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Aa Credit Union Jobs (NOW HIRING)

BayPort Credit Union

Universal MSR

Norfolk, VA · On-site

Greets and welcomes credit union members and visitors in a professional and timely manner ... We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and reserve the ...

BayPort Credit Union

Universal MSR

Virginia Beach, VA · On-site

Greets and welcomes credit union members and visitors in a professional and timely manner ... We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and reserve the ...

BayPort Credit Union

Universal MSR

Norfolk, VA · On-site

$20.12 - $30.19/hr

Greets and welcomes credit union members and visitors in a professional and timely manner ... We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and reserve the ...

Columbia Credit Union

Home Loan Officer

Vancouver, WA · On-site

$35K/yr

Credit union or financial institution experience Columbia Credit Union follows all required COVID 19 health protocols Equal Opportunity Employer/AA Must be 18 or older to apply Equal Opportunity ...

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Aa Credit Union information

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$12

$32

$96

How much do aa credit union jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for aa credit union in the United States is $32.60, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $19.23 per hour, depending on experience, location, and employer.

What is an AA Credit Union?

An AA Credit Union is a member-owned financial cooperative that provides a range of banking services, such as savings and checking accounts, loans, and mortgages, primarily to employees and members associated with the American Airlines or related groups. Unlike traditional banks, credit unions operate on a not-for-profit basis and often offer better rates and lower fees to their members. Membership is typically limited to individuals who meet certain eligibility requirements, such as employment with a partner company or association. The main goal of an AA Credit Union is to serve its members’ financial needs and promote community-focused banking.

What are the key skills and qualifications needed to thrive as a credit union member service representative, and why are they important?

To thrive as a Credit Union Member Service Representative, you need strong customer service skills, attention to detail, and an understanding of basic financial products, typically supported by a high school diploma or equivalent. Familiarity with banking software, cash handling procedures, and compliance regulations like the Bank Secrecy Act is commonly required. Excellent communication, problem-solving abilities, and a friendly demeanor help build trust and effectively address member needs. These skills ensure accurate transactions, regulatory compliance, and positive member experiences, which are vital for a credit union's reputation and growth.

What are some common challenges faced by member service representatives at a credit union, and how can they be addressed?

Member Service Representatives at a credit union often encounter challenges such as handling high volumes of customer inquiries, navigating complex financial products, and resolving member concerns efficiently. To address these, strong communication skills, ongoing product training, and utilizing supportive team structures are essential. Many credit unions foster a collaborative environment, where representatives can seek guidance from experienced colleagues and supervisors, helping them deliver excellent service while developing their own expertise.

What is the difference between Aa Credit Union vs Loan Officer?

AspectAa Credit UnionLoan Officer
CredentialsMembership eligibility, possibly some financial certificationsFinancial certifications (e.g., NMLS), sales experience
Work EnvironmentCredit union branch, member-focusedBank or lending office, client-facing
Industry UsageFinancial services, credit unionsBanking, lending institutions

While Aa Credit Union primarily offers financial services and member accounts, a Loan Officer focuses on evaluating and approving loan applications. Both roles require financial knowledge, but Loan Officers often need specific lending certifications and sales skills. The credit union provides a member-centric environment, whereas Loan Officers work in banking or lending offices. Understanding these differences helps job seekers identify the right career path within the financial industry.

More about Aa Credit Union jobs

What states have the most Aa Credit Union jobs?

States with the most job openings for Aa Credit Union jobs include:

What job categories do people searching Aa Credit Union jobs look for?

The top searched job categories for Aa Credit Union jobs are:

Aa Credit Union jobs near you
Infographic showing various Aa Credit Union job openings in the United States as of September 2026, with employment types broken down into 1% Internship, 81% Full Time, and 18% Part Time. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $67,800 per year, or $32.6 per hour.

Universal MSR

Norfolk, VA • On-site

BayPort Credit Union
Commercial Banking • 201 - 500 employees
Learn more about BayPort Credit Unionexternal

Other

Posted 4 days ago

BayPort Credit Union rating

7.4

Company rating: 7.4 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

The primary purpose of this position is to provide quality service to the Credit Union members. This is accomplished by serving as a liaison between the member and the credit union; greeting and welcoming credit union members in a professional and timely manner; providing information to current as well as prospective members on membership eligibility, account types, loan products and any other services the Credit Union offers. Other duties include opening new accounts for members to include but not limited to loans, IRA's, and certificates; resolving problems with members' accounts, interviewing loan applicants, processing loan requests, responding to members' requests in a timely, professional manner and performing other duties as requested.
Responsibilities include:

  • Greets and welcomes credit union members and visitors in a professional and timely manner
  • Provides information to current and prospective members on membership eligibility, account types, loan products, and any other services the Credit Union offer
  • Communicates information in-person, via email, other written correspondence, and over the telephone to future and current members regarding credit union services or policies.
  • Handles varying requests from members for transfers of shares to loan payments, share withdrawals, check requests, share certificate transactions, line of credit advances, and any other requests received.
  • Provides information regarding first mortgage loans and applications; conducting the following for second mortgage and loan products: interviewing loan applicants, explaining conditional loan approvals and denials, reviewing loan applications, processing loan requests according to approval and/or loan stipulations with the respective interest rates and terms.
  • Contacts members to follow up on loan requests; educates members on Loan Protection Products and action steps and quotes total loan payments to include Loan Protection Products and action steps and quotes total loan payments to include Loan Protection Products
  • Identifies opportunities to cross-sell credit union products and services based on member needs, thereby contributing to the credit union's growth and member satisfaction.
QUALIFICATIONS:
Required Knowledge: Knowledge of general credit union operational procedures to include cash handling, teller job-related duties, member services and loan processes and procedures.
Required Education:
  • Education up to the equivalent of a four-year high school education.
Required Experience:
  • Previous teller experience or member service experience is required.
Skills/Abilities:
  • Ability to adhere to BayPort Credit Union's Core Values: Integrity, Be Bold, Compassion, Diversity, Innovation, It's On Me, and One Team.
  • Accurate cash handling skills, ability to operate a PC, adding machine, credit card and check image equipment, calculator, and other job-related office equipment.
  • Strong customer service skills to include telephone skills, well-organized and attentive to detail.

This job description is not an all-inclusive list of the responsibilities, skills, working conditions or essential functions of this job. Management reserves the right to modify, add or remove essential functions as business needs warrant.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and reserve the right to perform pre-employment substance abuse testing.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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