aaa Auto Club vs Auto Insurance Agent?

AspectAaa Auto ClubAuto Insurance Agent
CredentialsMembership-based, industry certifications optionalState licensing, insurance certifications
Work EnvironmentCustomer service centers, roadside assistanceOffice, client meetings, field work
Employer & IndustryNonprofit auto club, insurance & roadside servicesPrivate insurance companies, sales & service
Search & Comparison IntentMembership benefits, roadside assistancePolicy options, quotes, coverage details

While Aaa Auto Club primarily offers roadside assistance and membership services, Auto Insurance Agents focus on selling and managing auto insurance policies. Both roles involve customer service, but Aaa Auto Club emphasizes membership benefits, whereas Auto Insurance Agents concentrate on policy sales and coverage options.

What are popular job titles related to Aaa Auto Club jobs in Virginia?

For Aaa Auto Club jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Aaa Auto Club jobs in Virginia look for?

The top searched job categories for Aaa Auto Club jobs in Virginia are:

Aaa Auto Club jobs near you
Infographic showing various Aaa Auto Club job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 4% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $42,863 per year, or $20.6 per hour.

Travel Consultant

Hampton, VA • On-site

American Automobile Association (AAA)
Non-Profits • 10K+ employees

7.4

Company rating: 7.4 out of 10

Based on 283 frontline employees who took The Breakroom Quiz

232nd of 311 rated insurance

Good employer

Recommended by students

Recommended by parents

Learn more about American Automobile Association (AAA)external

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

Job description

Travel Consultant

Discovering the World- One Member at a Time!

A love of travel attracts many people to the field, but to succeed a Travel Consultant must be passionate about travel and the endless opportunities it brings to bridge history, cultures and cuisine. Successful Travel Consultants must have a strong sales drive, organizational skills with an eye for detail, ability to multi-task in a fast-paced environment, demonstrated proficiency in navigating computers and various programs; must possess good written and oral communication skills and the ability and interest to be in a continuous learning curve.

What does a AAA Travel Consultant do?

  • Sells international and domestic travel packages including cruises, land packages, travel itineraries, air, car, and hotel
  • Shares knowledge and expertise from personal experiences and/or education study trips
  • Develops long-standing relationships with our members and builds referral and repeat business
  • Makes appropriate recommendations to ensure the trip experience is more than expected and tailored to the member's expectations
  • Cross-sell relevant products to enhance the trip experience, such as AAA Member Rewards Credit Card, and identify theft referrals

For the right individual, this opportunity will be a career path for future leadership opportunities. As you progress you will be evaluated to determine proficiencies in sales, customer service, administrative, operations, up-selling, cross-selling and meeting goals. Successful completion of evaluations may result in continued growth opportunities to expand into leadership as a manager.

  • We offer extensive training to aid you in your career development through The Auto Club University
  • Regular recognition through various company programs and incentives for trips, cash and prizes
  • Company sponsored IATAN cards, providing exclusive travel consultant discounts
  • Love to travel? Personal travel opportunities at discounted pricing
  • Corporate benefits for insurance products
  • Paid educational study trips are available for our consultants to promote career development
  • Quarterly incentives/bonuses for achieving established production tiers

Required / Preferred Skills

  • A high school diploma is required
  • You need to be able to pass a comprehensive criminal background check and thorough urine sample drug screening
  • We prefer candidates with at least 2 years of successful retail sales or banking experience or a leisure travel agency background within a goal-orientated environment

Qualifications, does this sound like you?

  • Travel is not just a hobby or a wish, it's your passion
  • You must be available to work most Saturdays and some evenings to support goal achievement
  • We prepare all of our Travel Consultant Trainees for their new role by ensuring their successful completion of our Travel ConsultantTrainee program, which requires some travel for training
  • You are driven by sales and exceeding your goals
  • You are computer savvy with the ability to navigate between multiple systems and web browsers, Microsoft Office, and can type at least 30WPM
  • You have a strong and very comfortable relationship with paperwork, and you are very organized!

Remarkable benefits:

Health coverage for medical, dental, vision

401(K) saving plans with company match AND Pension

Tuition assistance

Floating holidays and PTO for community volunteer programs

Paid parental leave

Wellness programs

Employee discounts (membership, insurance,

travel, entertainment, services and more!)

Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value."

AAA is an Equal Opportunity Employer

Our organization participates in E-Verify

American Automobile Association logo

About American Automobile Association

Sourced by ZipRecruiter

The American Automobile Association (AAA), headquartered in Heathrow, Florida, USA, is a reputable force in the automotive and insurance industry. Originating in 1902, it began as a coalition of motor clubs with the common goal of providing better roads and travel conditions for motorists. Today, AAA is a comprehensive, multifaceted organization that offers a range of services, including roadside assistance, auto repair services, travel agency services, and diverse insurance products - Auto, Home, Life and more. A significant principle for AAA is to continuously deliver value to their 61 million members through safety, security and peace of mind. The company's mission and core values focus on championing its members' rights and interests, advocating innovation, integrity, teamwork and respect.

Industry

Non-profits

Company size

10,000+ Employees

Headquarters location

Heathrow, FL, US

Year founded

1902

Social media

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What AAA The Auto Club Group employees say

Pay

Benefits

Hours and flexibility

Workplace

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