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911 Engineer Jobs in Texas (NOW HIRING)

Paladin Drones

QA Engineer

Houston, TX · On-site

$66K - $95K/yr

When someone dials 911, our drones take flight, providing first responders with a real-time ... Role Summary We're looking for a Mid-Level QA Engineer to elevate quality standards across our ...

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Motorola

Sr. Systems Engineer

Allen, TX · On-site

$90K - $100K/yr

We are seeking a Sr. Systems Engineer to serve as a high-level technical escalation point for our Next-Generation 911 (NG911) call-taking and dispatching solutions. In this US-based remote role, you ...

Noonlight

Senior Software Engineer

Austin, TX · On-site

$121K - $160K/yr

Senior Software Engineer At Noonlight, an Alarm.com company, our mission is to protect and comfort ... 911 call or the ability to talk or text. Noonlight was recently acquired by Alarm.com, furthering ...

Noonlight

Senior Software Engineer

Austin, TX · On-site

$121K - $160K/yr

Senior Software Engineer At Noonlight, an Alarm.com company, our mission is to protect and comfort ... 911 call or the ability to talk or text. Noonlight was recently acquired by Alarm.com, furthering ...

Motorola

$75K - $85K/yr

We deploy and support products such as Emergency Call Handling, 911 Equipment, Computer Aided ... The Field Engineer is ultimately accountable for the system being implemented based on the site ...

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911 Engineer information

What is a 911 engineer?

911 Engineers are professionals who design, implement, maintain, and troubleshoot the technical systems used in emergency response centers, such as 911 call centers. They ensure that communication networks, software, and hardware supporting emergency calls are reliable and up-to-date. Their role is critical in making sure that emergency calls are received and dispatched without delay or technical errors. 911 Engineers often collaborate with public safety officials, IT specialists, and vendors to optimize and secure these vital systems.

What are the key skills and qualifications needed to thrive as a 911 engineer?

To thrive as a 911 Engineer, you need a solid background in telecommunications, networking, and emergency services technology, often supported by a degree in engineering or related field. Familiarity with Next Generation 911 (NG911) systems, CAD (Computer-Aided Dispatch) software, and relevant certifications such as NENA or APCO are highly valuable. Strong problem-solving skills, attention to detail, and effective communication are critical soft skills for addressing technical challenges and collaborating with public safety officials. These skills ensure reliable emergency response systems and the safety of communities relying on rapid and accurate dispatch services.

What are some common challenges 911 engineers face when maintaining emergency communication systems?

911 Engineers often encounter challenges such as ensuring system reliability during high call volumes, staying current with evolving technologies, and coordinating with multiple agencies for seamless integration of communication networks. Additionally, they must respond promptly to technical issues, sometimes outside regular hours, to minimize downtime. This role also requires navigating strict regulatory standards and handling sensitive information with discretion.

What is the difference between 911 Engineer vs Network Engineer?

Aspect911 EngineerNetwork Engineer
CertificationsFCC, NENA certifications, Emergency Communications certificationsCCNA, CCNP, CompTIA Network+
Work EnvironmentEmergency call centers, public safety agenciesCorporate offices, data centers, IT departments
Industry UsagePublic safety, emergency responseIT, telecommunications, networking

While both 911 Engineers and Network Engineers work with communication systems, 911 Engineers focus on designing and maintaining emergency call systems for public safety agencies, requiring specialized certifications. Network Engineers primarily manage and troubleshoot data networks within organizations. The roles differ mainly in their environment and specific technical focus, though both require strong networking knowledge.

What are popular job titles related to 911 Engineer jobs in Texas? For 911 Engineer jobs in Texas, the most frequently searched job titles are:
What job categories do people searching 911 Engineer jobs in Texas look for? The top searched job categories for 911 Engineer jobs in Texas are:
What cities in Texas are hiring for 911 Engineer jobs? Cities in Texas with the most 911 Engineer job openings:
911 Engineer jobs near you

911 Network/Communications SME for CSEC Network Project

Management Applications, Inc.

Austin, TX • On-site

Full-time

Re-posted 12 days ago

Job description

911 Network/Communications SME for CSEC Network Project
Management Applications, Inc., a leading provider of Managed IT Services and Network Management, Design and Implementation is seeking a high-level Next Generation 911 Network/Communications Subject Matter Expert.
CSEC is implementing a State-level Digital 9-1-1 Network Project, also referred to as the State-level Emergency Services Internet Protocol network (ESInet, ESInet Project, or Project). The ESInet Project is a multi-year and multi-phase project that implements digital 9-1-1 calling to replace the current Enhanced 9-1-1 (E9- 1-1) system(s) with a Next Generation 9-1-1 (NG9-1-1) system for the Commission's state 9-1-1 program. The intended beneficiaries of the NG9- 1-1 system are the Texas Regional Planning Commissions and Emergency Communication Districts (collectively, the 9-1-1 Entities) that obtain services from and utilize the Commission's NG9-1-1 system.
Job Responsibilities:
1. Implement a public safety grade State-level ESInet and National Emergency Number Association (NENA) i3-compliant NG 9-1-1 system, to replace the current Enhanced 9-1-1 (E9-1-1) system(s);
2. Interconnect all Public Safety Answering Points (PSAPs) in the Commission's 9-1-1 Program at PSAPs' demarcation point to the State-level ESInet;
3. Migrate PSAP 9-1-1 traffic from the E9-1-1 system(s) to the State- level ESInet; and
4. Transition the management and operations of the NG9-1-1 system to a Multi-Sourcing Integrator.
Available Positions:
911 Network/Communications SME
Required Certifications:
PMP, CCNA, CCNP, ITIL
Required Education:
4-year degree preferred. MAI will consider 2-year degrees with exceptional experience.
Job Application Instructions:
To be considered for these positions please submit a clear and concise resume (2 pg max.) as well as your minimum salary requirements. We will NOT consider your application without the REQUIRED minimum salary requirements. Please also list all IT certifications and Education within your resume.

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