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988 Jobs in California (NOW HIRING)

Loader Operator

Redwood City, CA · On-site

$20.50 - $27.25/hr

Utilizing 988 Loader feed Telsmith Crushing Plant with recycled concrete and asphalt rubble. Load customer finished aggregate into customer trucks when required. Inspect and manage inbound rubble ...

Loader Operator

Redwood City, CA · On-site

$20.50 - $27.25/hr

Utilizing 988 Loader feed Telsmith Crushing Plant with recycled concrete and asphalt rubble. Load customer finished aggregate into customer trucks when required. Inspect and manage inbound rubble ...

Evaluator

Pala, CA · On-site

Social Services- Mobile Crisis Response Team/988 Status: Full-Time Salary: Hourly/ DOE Supervisor: Program Manager Subordinates: None POSITION SUMMARY: Under the direction of the Program Manager, the ...

Evaluator

Pala, CA · On-site

Social Services- Mobile Crisis Response Team/988 Status: Full-Time Salary: Hourly/ DOE Supervisor: Program Manager Subordinates: None POSITION SUMMARY: Under the direction of the Program Manager, the ...

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988 information

What is a 988 crisis counselor?

988 crisis counselors are trained professionals who provide immediate support to individuals experiencing mental health, substance use, or suicidal crises. When someone calls, texts, or chats the 988 Suicide & Crisis Lifeline, these counselors listen with compassion, provide emotional support, and connect people to resources or emergency services as needed. Their goal is to help individuals navigate difficult moments, de-escalate crises, and ensure safety for all involved. 988 counselors work in crisis centers across the United States and receive specialized training to handle sensitive situations effectively.

What are the key skills and qualifications needed to thrive as a 988 crisis counselor, and why are they important?

To thrive as a 988 Crisis Counselor, you need strong active listening skills, crisis intervention training, and a background in mental health or social work, often supported by relevant certifications. Familiarity with crisis call center software, risk assessment tools, and reporting systems is typically required. Compassion, emotional resilience, and effective communication are crucial soft skills for supporting individuals in distress. These skills and qualities are vital to ensure safe, timely, and empathetic support for people experiencing mental health crises.

What can I expect when working as a 988 crisis counselor in terms of collaboration with other mental health professionals?

As a 988 crisis counselor, you'll regularly collaborate with a multidisciplinary team, including supervisors, licensed clinicians, and community resource providers. You'll often consult with colleagues to ensure callers receive appropriate support and, when necessary, coordinate with local emergency services or mental health agencies for higher-level interventions. Team meetings and debriefings are common, fostering a supportive work environment and ensuring best practices are followed in crisis situations.

What is the difference between 988 vs Emergency Dispatcher?

Feature988Emergency Dispatcher
CredentialsNone specific; mental health crisis training often preferredHigh school diploma; emergency communication training
Work EnvironmentCall centers, crisis centers, mental health facilitiesEmergency call centers, police, fire departments
Industry UsageNational mental health crisis hotlinePublic safety and emergency response
Common Search/ComparisonYesYes

While 988 is a national mental health crisis hotline, Emergency Dispatchers handle emergency calls for police, fire, and medical services. 988 operators focus on mental health crises, often with specialized training, whereas Emergency Dispatchers coordinate emergency responses across various services. Both roles are vital in emergency response systems but serve different functions within the public safety network.

What cities in California are hiring for 988 jobs?

Cities in California with the most 988 job openings:

Infographic showing various 988 job openings in California as of July 2026, with employment types broken down into 78% Full Time, 16% Part Time, and 6% Contract. Highlights an 88% Physical, 8% Hybrid, and 4% Remote job distribution.

988 Suicide Prevention - Associate Director, Clinical Practice & Quality

Walnut Creek, CA

Contra Costa Crisis Center
Offices of Mental Health Practitioners • 11 - 50 employees

$100K - $130K/yr

Full-time

Posted 9 days ago


Job description

Associate Director, Clinical Practice & Quality 
Contra Costa Crisis Center - Walnut Creek, CA
Location: On-site at our Walnut Creek office 
Status: Exempt Full-Time
Reports to: Executive Director 
Compensation: $100,000 - 130,000 Annually 
CCCC is a 988 Suicide & Crisis Lifeline center and 211 provider serving Contra Costa County.

Contra Costa Crisis Center (CCCC) is seeking an Associate Director, Clinical Practice & Quality to lead the clinical integrity of our 988 Crisis line, grief services, and mobile crisis programs following the parameters of 988, SAMHSA, and AAS standards.   

This is a hands-on clinical leadership role.  You'll provide direct consultation on high-risk calls, run our clinical quality assurance process, lead clinical training and coaching for staff and volunteers. You'll work in close partnership with our Associate Director of Crisis Operations & Quality, who leads the operational side of the program, so that clinical standards and day-to-day service delivery stay connected rather than siloed. 

What you'll do 
  • Provide real-time clinical consultation on high-risk calls, complex presentations, and critical incidents 
  • Build and run a structured QA process - reviewing calls, chats, and documentation, identifying trends, and turning findings into training and practice improvements 
  • Review, revise, and maintain clinical policies and protocols to align with 988, SAMHSA, and AAS standards
  • Develop and implement clinical training curricula, from new-hire onboarding through ongoing refresher training 
  • Provide clinical oversight for grief services and mobile grief response 
  • Coach and develop staff clinical competency in suicide intervention, de-escalation, and crisis documentation 
What you bring 
  • Active California clinical license (LMFT, LCSW, LPCC, PsyD, or PhD), 3+ years post-licensure 
  • 3+ years providing clinical services and supervision in a crisis care, social service, mental health, or substance-use setting 
  • Experience in suicide prevention, crisis intervention, trauma, and disaster response ideally including all center experience
  • Working knowledge of 988, SAMHSA, and AAS standards and practices 
  • Ability to speak concretely about your own clinical work - we're looking for someone who can walk through the specifics of cases they've personally handled, not just describe frameworks 
  • A collaborative approach - this role partners closely with operational leadership rather than working in isolation 

Applications will be reviewed on a rolling basis. 

Our Values 
Compassion | Integrity | Equity | Collaboration | Excellence 
We believe every person in crisis deserves dignity, empathy, and skilled support - and that the professionals who provide that support deserve strong leadership, structure, and care.

Contra Costa Crisis Centeris an equal opportunity employer. Reasonable accommodations are provided to qualified applicants in accordance with federal and California law. 

 

 
Employment Type: FULL_TIME