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A R Collections Jobs in Georgia (NOW HIRING)

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Collections Strategy Manager

Atlanta, GA · On-site

$91K - $145.60K/yr

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue ... Familiar with various analytical or reporting tools, such as SAS, R, Matlab Tableau, etc. * Strong ...

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AR Specialist

Norcross, GA · On-site

$29/hr

This isn't a true collections role--more so account management; contacting large big box retailers ... Excel - Creating statements, open A/R, Aging Report, Researching, etc * Queries - Pull in data to ...

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A R Collections information

What are the key skills and qualifications needed to thrive as an Accounts Receivable (A/R) Collections Specialist, and why are they important?

To thrive as an Accounts Receivable Collections Specialist, you need a solid understanding of accounting principles, experience with collections processes, and often an associate’s or bachelor’s degree in finance or a related field. Familiarity with ERP/accounting software such as SAP, QuickBooks, or Oracle, and proficiency in Excel are typically required. Strong negotiation, problem-solving, and effective communication skills help build rapport with clients and resolve payment issues efficiently. These skills ensure timely collection of outstanding debts, maintain healthy cash flow, and support positive client relationships for the organization.

What are some common challenges faced in an Accounts Receivable (A/R) Collections role, and how can they be effectively managed?

One common challenge in an A/R Collections role is handling overdue accounts while maintaining positive relationships with clients. It often requires strong communication and negotiation skills to resolve payment issues without damaging customer rapport. Balancing high collection targets with the need to adhere to company policies can also be demanding. Effective organization, timely follow-ups, and collaboration with sales or customer service teams are key strategies to overcome these challenges and support smooth cash flow for the business.

What are A R Collections?

A R Collections, or Accounts Receivable Collections, refers to the process of pursuing payments from customers or clients who owe money for goods or services provided on credit. Professionals working in A R Collections contact customers, send reminders or invoices, negotiate payment plans, and resolve disputes to ensure timely payment. Their main goal is to minimize outstanding debts and improve the company's cash flow while maintaining positive customer relationships.

What is the difference between A R Collections vs Accounts Payable Clerk?

AspectA R CollectionsAccounts Payable Clerk
Primary RoleCollect outstanding customer paymentsProcess and manage company bills and payments
Work EnvironmentFinance departments, customer serviceFinance or accounting departments
Required CredentialsHigh school diploma, some roles may require accounting or finance knowledgeHigh school diploma, accounting coursework beneficial
Industry UsageCommon in retail, healthcare, and service industriesCommon in corporate, manufacturing, and service sectors

While both roles are part of the finance team, A R Collections focuses on recovering overdue payments from customers, whereas Accounts Payable Clerks handle processing incoming bills and payments to vendors. Understanding these differences helps clarify career paths and job expectations within finance departments.

What cities in Georgia are hiring for A R Collections jobs? Cities in Georgia with the most A R Collections job openings:
A R Collections jobs near you
Infographic showing various A R Collections job openings in Georgia as of May 2026, with employment types broken down into 2% Locum Tenens, 24% Full Time, 71% Part Time, 2% Temporary, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.
Billing and Collections Specialist

Billing and Collections Specialist

GI Care For Kids

Atlanta, GA

$17.50 - $24/hr

Full-time

Posted 21 days ago

Job description

SUMMARY
The Billing and Collections Specialist must be customer service oriented, detailed in performing their job functions in accounts receivables with insurance companies and self-pays, and possess the ability to manage multiple tasks daily.
ESSENTIAL DUTIES
• Follow up on all accounts within the timely filing guidelines of the insurance company assigned to the biller.
• Correcting claim issues, and/or rebilling claims to third party payers. Claims must be corrected and rebilled within the timely refiling guidelines of the insurance company assigned.
• Write appeal letters.
• Communicating with all departments, i.e., front desk staff, nursing and providers to ensure appropriate collection of co-pays and self-pay balances prior to patient visits.
• Contact patients after obtaining auth to discuss collection of out-of-pocket expenses prior to patient visits.
• Documenting the appointment desk, calling guarantors and communicating balances that need to be collected.
• Handles inquiries and answers questions for clerical staff, clinical staff, and insurance companies within a 24-hour turnaround time
• Daily monitoring of assigned insurance A/R’s, statuses on delinquent self-pay accounts, and all assigned WQ’s.
• Meets deadlines of completing all assigned WQ’s prior to the end of the month.
• Identifies and resolves patient billing questions in the office and incoming calls to the business office.
• Daily collection and/or posting payments from insurance companies and patients as assigned daily.
• Reviews accounts and makes recommendations regarding non collectible accounts when working delinquent and collection accounts.
• Notifies manager of non-collectible self pays and insurance balances.
• Verifies patient eligibility through various third-party sources.
• Understands patient benefits from various all insurance carriers and determines out of pocket and in and out of network status prior to visits in the office.
• Documents payments collected, A/R, and phone call resolutions in software system.
• Understands fee schedules and updates manager of fee schedule changes and effective dates timely
• Monitors changes in policy and fee schedules for all insurance carriers assigned and informs manager.
• Answers business office phone calls daily and on a rotating weekly schedule.
• Explain out of pocket expenses to guarantor
• Assist in the enrollment and explain drug rebate programs such as Care Path and Entyvio Connect and Pfizer
• Assist patients in completion of paperwork, explain and follow up patient assistance programs when needed.
• Communicate effectively with professional staff and patients.
• Daily monitoring of personal business office phone line, business office phone calls and emails.
• Ensures voicemails are returned within a 24-hour time period.
• Responds to all emails and staff messages from manager, staff and patients in a 24-hour time period
• Daily collection of business office mail, and routing to appropriate billers.
• Filing of manually posted payments
• Cross trained to fill in for other job functions on an as needed basis.
• Additional duties as assigned by management.
EDUCATION – EXPERIENCE- KSA’s – OTHER QUALIFICATIONS
• Associate’s degree, or equivalent, 3 to 5 years related experience, or Medical Billing Certification.
• Experience working with medical payers including Medicaid, CMO’s and Commercial insurance.
• Working knowledge of medical billing systems, particularly Epic.
• Working knowledge of CPT and ICD-10 coding systems.
• Ability to research and problem solve A/R disputes
• Customer service oriented
• A productive, dependable, self-starter
• Excellent organizational skills
• Proficiency in Microsoft Office Suite
• Excellent verbal and written skills
• Knowledge of medical billing / collection practices required
• Strong keyboard skills.
• Works well in environment with firm deadlines; results oriented.
• Perform multiple tasks effectively.
• Able to work both independently and as part of a team.
• Strong analytical skills required.
• Capable of making timely, independent decisions
COMPETENCIES
Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values.
Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.
Interpersonal Skills - focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things.
Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities; supports affirmative action and respects diversity.
Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
• Frequent sitting, grasping, and speaking
• Occasional reaching, bending and stooping
• Frequent use of computer, keyboard, copy/fax machine, and phone
• Possible exposure to infectious specimens (blood or bodily fluids or airborne pathogens).
• May be required to wear Personal Protective Equipment (PPE).
• While performing the duties of this job, the noise level in the work environment is usually quiet to
moderate.
• Fast paced environment with occasional high pressure or emergent situations.
• Work hours subject to office needs to ensure coverage during all hours of operation.

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