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Aaa Auto Club Jobs in Michigan (NOW HIRING)

AAA-The Auto Club Group is seeking ambitious Entrepreneurial Agency Owners in Royal Oak, MI. This self-driven opportunity allows you to build a profitable insurance agency selling property and ...

AAA-The Auto Club Group is seeking ambitious Entrepreneurial Agency Owners in Royal Oak, MI. This self-driven opportunity allows you to build a profitable insurance agency selling property and ...

The Auto Club Group (ACG) is the second largest AAA club in North America. ACG and its affiliates provide membership, travel, insurance and financial services offerings to approximately 8.5 million ...

Travel Internship

Grand Rapids, MI

$14.50 - $19.25/hr

Company Description The Auto Club Group (ACG) is the second largest AAA club in North America. ACG and its affiliates provide membership, travel, insurance and financial services offerings to ...

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Aaa Auto Club information

See Michigan salary details

$8

$18

$35

How much do aaa auto club jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for aaa auto club in Michigan is $18.61, according to ZipRecruiter salary data. Most workers in this role earn between $11.61 and $23.64 per hour, depending on experience, location, and employer.

What is AAA Auto Club?

AAA Auto Club, also known as the American Automobile Association, is a federation of motor clubs throughout North America that provides a variety of services to its members. These services include roadside assistance, travel planning, insurance, discounts on various products and services, and automotive services such as car repairs and battery replacement. Membership with AAA can offer peace of mind for drivers, as it ensures help is available in case of vehicle breakdowns or emergencies. Many members also take advantage of AAA's travel resources, including maps, travel guides, and exclusive deals on hotels and attractions.

What are the typical responsibilities and challenges of a member service representative at AAA Auto Club?

As a member service representative at AAA Auto Club, your daily tasks often include assisting members with travel planning, providing roadside assistance information, processing membership renewals, and answering general inquiries. One common challenge is handling high call volumes during peak travel seasons or in emergency situations, which requires strong multitasking and customer service skills. You'll work closely with other team members and departments, such as dispatch and travel services, to ensure efficient and accurate support for members. This role offers opportunities to build customer relations expertise and can serve as a stepping stone to supervisory or specialized positions within the organization.

What are the key skills and qualifications needed to thrive as an AAA Auto Club customer service representative?

To thrive as an AAA Auto Club Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and sometimes insurance or travel booking platforms is typically required. Patience, empathy, and the ability to remain calm under pressure help you provide exceptional service and build member trust. These skills and qualities are vital for efficiently resolving member concerns and maintaining AAA's reputation for outstanding customer care.

What is the difference between Aaa Auto Club vs Auto Insurance Agent?

AspectAaa Auto ClubAuto Insurance Agent
CredentialsMembership-based, industry certifications optionalState licensing, insurance certifications
Work EnvironmentCustomer service centers, roadside assistanceOffice, client meetings, field work
Employer & IndustryNonprofit auto club, insurance & roadside servicesPrivate insurance companies, sales & service
Search & Comparison IntentMembership benefits, roadside assistancePolicy options, quotes, coverage details

While Aaa Auto Club primarily offers roadside assistance and membership services, Auto Insurance Agents focus on selling and managing auto insurance policies. Both roles involve customer service, but Aaa Auto Club emphasizes membership benefits, whereas Auto Insurance Agents concentrate on policy sales and coverage options.

What are popular job titles related to Aaa Auto Club jobs in Michigan?

For Aaa Auto Club jobs in Michigan, the most frequently searched job titles are:

What cities in Michigan are hiring for Aaa Auto Club jobs?

Cities in Michigan with the most Aaa Auto Club job openings:

Infographic showing various Aaa Auto Club job openings in Michigan as of August 2026, with employment types broken down into 60% Full Time, and 40% Contract. Highlights an 100% In-person job distribution, with an average salary of $38,704 per year, or $18.6 per hour.

Actuarial Analyst II Data-Driven Rate & Reserve Analytics

AAA Auto Club Group

Lansing, MI • Hybrid

$75K - $90K/yr

Full-time

Medical, Dental, Retirement

This job post has expired today. Applications are no longer accepted.


AAA The Auto Club Group rating

7.4

Company rating: 7.4 out of 10

Based on 283 frontline employees who took The Breakroom Quiz

229th of 309 rated insurance


Job description

AAA Auto Club Group is looking for an Actuarial Analyst II in Michigan, offering a competitive salary of $75k – $90k annually. This hybrid role involves analyzing actuarial data, developing reports, and preparing documentation to support regulatory requirements. Candidates should have a Bachelor's degree in a relevant field, at least 1.5 years of experience, and be proficient in statistical software. Benefits include 401k match, medical, dental, and tuition reimbursement. #J-18808-Ljbffr


What AAA The Auto Club Group employees say

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American Automobile Association logo

About American Automobile Association

Sourced by ZipRecruiter

The American Automobile Association (AAA), headquartered in Heathrow, Florida, USA, is a reputable force in the automotive and insurance industry. Originating in 1902, it began as a coalition of motor clubs with the common goal of providing better roads and travel conditions for motorists. Today, AAA is a comprehensive, multifaceted organization that offers a range of services, including roadside assistance, auto repair services, travel agency services, and diverse insurance products - Auto, Home, Life and more. A significant principle for AAA is to continuously deliver value to their 61 million members through safety, security and peace of mind. The company's mission and core values focus on championing its members' rights and interests, advocating innovation, integrity, teamwork and respect.

Industry

Non-profits

Company size

10,000+ Employees

Headquarters location

Heathrow, FL, US

Year founded

1902

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