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How much do 3rd shift remote inbound customer service jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for 3rd shift remote inbound customer service in the United States is $16.57, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What is the difference between 3Rd Shift Remote Inbound Customer Service vs 3Rd Shift Remote Outbound Customer Service?

Aspect3Rd Shift Remote Inbound Customer Service3Rd Shift Remote Outbound Customer Service
Primary RoleHandling incoming customer inquiries and support requestsMaking outgoing calls to customers for sales or follow-up
Required SkillsActive listening, problem-solving, communication skillsPersuasion, sales techniques, communication skills
Work EnvironmentRemote, customer support centers, call centersRemote, sales or support call centers
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM training

While both roles are remote and involve customer communication, 3Rd Shift Remote Inbound Customer Service focuses on assisting customers with inquiries, whereas 3Rd Shift Remote Outbound Customer Service emphasizes proactive outreach and sales. The skills and certifications overlap but differ mainly in the nature of customer interaction.

What cities are hiring for 3Rd Shift Remote Inbound Customer Service jobs? Cities with the most 3Rd Shift Remote Inbound Customer Service job openings:
What are the most commonly searched types of Remote Inbound Customer Service jobs? The most popular types of Remote Inbound Customer Service jobs are:
What states have the most 3Rd Shift Remote Inbound Customer Service jobs? States with the most job openings for 3Rd Shift Remote Inbound Customer Service jobs include:
3Rd Shift Remote Inbound Customer Service jobs near you
Infographic showing various 3Rd Shift Remote Inbound Customer Service job openings in the United States as of May 2026, with employment types broken down into 79% Full Time, 18% Part Time, 2% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $34,462 per year, or $16.6 per hour.

Inbound Customer Service Agent-Bodewell Remote

Advanced Services, Inc.

Memphis, TN • Remote

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

Job description

Inbound Customer Service Agent We are looking for a customer‐focused, sales‐oriented agent to support GE Appliances owners, balancing customer service with inbound sales and upsell opportunities. Responsibilities Provide product information, registration support, and service, parts, and delivery assistance. Resolve owner inquiries via troubleshooting, referrals, and minor concessions.

Use multiple Windows‐based and internal applications to manage calls, emails, chats, and written inquiries. Log owner records, complaints, actions, and resolutions accurately. Follow sales performance metrics, KPIs, and incentive structure.

Collaborate with quality and training teams to provide feedback and improve scripts. Support other parts of the business as needed. Participate in shift bids to maintain flexible scheduling.

Qualifications Minimum one year of customer service or sales experience. Strong communication, problem‐solving, and negotiation skills. High concentration and attention to detail.

Self‐starter with initiative and strong follow‐through. Team player comfortable with virtual collaboration. Experience with web‐based systems and basic Microsoft Office.

Remote Work Requirements Dedicated quiet work area with dual monitors, keyboard, mouse, and ethernet connection. Reliable internet connection (PING ≤ 50Mbps, DOWNLOAD ≥ 50Mbps, UPLOAD ≥ 15Mbps). No satellite, prepaid, or DSL internet due to security restrictions.

Warehouse‐provided equipment available. Shift Monday–Friday, 10:30AM – 7:00PM (CST); 9‐week full‐time training prior to live schedule. No weekends.

Compensation Base rate of $15.00/hour plus performance‐based incentives, paid weekly. Benefits & Perks Paid on‐the‐job training and mentoring. Work‐from‐home opportunity (equipment provided).

Paid time off. Medical, dental, vision, and prescription benefits eligible on day one. 401(k) program with company match.

Short‐term and long‐term disability. Life insurance. Appliance discount program.

Tuition reimbursement. Gym membership reimbursement. Career growth opportunities.

EEO Statement GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or any other characteristic protected by law. GE Appliances participates in E‐Verify and requires Form I‐9 for authorization to work in the U.S.

If you are a person with a disability and need assistance or an accommodation, please email ask.recruiting@geappliances.com . #J-18808-Ljbffr

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