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988 Crisis Line Jobs in Racine, WI (NOW HIRING)

Lake County

Flex Counselor II - CCP

Waukegan, IL · On-site

$24.65/hr

... line and an 8-bed, voluntary, inpatient, 24/7 respite stabilization program for clients in crisis. Since 2018, the Crisis Care Program has also provided services to Lake County residents who call 988 ...

Lake County, IL

Flex Counselor II - CCP

Waukegan, IL · On-site

$24.65/hr

... line and an 8-bed, voluntary, inpatient, 24/7 respite stabilization program for clients in crisis. Since 2018, the Crisis Care Program has also provided services to Lake County residents who call 988 ...

All Jobs988 Crisis Line Jobs988 Crisis Line Jobs in Racine, WI

988 Crisis Line information

See Racine, WI salary details

$11

$19

$30

How much do 988 crisis line jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for 988 crisis line in Racine, WI is $19.42, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $20.53 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a 988 crisis line counselor?

To thrive as a 988 Crisis Line Counselor, you need a background in mental health, crisis intervention, or social work, often supported by relevant degrees or certifications. Familiarity with crisis management protocols, suicide risk assessment tools, and call center software is typically required. Strong active listening, empathy, and emotional resilience are vital soft skills for effectively supporting individuals in crisis. These skills and qualities are essential for providing timely, compassionate assistance and ensuring the safety and well-being of callers during critical moments.

How do I become a 988 Crisis Line worker?

To become a 988 Crisis Line worker, candidates typically need a high school diploma or equivalent, relevant training in crisis intervention, and strong communication skills. Many positions require completion of specialized training or certification in mental health or crisis response, and some roles may prefer prior experience in counseling or social services.

What is the difference between 988 Crisis Line vs Crisis Counselor?

Aspect988 Crisis LineCrisis Counselor
CredentialsNone required; training providedTypically requires certification or relevant degree
Work EnvironmentCall centers, crisis hotlines, remote workTherapeutic settings, mental health clinics, remote or in-person
Employer & IndustryGovernment agencies, mental health organizationsHospitals, clinics, mental health agencies
Primary RoleProvide immediate crisis support via phoneOffer ongoing mental health counseling and support

The 988 Crisis Line serves as a frontline resource providing immediate crisis intervention, often with minimal credentials. Crisis Counselors typically have specialized training or certifications and offer ongoing mental health support. While both roles focus on mental health crises, the 988 Crisis Line is more about immediate response, whereas Crisis Counselors provide in-depth counseling services.

What is the 988 crisis line?

The 988 Crisis Line is a national, three-digit phone number in the United States that provides immediate access to mental health crisis support and suicide prevention services. Anyone experiencing emotional distress, a mental health crisis, or suicidal thoughts can call, text, or chat 988 to connect with trained counselors 24/7. The service is free, confidential, and available to anyone in need. It was established to make it easier for people to access help quickly and reduce barriers to mental health support.

What are some common challenges faced by professionals working on the 988 crisis line, and how can applicants prepare for them?

Professionals on the 988 Crisis Line often encounter high-stress situations, including callers in severe emotional distress or crisis. One of the main challenges is managing personal emotional resilience while providing empathetic, nonjudgmental support. Applicants can prepare by familiarizing themselves with crisis intervention techniques, practicing active listening, and developing effective self-care routines to prevent burnout. Regular team debriefings and supervision are also standard, helping staff process difficult calls and maintain a supportive work environment.

What job categories do people searching 988 Crisis Line jobs in Racine, WI look for?

The top searched job categories for 988 Crisis Line jobs in Racine, WI are:

What cities near Racine, WI are hiring for 988 Crisis Line jobs?

Cities near Racine, WI with the most 988 Crisis Line job openings:

988 Crisis Line jobs near you

Counselor III - Mobile Crisis Responder (PT & FT)

Lake County

Waukegan, IL • On-site

$25.34/hr

Full-time, Part-time

Re-posted 28 days ago

Job description

General Description Do you want to be part of something that actually makes a difference. The Mobile Response team is a 2 person team that meets with people experiencing mental health or substance use crises wherever they are, and whenever they need it. Our collaborative interventions can help resolve crises before they become life-threatening.

Join a diverse team that supports each other as much as we support the community. Watch the brief video below and start your new career. Counselor III Q(MHP) Key Responsibilities Provides direct crisis intervention services to clients and families, which include de-escalation, stabilization, and linkage to appropriate levels of care, both in-person and via crisis phone lines Dispatches into the community to respond to crises as part of the mobile response team.

Works collaboratively with Engagement Specialists to respond to crises as a 2 person team. Evaluate and assess clients for level of care. Prepares and implements treatment plans with clients.

Provides therapeutic and supportive services to clients and families. Answers LCHD local crisis line and 988 crisis line to provide phone crisis intervention to callers. Creates stabilization plans with clients and links clients to appropriate levels of care.

Provides direct crisis intervention services to clients and families, which include de-escalation, stabilization, and linkage to appropriate levels of care. Scheduled Hours: 16 - 40 hours a week Available Shifts: 1st (8:00am-4:30pm) 2nd (4pm-12:30am) 3rd (12am-8:30am) On-call responsibility $5.00 per hour shift differential for working hours deemed eligible for shift and weekend premium Knowledge Skills Abilities and Education Required Associate's degree and five (5) years' experience in behavioral sciences, or Bachelor's degree and three (3) years' experience in behavioral sciences, or Bachelor's degree in a related field and one (1) year of experience in behavioral sciences, or Master's degree in behavioral sciences and no experience Must possess a valid driver's license. Requires use of personal vehicle when a LCHD fleet vehicle is not available for outreach activities or to respond to crisis calls in the field

Supplemental Information As the largest human service provider in Lake County, we believe that services must be available without barriers. No residents are turned away due to the inability to pay. We believe in providing services in an environment of mutual respect, free of discrimination or bias.

Whether assuring accessible and effective care, impacting policy, or assessing and monitoring risks, the Lake County Health Department and Community Health Center has been an essential part of the public health system in Lake County for 60 years. We are looking for passionate, qualified team members who can help make a difference in our agency and, most importantly, in our community. Additional information about the Lake County Health Department, our culture, and why you should join our team can be found at https://lakecountyil.attract.neogov.com/health-department

Currently, you must reside in Illinois or Wisconsin to work for the Lake County Health Department. Any offer of employment is conditioned on the successful completion of a background screening, drug and alcohol testing and may include a pre-employment medical exam. The Lake County Health Department and Community Health Center is an Equal Opportunity Employer.

We evaluate qualified applicants without regard to race, color, religion, sexual orientation, gender identity or gender expression, national origin, disability, veteran status, and other protected characteristics.

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