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Aa Credit Union Jobs (NOW HIRING)

BayPort Credit Union

Assistant Branch Manager

Norfolk, VA · On-site

$28.53 - $42.80/hr

This is accomplished by serving as a liaison between the member and the credit union; providing ... We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and reserve the ...

BayPort Credit Union

Relief Specialist

Newport News, VA · On-site

$17.69 - $26.54/hr

This role ensures that Credit Union branches maintain smooth operations by filling in for staff in ... We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and reserve the ...

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Aa Credit Union information

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How much do aa credit union jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for aa credit union in the United States is $32.60, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $19.23 per hour, depending on experience, location, and employer.

What is an AA Credit Union?

An AA Credit Union is a member-owned financial cooperative that provides a range of banking services, such as savings and checking accounts, loans, and mortgages, primarily to employees and members associated with the American Airlines or related groups. Unlike traditional banks, credit unions operate on a not-for-profit basis and often offer better rates and lower fees to their members. Membership is typically limited to individuals who meet certain eligibility requirements, such as employment with a partner company or association. The main goal of an AA Credit Union is to serve its members’ financial needs and promote community-focused banking.

What are some common challenges faced by member service representatives at a credit union, and how can they be addressed?

Member Service Representatives at a credit union often encounter challenges such as handling high volumes of customer inquiries, navigating complex financial products, and resolving member concerns efficiently. To address these, strong communication skills, ongoing product training, and utilizing supportive team structures are essential. Many credit unions foster a collaborative environment, where representatives can seek guidance from experienced colleagues and supervisors, helping them deliver excellent service while developing their own expertise.

What are the key skills and qualifications needed to thrive as a credit union member service representative, and why are they important?

To thrive as a Credit Union Member Service Representative, you need strong customer service skills, attention to detail, and an understanding of basic financial products, typically supported by a high school diploma or equivalent. Familiarity with banking software, cash handling procedures, and compliance regulations like the Bank Secrecy Act is commonly required. Excellent communication, problem-solving abilities, and a friendly demeanor help build trust and effectively address member needs. These skills ensure accurate transactions, regulatory compliance, and positive member experiences, which are vital for a credit union's reputation and growth.

What is the difference between Aa Credit Union vs Loan Officer?

AspectAa Credit UnionLoan Officer
CredentialsMembership eligibility, possibly some financial certificationsFinancial certifications (e.g., NMLS), sales experience
Work EnvironmentCredit union branch, member-focusedBank or lending office, client-facing
Industry UsageFinancial services, credit unionsBanking, lending institutions

While Aa Credit Union primarily offers financial services and member accounts, a Loan Officer focuses on evaluating and approving loan applications. Both roles require financial knowledge, but Loan Officers often need specific lending certifications and sales skills. The credit union provides a member-centric environment, whereas Loan Officers work in banking or lending offices. Understanding these differences helps job seekers identify the right career path within the financial industry.

More about Aa Credit Union jobs
What states have the most Aa Credit Union jobs? States with the most job openings for Aa Credit Union jobs include:
What job categories do people searching Aa Credit Union jobs look for? The top searched job categories for Aa Credit Union jobs are:
Aa Credit Union jobs near you
Infographic showing various Aa Credit Union job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 79% Full Time, 19% Part Time, and 1% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $67,800 per year, or $32.6 per hour.

Assistant Branch Manager

BayPort Credit Union

Norfolk, VA • On-site

$28.53 - $42.80/hr

Full-time

Posted 11 days ago

BayPort Credit Union rating

7.4

Company rating: 7.4 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

The primary purpose of this position is to provide quality service to current and potential Credit Union members. This is accomplished by serving as a liaison between the member and the credit union; providing information to current as well as prospective members on membership eligibility, account types, loan products and any other services the Credit Union offers. Other duties include daily supervision of branch staff while ensuring effective operational practices; assisting staff with decision making, researching balancing discrepancies completing end of month reports, and evaluating tellers' performance. Provides support to the employees by coaching, training, and assisting with complex transactions and inquiries.
Responsibilities Include:
  • Coaching and Leadership:
    • Mentor and coach branch staff to achieve individual and team goals.
    • Provide ongoing feedback and training to enhance performance and professional development.
    • Foster a collaborative and motivating work environment.
  • Sales and Business Development:
    • Drive branch sales goals by developing and implementing effective sales strategies.
    • Identify and pursue new business opportunities and relationships within the community.
    • Monitor and analyze sales performance, adjusting strategies as needed to meet targets.
  • Member Service Excellence:
    • Ensure that all members receive exceptional service and support for their financial needs.
    • Address and resolve member concerns, account inquiries, and issues with professionalism and efficiency.
    • Assist members with account management, including account openings, maintenance, and general inquiries.
    • Promote a member-centric culture within the branch.
    • Support members with loan applications, processing, and follow-up.
  • Operational Management:
    • Assist in managing branch operations, including compliance with credit union policies and procedures.
    • Oversee cash handling, transaction processing, and other operational tasks.
    • Ensure branch security and adherence to safety protocols.
  • Team Collaboration:
    • Work closely with the Branch Manager and other team members to achieve branch objectives.
    • Participate in branch meetings and contribute to strategic planning and decision-making.
    • Collaborate with other branches and departments to enhance overall credit union performance.
    • Ability to adhere to BayPort Credit Union's Core Values: Integrity, Be Bold, Communication, Diversity, Innovation, It's On Me, and One Team.

Required Qualifications:
Required Education: Education equivalent to a four-year high school education.
Required Experience: 2 - 4 years of teller, member service, loan or related experience.
Preferred Experience: Previously held supervisor or leadership roles.
Required Knowledge: Knowledge of general credit union operational procedures to include cash handling, teller job-related duties, and loan processes and procedures.
This job description is not an all-inclusive list of the responsibilities, skills, working conditions or essential functions of this job. Management reserves the right to modify, add or remove essential functions as business needs warrant.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and reserve the right to perform pre-employment substance abuse testing.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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