1

911 Engineer Jobs in Texas (NOW HIRING)

QA Engineer

Houston, TX · On-site

$66K - $95K/yr

When someone dials 911, our drones take flight, providing first responders with a real-time ... Role Summary We're looking for a Mid-Level QA Engineer to elevate quality standards across our ...

QA Engineer

Houston, TX · On-site

$66K - $95K/yr

When someone dials 911, our drones take flight, providing first responders with a real-time ... Role Summary We're looking for a Mid-Level QA Engineer to elevate quality standards across our ...

We are seeking a Sr. Systems Engineer to serve as a high-level technical escalation point for our Next-Generation 911 (NG911) call-taking and dispatching solutions. In this US-based remote role, you ...

Senior Software Engineer

Austin, TX · On-site

$121K - $160K/yr

Senior Software Engineer At Noonlight, an Alarm.com company, our mission is to protect and comfort ... 911 call or the ability to talk or text. Noonlight was recently acquired by Alarm.com, furthering ...

Senior Software Engineer

Austin, TX · On-site

$121K - $160K/yr

Senior Software Engineer At Noonlight, an Alarm.com company, our mission is to protect and comfort ... 911 call or the ability to talk or text. Noonlight was recently acquired by Alarm.com, furthering ...

Senior Software Engineer

Austin, TX

$121K - $160K/yr

Senior Software Engineer At Noonlight, an Alarm.com company, our mission is to protect and comfort ... 911 call or the ability to talk or text. Noonlight was recently acquired by Alarm.com, furthering ...

$75K - $85K/yr

We deploy and support products such as Emergency Call Handling, 911 Equipment, Computer Aided ... The Field Engineer is ultimately accountable for the system being implemented based on the site ...

next page

Showing results 1-20

911 Engineer information

What is a 911 engineer?

911 Engineers are professionals who design, implement, maintain, and troubleshoot the technical systems used in emergency response centers, such as 911 call centers. They ensure that communication networks, software, and hardware supporting emergency calls are reliable and up-to-date. Their role is critical in making sure that emergency calls are received and dispatched without delay or technical errors. 911 Engineers often collaborate with public safety officials, IT specialists, and vendors to optimize and secure these vital systems.

What are the key skills and qualifications needed to thrive as a 911 engineer?

To thrive as a 911 Engineer, you need a solid background in telecommunications, networking, and emergency services technology, often supported by a degree in engineering or related field. Familiarity with Next Generation 911 (NG911) systems, CAD (Computer-Aided Dispatch) software, and relevant certifications such as NENA or APCO are highly valuable. Strong problem-solving skills, attention to detail, and effective communication are critical soft skills for addressing technical challenges and collaborating with public safety officials. These skills ensure reliable emergency response systems and the safety of communities relying on rapid and accurate dispatch services.

What are some common challenges 911 engineers face when maintaining emergency communication systems?

911 Engineers often encounter challenges such as ensuring system reliability during high call volumes, staying current with evolving technologies, and coordinating with multiple agencies for seamless integration of communication networks. Additionally, they must respond promptly to technical issues, sometimes outside regular hours, to minimize downtime. This role also requires navigating strict regulatory standards and handling sensitive information with discretion.

What is the difference between 911 Engineer vs Network Engineer?

Aspect911 EngineerNetwork Engineer
CertificationsFCC, NENA certifications, Emergency Communications certificationsCCNA, CCNP, CompTIA Network+
Work EnvironmentEmergency call centers, public safety agenciesCorporate offices, data centers, IT departments
Industry UsagePublic safety, emergency responseIT, telecommunications, networking

While both 911 Engineers and Network Engineers work with communication systems, 911 Engineers focus on designing and maintaining emergency call systems for public safety agencies, requiring specialized certifications. Network Engineers primarily manage and troubleshoot data networks within organizations. The roles differ mainly in their environment and specific technical focus, though both require strong networking knowledge.

What cities in Texas are hiring for 911 Engineer jobs?

Cities in Texas with the most 911 Engineer job openings:

Contractor

Re-posted 25 days ago


Job description

Hello,
We are looking for Network/Desktop Engineer for one of our clients. If you're interested, please reply with your most recent work format resume with contact information.
Job Title: Network/Desktop Engineer
Location: Austin Texas
Duration: 12 Months
Required Skills:
  • Test and certify 911 call handling hardware and software and GIS systems with Emergency Services IP Network (ESINet), a call routing application.
  • Develop and execute test plans, document defects and report test results.
  • Working with call handling equipment and ESInet providers to investigate, determine the root cause and resolve issues.
  • Candidate must have the following: • Windows desktop and server o Windows 10 o Windows Server 2008 or higher
  • Network protocols o SIP/RTP, TCP/IP, UDP, DHCP
  • VoIP technologies and products
  • Systems integration and test
  • Strong written and verbal communication skills
  • Attention to detail
  • Flexibility to work in a dynamic environment with shifting priorities Candidate desirable Skills,
  • Knowledge:
  • Hand-on experience in server room (racking, cabling)
  • Linux
  • Test planning, test case development, execution and reporting
  • Telephony experience - T1s, PRI circuits, TDM
  • Protocol analysis and troubleshooting, using Wireshark, Agilent, IRIS and/or other networking tools
  • HP ALM/QC, Jira, Bugzilla or other test and defect tracking tools • Performance, load, stability testing
  • Test automation
  • Microsoft SQL Server 2008 or higher
  • Experience with Vm ware
  • Public Safety (911 and E911)
  • Experience with 911 call handling equipment (PSAP CPE), including setup and testing e.g., Intrado Viper, Motorola Vesta, Motorola Call Works, Sola com Guardian, Comtech xt911, Zetron, Moducom, Tritech, Interact, Rapid Deploy
  • Emergency Services IP Network (ESI Net)
  • Computer Aided Dispatch (CAD)
  • Additional Job Details :
  • This contractor must work onsite in Sacramento, CA.

Thanks & Best Regards
Meena P
Technical Recruiter
Phone: 585-532-7178