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Internship Remote Inbound Customer Service Jobs (NOW HIRING)

As a remote worker, you'll handle inbound and outbound calls, address booking inquiries, and ... Requirements: 1+ year of experience in customer service or a related field. High school diploma or ...

Customer Service Agent

Erie, PA · Remote

$15 - $20/hr

Remote Inbound Customer Service Representative (Full-Time) Disabled Veteran Solutions (DVS) Make an Impact Through Meaningful Work Disabled Veteran Solutions (DVS) is seeking dedicated and ...

Customer Service Agent

Erie, PA · Remote

$15 - $20.25/hr

Remote Inbound Customer Service Representative (Full-Time) Disabled Veteran Solutions (DVS) Make an Impact Through Meaningful Work Disabled Veteran Solutions (DVS) is seeking dedicated and ...

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Internship Remote Inbound Customer Service information

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How much do internship remote inbound customer service jobs pay per hour?

As of Jun 3, 2026, the average hourly pay for internship remote inbound customer service in the United States is $21.63, according to ZipRecruiter salary data. Most workers in this role earn between $9.62 and $33.65 per hour, depending on experience, location, and employer.

What is the difference between Internship Remote Inbound Customer Service vs Remote Outbound Customer Service?

AspectInternship Remote Inbound Customer ServiceRemote Outbound Customer Service
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentRemote, customer support center or home officeRemote, sales or support environment
Employer & Industry UsageCustomer service departments across various industriesSales and support teams in multiple sectors
Search & Comparison IntentLearning about entry-level customer support rolesUnderstanding outbound sales or support roles

Internship Remote Inbound Customer Service roles focus on assisting customers by answering inquiries, resolving issues, and providing support remotely. In contrast, Remote Outbound Customer Service involves proactively reaching out to customers for sales, follow-ups, or surveys. Both roles require similar credentials and work environments but serve different functions within customer engagement strategies.

What cities are hiring for Internship Remote Inbound Customer Service jobs? Cities with the most Internship Remote Inbound Customer Service job openings:
What are the most commonly searched types of Remote Inbound Customer Service jobs? The most popular types of Remote Inbound Customer Service jobs are:
What states have the most Internship Remote Inbound Customer Service jobs? States with the most job openings for Internship Remote Inbound Customer Service jobs include:
Inbound Customer Service Agent

Inbound Customer Service Agent

Disabled Veteran Solutions

Erie, PA • Remote

Full-time

Posted 7 days ago


Job description

Remote Inbound Customer Service Representative (Full-Time)
Disabled Veteran Solutions (DVS)

Make an Impact Through Meaningful Work

Disabled Veteran Solutions (DVS) is seeking dedicated and professional Inbound Customer Service Representatives to support government-based programs across security, health & human services, and state benefits.

This is an opportunity to be part of a mission-driven organization where communication, accuracy, and customer care are essential. As a member of our team, you will serve as a trusted point of contact-providing support, guidance, and resolution to individuals who rely on these services every day.

Start Date: June 15, 2026
Initial training will take place during your first two weeks.

Position Overview

In this role, you will manage inbound customer interactions and provide timely, accurate support across a variety of service areas. You will be responsible for maintaining a high level of professionalism while ensuring each interaction is handled with care and efficiency.

Responsibilities include:

  • Answering inbound calls and providing a positive, solution-oriented customer experience
  • Assisting with basic technical troubleshooting and initiating support tickets as needed
  • Scheduling appointments at designated service locations
  • Accurately documenting all customer interactions, including inquiries, concerns, and resolutions
  • Conducting follow-up calls to ensure issues are resolved and customers remain informed
  • Delivering consistent, high-quality service in a structured environment

Required Qualifications

We are looking for individuals who are reliable, detail-oriented, and capable of managing multiple responsibilities in a remote setting.

  • High school diploma or GED required; additional education preferred
  • Prior customer service experience, particularly in call-driven environments
  • Strong verbal communication skills with the ability to build rapport quickly
  • Ability to troubleshoot basic technical issues independently
  • Comfortable working in a remote environment with minimal supervision
  • Ability to successfully complete an extensive credentialing and background check process

Preferred:

  • Bilingual (English/Spanish) candidates are strongly encouraged to apply

Technical & Work Environment Requirements

  • Reliable high-speed internet connection
  • Private, distraction-free workspace
  • Ability to navigate computer systems efficiently
  • DVS will provide a computer and monitor; employees are responsible for providing a USB-wired headset

Schedule & Training

  • Training Schedule: 9:00 AM - 4:30 PM EST
  • Regular Schedule - regular schedule set between the hours of 10:00am - 8:00pm - Monday - Friday

Consistent attendance and reliability are essential for success in this role.

Why Join DVS

Disabled Veteran Solutions is a nationally recognized leader in business process outsourcing and a certified Service-Disabled Veteran-Owned Small Business (SDVOSB). We are committed to delivering excellence while creating meaningful employment opportunities for Veterans, military families, and professionals seeking purposeful work.

At DVS, you can expect a supportive environment that values performance, encourages growth, and provides opportunities for career advancement.

Build a career where your work matters. Apply today to join the DVS team.

A pre-employment drug screening and criminal background check are required prior to employment.