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5Th 3Rd Bank Jobs (NOW HIRING)

Fifth Third Bank

Senior Consumer Banker

Cincinnati, OH · On-site

Ability to professionally represent Fifth Third Bank in verbal and written communication * Exhibits business acumen * Demonstrated ability in making sound decisions * This position requires S.A.F.E.

Fifth Third Bank

Personal Banker I - Geneva, IL

Geneva, IL · On-site

$18.75 - $23/hr

Ability to professionally represent Fifth Third Bank in verbal and written communication. * Exhibits business acumen. * Demonstrated ability in making sound decisions. * This position requires SAFE ...

Fifth Third Bank

Personal Banker I - Jolly-Cedar

Lansing, MI · On-site

$19.50 - $23.75/hr

Ability to professionally represent Fifth Third Bank in verbal and written communication. * Exhibits business acumen. * Demonstrated ability in making sound decisions. * This position requires SAFE ...

Fifth Third Bank

Personal Banker II

Fresno, CA · On-site

$19 - $23.25/hr

Ability to professionally represent Fifth Third Bank in verbal and written communication * Capable of analyzing credit and financial information * Exhibits business acumen * Demonstrated ability in ...

Fifth Third Bank

Personal Banker I - Airport Road

Jackson, MI · On-site

$17.50 - $21.50/hr

Ability to professionally represent Fifth Third Bank in verbal and written communication. * Exhibits business acumen. * Demonstrated ability in making sound decisions. * This position requires SAFE ...

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How much do 5th 3rd bank jobs pay per year?

As of Aug 8, 2026, the average yearly pay for 5th 3rd bank in the United States is $113,173.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,000.00 and $141,500.00 per year, depending on experience, location, and employer.

What is the difference between 5Th 3Rd Bank vs Customer Service Representative?

Aspect5Th 3Rd BankCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require banking certificationsHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentBank branches, offices, and online platformsBank branches, call centers, and online support
Industry UsageFinancial services, banking industryFinancial services, banking industry

Both roles are common in the banking industry and require customer interaction. While 5Th 3Rd Bank employees may hold various banking certifications, Customer Service Representatives focus on assisting clients with banking products and services. The main difference lies in the scope of responsibilities, with 5Th 3Rd Bank staff often involved in broader banking operations, whereas Customer Service Representatives primarily handle customer inquiries and support.

What are the key skills and qualifications needed to thrive as a Fifth Third Bank employee?

To thrive as a Fifth Third Bank employee, you typically need a background in finance, customer service, and banking operations, often supported by a relevant degree or experience in the financial sector. Familiarity with banking software, transaction processing systems, and compliance regulations is essential. Strong interpersonal skills, attention to detail, and problem-solving abilities help you build customer trust and effectively address banking needs. These skills ensure efficient operations, regulatory compliance, and a positive customer experience in a competitive banking environment.

What can I expect from the training and onboarding process when starting a career at Fifth Third Bank?

When joining Fifth Third Bank, new employees typically undergo a comprehensive onboarding and training program tailored to their specific role. This process often includes a combination of classroom instruction, online modules, and hands-on mentoring to help you become familiar with the bank's policies, systems, and customer service standards. You’ll also have the opportunity to shadow experienced colleagues and participate in team meetings, ensuring a smooth transition into your new position. Ongoing support and development resources are available to help you build your skills and advance within the organization.

What is Fifth Third Bank?

Fifth Third Bank is a major regional bank headquartered in Cincinnati, Ohio, providing a wide range of financial services. These include personal and business banking, loans, mortgages, investment services, and wealth management. The bank operates hundreds of branches across several U.S. states and offers digital banking options for convenience. It is known for its customer service and commitment to community involvement.
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What cities are hiring for 5Th 3Rd Bank jobs? Cities with the most 5Th 3Rd Bank job openings:
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5Th 3Rd Bank jobs near you
Infographic showing various 5Th 3Rd Bank job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $113,173 per year, or $54.4 per hour.

Senior Consumer Banker

Fifth Third Bank

Cincinnati, OH • On-site

Full-time

Re-posted 19 days ago

Fifth Third Bank rating

7.5

Company rating: 7.5 out of 10

Based on 113 frontline employees who took The Breakroom Quiz

105th of 170 rated banks

Job description

Make banking a Fifth Third better®
We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.
GENERAL FUNCTION
This role will provide an exceptional customer experience by maintaining long lasting relationships with existing customers while supporting the banks marketing initiatives full range of Fifth Third banking products and services over the phone. The Sr Consumer Banker will help customers address their financial needs by utilize a consultative approach in which the banker will provide solutions that span across the customer's lifecycle.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES & RESPONSIBILITIES:
  • Create a memorable customer experience by proactively building, maintaining, and growing relationships in the unassigned book of business through outbound calling efforts
  • Apply knowledge of consumer banking products and financial need assessment tools to create a memorable customer experience and help customers achieve their financial goals
  • Use of the consultative approach with current customers to uncover and identify their needs while tailoring recommendations/solutions
  • Maintain a well-developed, working knowledge of products, services, and processes offered
  • Work collaboratively with internal partners to ensure customer's needs are met
  • Analyze customer credit data and other related financial information to ensure customers are in the appropriate solutions that align with their needs
  • Follow the Bancorp Code of Business Conduct and Ethics and other related policies, modeling the ethical behavior expected from every employee within the Bancorp
  • Other duties as assigned

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
  • High School Diploma/GED and 2 years customer service or call center experience, or college degree or equivalent military experience
  • Experience in a sales environment required; experience in financial industry a plus
  • Demonstrate ability to develop comfort level with managing customer experience and financial consultation over the phone
  • Ability to professionally represent Fifth Third Bank in verbal and written communication
  • Exhibits business acumen
  • Demonstrated ability in making sound decisions
  • This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R Questions and registration required for employment in this position
Senior Consumer Banker
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner.
LOCATION -- Cincinnati, Ohio 45227
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

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About Fifth Third Bank

Sourced by ZipRecruiter

Fifth Third Bank, National Association established in 1858, is a diversified financial services company headquartered in Cincinnati, Ohio. Fifth Third is among the largest money managers in the Midwest. It operates four main businesses: Commercial Banking, Branch Banking, Consumer Lending, and Wealth & Asset Management.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

Cincinnati, OH, US

Year founded

1858

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