911 Solutions Engineer Jobs (NOW HIRING)

What we do 
Axon 911 brings together Prepared and Carbyne under Axon. Together, we are creating the only platform that combines modern 911 infrastructure with an AI intelligence layer-helping public safety agencies move faster, make better decisions, and deliver better outcomes in the moments that matter most.
911 is the backbone of public safety, yet the professionals behind it have long been held back by outdated technology. Axon 911 is here to change that. Joining this team means more than taking a job-it means helping shape the future of emergency response and building a safer, more connected world.
Your Impact

• Lead network projects, including network establishment, upgrades, expansions, and migrations.
• Configure and maintain Fortinet Firewalls, Cisco switches, and routers, among other networking equipment and ensure network security by implementing best practices and conducting regular security audits.
• Monitor network performance and troubleshoot any issues that arise, ensuring maximum uptime and reliability and perform production system upgrades, as well as debug sessions independently in a mission-critical live system.
• Thrive in a high-activity/fast-paced environment, effectively managing multiple tasks and shifting priorities and resolve complex problems independently, leveraging data analytics and troubleshooting skills.
• Collaborate with vendors and service providers to build and resolve network-related challenges.
• Perform network infrastructure deployments leveraging IaC tools and pipelines
• Provide technical guidance and mentorship to junior network engineers.

We are currently seeking a highly skilled and experienced Senior Network Engineer to join our Global Operations team. As a Senior Network Engineer, you will play a crucial role in the designing, integration, and implementation process of our innovative public safety products for our clients in the national first responders systems (911) and government sectors worldwide. Youwill be responsible for ensuring the highest level of service is delivered to our customers 24/7.

• Experience: Minimum 7 years of hands-on network engineering experience, with a strong focus on designing and implementing complex network solutions using Infrastructure-as-Code (Terraform)
• Responsibilities: Lead network design efforts across On-Premise, Cloud, and Hybrid environments.
• Networking Knowledge & Experience:
  • Terraform Expertise: Proven ability to design and provision AWS environments using Terraform/Terragrunt, integrated with CI/CD pipelines (Jenkins, GitHub, GitHub Actions)
  • AWS Cloud Design: Deep expertise in AWS VPC, Transit Gateway, Direct Connect, ALB/NLB, Ingress/Egress architectures, and Route 53
  • SD-WAN Design: Strong background in SD-WAN architecture, including orchestrators, firewalls, routers, and switches
• Hard Skills:
  • Strong command of core networking protocols and technologies, including TCP/IP, VLANs, BGP, OSPF, MPLS, VPN, and DNS
  • Proven ability to independently debug production systems and perform deep-level packet capture analysis in mission-critical environments
  • In-depth experience planning, designing, implementing, and operating enterprise IT networks and data center network environments
  • Solid understanding of network security principles and best practices
  • Demonstrated experience troubleshooting private and public transport connectivity, with strong ability to identify issues impacting production systems
  • Hands-on experience with Git and DevOps tooling, including Visual Studio Code, Bitbucket, Jenkins, GitLab, or equivalent platforms
  • Experience with network monitoring and optimization tools, with the ability to quickly diagnose issues affecting voice and video quality
• Soft Skills:
  • Ability to thrive in a fast-paced, high-activity environment, comfortably managing ambiguity and shifting priorities
  • Excellent communication and interpersonal skills, with a demonstrated ability to collaborate across cross-functional teams and translate technical concepts for non-technical stakeholders
  • Comfortable working with data analytics to independently investigate and resolve complex technical problems

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• Employee Resource Groups (ERGs)
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.