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3Pl Customer Service Representative Jobs (NOW HIRING)

Domino's

Customer Service Representative (CSR)

Middlebury, VT · On-site

$16.75 - $22.75/hr

Customer Service Representative (CSR)Customer Service Representative:The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Peterborough, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Ayer, MA · On-site

$18 - $24.25/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Plymouth, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: 15 N Main Street, Northfield VT The Customer Service Representative will WOW the customer by making sure they have a positive ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

Fix Auto

Customer Service Representative (CSR)

Oceanside, CA · On-site

$17 - $23/hr

Job Overview A CSR or Customer Service Rep is responsible for communicating with the customer, assisting the Repair Planners with the Repair Order File Management and all administrative fields. A ...

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3pl Customer Service Representative information

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How much do 3pl customer service representative jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for 3pl customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a 3PL customer service representative?

3PL Customer Service Representatives are professionals who manage customer inquiries and resolve issues related to logistics, shipping, and order fulfillment on behalf of third-party logistics (3PL) companies. They serve as a liaison between clients, warehouses, carriers, and internal teams to ensure smooth and timely delivery of goods. Their responsibilities typically include tracking shipments, handling complaints, processing orders, and providing updates to customers. Effective communication and problem-solving skills are essential for this role. They play a vital part in maintaining customer satisfaction and supporting the overall supply chain process.

How does a 3PL customer service representative typically collaborate with warehouse and transportation teams to resolve client issues?

A 3PL Customer Service Representative works closely with both warehouse and transportation teams to ensure client inquiries, orders, and shipment concerns are handled efficiently. This often involves tracking inventory status, coordinating shipment schedules, and updating clients on delivery timelines. Representatives serve as a liaison, relaying client feedback or urgent requests, and working with internal teams to troubleshoot problems such as delays, order discrepancies, or damaged goods. Strong communication and problem-solving skills are essential, as the role frequently requires quick resolution of issues to maintain client satisfaction.

What are the key skills and qualifications needed to thrive as a 3PL customer service representative, and why are they important?

To thrive as a 3PL Customer Service Representative, you need strong communication skills, knowledge of logistics processes, and a high school diploma or relevant experience in supply chain or customer service. Familiarity with transportation management systems (TMS), warehouse management systems (WMS), and CRM software is typically required. Problem-solving abilities, attention to detail, and the ability to manage multiple priorities under pressure are crucial soft skills. These competencies ensure accurate order processing, efficient issue resolution, and a positive client experience in a fast-paced logistics environment.

What is the difference between 3Pl Customer Service Representative vs Freight Coordinator?

Aspect3Pl Customer Service RepresentativeFreight Coordinator
Required CredentialsHigh school diploma, customer service experience, logistics knowledgeHigh school diploma, logistics or transportation experience, communication skills
Work EnvironmentOffice setting, call centers, logistics companiesOffice environment, shipping and freight companies
Employer & Industry UsageThird-party logistics providers, freight carriersShipping companies, freight forwarding firms
Common Search & Comparison IntentCustomer service roles in logisticsCoordination of freight shipments

The main difference is that a 3Pl Customer Service Representative focuses on assisting clients with logistics and shipment inquiries, while a Freight Coordinator manages the scheduling and coordination of freight shipments. Both roles require logistics knowledge and customer interaction but differ in their specific responsibilities within the supply chain process.

What states have the most 3Pl Customer Service Representative jobs?

States with the most job openings for 3Pl Customer Service Representative jobs include:

What are popular job titles related to 3Pl Customer Service Representative jobs?

For 3Pl Customer Service Representative jobs, the most frequently searched job titles are:

3pl Customer Service Representative jobs near you

Customer Service Representative (CSR)

Middlebury, VT • On-site

Domino's
Food and Beverage Stores • 10K+ employees
Learn more about Domino'sexternal

$16.75 - $22.75/hr

Full-time

Re-posted 17 days ago

Domino's rating

4.8

Company rating: 4.8 out of 10

Based on 1,947 frontline employees who took The Breakroom Quiz

Job description

Customer Service Representative (CSR)Customer Service Representative:The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or over the phone. You will be the face and voice to Domino's customers as the first responder.Daily Routine:Greet customers and provide them with a positive, engaging experience with your personality, professionalism and performanceTake customer orders (in-person or over the phone) working with our technology and Point of Sales SystemCreate a great in-store customer experience by cleaning, preparing, and maintaining the front of the storeEnsure orders are organized and accurate.Necessary Skills:Ability to multi-task/work efficiently under pressureAbility to work in a fast-paced environment - Handle the RushEffective communication with team members and customersUnderstand safe food handling, food storage and sanitationAbility to work nights and weekendsExcellent customer service skillsAbility to take direction from managementMust be 16 years of age or older to be considered

What Domino's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Domino's

Sourced by ZipRecruiter

Since 1960, we've grown from just one store to become the #1 pizza company in the world. To get there and continue to go above and beyond, it takes persistent passion, incredible vision, and bold thinking. It takes every one of our employees feeling like they have pizza sauce running through their veins. What's life like at Domino's Whatever your role at Domino’s, you’ll find life here is exciting, enormously fun, and always asks you to think on your feet. If you bring your passion, drive, and a purpose to perform, there are real growth opportunities across the brand. Many people find that what starts as a day job becomes a fulfilling career, surrounded by amazing people who make sure each new day tops the last. That’s what we mean by the power of possible. We are made better together In a Domino’s corporate job, our leaders work hard to create a level playing field where corporate team members can succeed, innovate, and above all, feel like they belong. See how different backgrounds make us better, and how your unique talents could power what’s possible in a Domino’s corporate career.

Industry

Food and beverage stores, real estate and food services and drinking places

Company size

10,000+ Employees

Headquarters location

Ann Arbor, MI, US

View All Domino's Jobs