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Emergency Department Crisis Counselor Jobs in Racine, WI

Lake County

Flex Counselor II - CCP

Waukegan, IL · On-site

$24.65/hr

Since 1983, the Crisis Care Program has provided a 24/7 crisis line and an 8-bed, voluntary ... Responsible for unit coverage and emergency telephone interventions. Scheduled Hours: (As needed ...

Ascension

Emergency Department Technician

Milwaukee, WI · On-site

$16.85/hr

Emergency Department Schedule: Full Time | Evenings Life at Ascension: Where purpose meets ... Employee Assistance Program, counseling and peer support, spiritual care and stress management ...

Racine County, WI

Crisis Supervisor

Racine, WI · On-site

$80K - $112K/yr

... counseling, assessment, stabilization, and referral services ... This position oversees the delivery of emergency mental health services and protective placement ...

Children's Wisconsin

Emergency Dept Tech - Nights

Milwaukee, WI · On-site

$17.50 - $23.25/hr

... family counseling, child advocacy services and family resource centers. Our reputation draws ... The Emergency Department/Trauma Center provides emergency health care for children and adolescents ...

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Emergency Department Crisis Counselor information

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How much do emergency department crisis counselor jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for emergency department crisis counselor in Racine, WI is $22.42, according to ZipRecruiter salary data. Most workers in this role earn between $19.62 and $25.48 per hour, depending on experience, location, and employer.

What is an emergency department crisis counselor?

Emergency Department Crisis Counselors are mental health professionals who provide immediate emotional support and crisis intervention to patients and families in hospital emergency rooms. They assess individuals experiencing psychological distress, such as suicidal thoughts, trauma, or severe anxiety, and help develop safety plans or connect them with appropriate resources. Their goal is to stabilize the situation, ensure safety, and facilitate access to ongoing mental health care. These counselors often work closely with medical staff to address both the psychological and physical needs of patients during emergencies.

What are the key skills and qualifications needed to thrive as an emergency department crisis counselor?

To thrive as an Emergency Department Crisis Counselor, you need a background in psychology, social work, or counseling, often supported by a relevant degree and state licensure. Familiarity with crisis intervention models, electronic health records (EHRs), and risk assessment tools is typically required. Exceptional communication, emotional resilience, and the ability to remain calm under pressure are critical soft skills. These competencies are vital for providing immediate support to patients in crisis, facilitating effective intervention, and ensuring the safety and well-being of individuals in high-stress emergency settings.

What are some unique challenges emergency department crisis counselors face when supporting patients in a hospital setting?

Emergency Department Crisis Counselors often work in fast-paced, unpredictable environments where patients present with acute psychological distress. A unique challenge is managing high volumes of cases while providing immediate, compassionate support and safety planning for individuals in crisis. Counselors must collaborate closely with medical staff, law enforcement, and community resources to ensure patients receive comprehensive care. Navigating the emotional demands of the role and maintaining professional boundaries are also common challenges, but ongoing training and strong team support can help mitigate burnout.

What is the difference between Emergency Department Crisis Counselor vs Mental Health Counselor?

AspectEmergency Department Crisis CounselorMental Health Counselor
Required CredentialsCertification in crisis intervention, state licensure often requiredState licensure, master's degree in counseling or related field
Work EnvironmentHospitals, emergency rooms, urgent care centersClinics, private practices, community health centers
Employer & IndustryHealthcare facilities, hospitalsHealthcare, mental health services, private practices
Common Search & ComparisonEmergency Department Crisis Counselor vs Mental Health Counselor

Emergency Department Crisis Counselors focus on immediate crisis intervention within hospital settings, providing urgent emotional support. Mental Health Counselors typically work in outpatient or community settings, offering ongoing therapy. While both roles require mental health training and licensure, ED Crisis Counselors specialize in acute situations, making their roles distinct in emergency healthcare environments.

What are popular job titles related to Emergency Department Crisis Counselor jobs in Racine, WI?

For Emergency Department Crisis Counselor jobs in Racine, WI, the most frequently searched job titles are:

What job categories do people searching Emergency Department Crisis Counselor jobs in Racine, WI look for?

The top searched job categories for Emergency Department Crisis Counselor jobs in Racine, WI are:

What cities near Racine, WI are hiring for Emergency Department Crisis Counselor jobs?

Cities near Racine, WI with the most Emergency Department Crisis Counselor job openings:

Emergency Department Crisis Counselor jobs near you
Infographic showing various Emergency Department Crisis Counselor job openings in Racine, WI as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 19% Part Time, 2% Contract, and 4% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $46,635 per year, or $22.4 per hour.

Crisis Counselor - Part Time

Kenosha Human Development Services

Kenosha, WI • On-site

$21.20/hr

Part-time

This job post has expired 3 days ago. Applications are no longer accepted.

Job description

KENOSHA HUMAN DEVELOPMENT SERVICES, INC.
3536 52nd Street Kenosha, WI 53144
Division/Department: Crisis and Stabilization Services
Location: Crisis Prevention Center
Job Title: Crisis Counselor
Reports To: Crisis Program Manager
Type of Position: Part-Time
FSLA Status: Non-exempt
Schedule: As scheduled
Starting Pay: $21.20 per hour
POSITION SUMMARY
The Crisis Counselor provides walk-in, telephone and mobile interventions to individuals experiencing a mental health emergency. This position also provides the client linkage and follow-up to community resources.
RESPONSIBILITIES
1. Crisis intervention for Kenosha County:
a. Respond in timely manner to caller; prioritize calls as necessary
b. Determine need for phone or on-site intervention and respond accordingly
c. Perform assessment and ascertain elements of crisis and degree of danger/urgency involved; obtain assistance as needed and facilitate outcome
d. Defuse immediate crisis reactions; collaborate with involved parties to develop safety plan, advocate as needed and facilitate outcome
e. Provide supportive listening, feedback, information and referral
f. Respond to local detention facilities for suicide assessment of targeted inmates
2. Refer/provide authorization for county-funded services as appropriate
a. Consult with ER staff when voluntary placements need to be funded by Kenosha County
3. Assess/provide emergency psychiatric inpatient hospital authorization when deemed appropriate
a. Assist law enforcement in determining the need for involuntary inpatient care
b. Present alternatives when suitable i.e., safety planning
c. Assess and assist in determining suitable placement for voluntary detox of substance addicted persons
4. Assess/refer/admit to KARE Center for crisis stabilization and/or to defer emergency hospital admissions
a. May provide facilitating services (such as transportation) as needed
5. Respond to crime scenes as requested by Law Enforcement
a. Assist police as requested and instructed
b. Assist in defusing victims and witnesses
c. Provide referrals/immediately needed services
d. Create short term safety plans for victims and witnesses involved, facilitate as needed
6. Perform individual employee requirements for continuing education and clinical supervision as required for agency
a. Maintain accurate record of task completion
7. Perform other work as required by the Emergency Mental Health Services Supervisor
8. Promptly complete all required documentation for work as described above
PROFESSIONALISM
1. Conduct oneself in a professional manner
a. Maintain the confidentiality and other rights of participants, families and staff and follow HIPPA Guidelines for all verbal and written communication
b. Problem-solve difficult situations in a timely manner
c. Manage difficult or emotional consumer situations by responding promptly to needs, requests for assistance and services
d. Give, receive and act upon feedback from supervisors and co-workers in an appropriate manner
e. Maintain professional boundaries with consumers and co-workers at all times
f. Understand cultural diversity and have respect for others' values and culture
g. Attend training as requested by supervisors
h. Other tasks as assigned by supervisors
QUALIFICATIONS: Bachelor's Degree required.
1. Excellent verbal and written communication skills
2. Ability to observe, interpret, assess and document human behaviors
3. Ability to maintain active pace for up to an eight hour shift
4. Professional attitude, strong work ethic, ability to work independently and to maintain solid, personal boundaries
5. Upon hire, must complete minimum of 40 hours training
6. Ability to effectively communicate, both written and verbally, in the English language
7. Must have reliable transportation and valid driver's license with good driving record
8. Must carry own auto insurance with at least 100,000/300,000/100,000 coverage
9. Ability to maintain records and document case notes daily
10. Ability to give and accept feedback as a part of a team
11. Ability to traverse within the workspace and community frequently
12. Be willing to learn and work with the treatment philosophies
13. Bilingual in Spanish a plus
14. This position is primarily 2nd shift weekdays. Weekend hours may include first shift options. Must be available some holidays.
Kenosha Human Development Services is an Equal Opportunity Employer. We do not discriminate on the basis of age, race, color, sex, religion, disability, national origin, veteran status, sexual orientation, sexual identity, or any other status protected under federal, state, and local law. All employment is decided on the basis of qualifications, merit, and business need.

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