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3Rd Shift It Support Specialist Jobs in Columbus, OH

Mindlance

IT Support Technician

Dublin, OH · On-site

$20.25 - $27.75/hr

IT Systems Support Specialist This position is contract to hire and only open to Dublin, OH. This position is on-site, must have living location on resume. Shift is M-F 8:30 AM - 5:00 PM. Primary ...

Accellis Technology Group

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Dedicated IT Support Technician - Columbus

Columbus, OH · On-site

$60K - $70K/yr

Coordinate with third-party vendors on technical issues * Maintain accurate documentation and asset ... IT support experience * Experience supporting Windows environments and end users * Strong ...

Donato Technologies, Inc

IT Support Technician

Dublin, OH · On-site

$20.75 - $28.50/hr

SHIFT IS M-F 8:30 AM - 5:00 PM** Primary Purpose: Provide IT systems support to end users on a variety of moderate to complex issues for internal and external customers. Respond to technical support ...

BayOne Solutions

IT Support Technician

Dublin, OH · On-site

$20.25 - $27.75/hr

SHIFT IS M-F 8:30 AM - 5:00 PM** Primary Purpose Provide IT systems support to end users on a variety of moderate to complex issues for internal and external customers. Respond to technical support ...

Proteam Solutions

IT Support Technician

Columbus, OH · On-site

$20 - $27.50/hr

Ability to communicate technical information in non-technical terms. * Excellent written skills for ... Provide technical assistance to end users and support analysts. * Respond to technology service ...

PSI (Proteam Solutions)

IT Support Technician

Columbus, OH · On-site

$20 - $27.50/hr

Ability to communicate technical information in non-technical terms. * Excellent written skills for ... Provide technical assistance to end users and support analysts. * Respond to technology service ...

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3Rd Shift It Support Specialist information

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How much do 3rd shift it support specialist jobs pay per hour?

As of May 28, 2026, the average hourly pay for 3rd shift it support specialist in Columbus, OH is $23.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $27.40 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a 3rd Shift IT Support Specialist, and why are they important?

To thrive as a 3rd Shift IT Support Specialist, you need strong troubleshooting abilities, a solid understanding of computer networks and systems, and typically an associate or bachelor's degree in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications such as CompTIA A+ or Microsoft Certified IT Professional (MCITP) are commonly required. Excellent communication, problem-solving, and the ability to work independently during off-hours are essential soft skills for this role. These skills ensure timely resolution of technical issues, minimize downtime, and maintain critical IT operations during overnight shifts.

What are some unique challenges faced by 3rd Shift IT Support Specialists and how can they prepare for them?

3rd Shift IT Support Specialists often encounter challenges such as troubleshooting issues with limited onsite staff, handling after-hours emergencies, and maintaining effective communication with daytime teams. To succeed, it's important to develop strong documentation skills and be proactive in following up with colleagues during shift handovers. Additionally, staying alert and managing fatigue are key, as night shifts can impact energy levels. Building a routine and leveraging collaboration tools can help ensure smooth operations and effective support during these off-peak hours.

What are 3rd Shift IT Support Specialists?

3rd Shift IT Support Specialists are IT professionals who provide technical support and troubleshooting during overnight hours, typically from late evening to early morning. They monitor systems, resolve user issues, and ensure the smooth operation of IT infrastructure when most daytime staff are unavailable. Their role is crucial for organizations that operate 24/7 or need round-the-clock IT support to minimize downtime and address urgent problems outside regular business hours.

What is the difference between 3Rd Shift It Support Specialist vs Help Desk Technician?

Aspect3Rd Shift It Support SpecialistHelp Desk Technician
CredentialsCompTIA A+, Network+ often preferredCompTIA A+ or similar certifications common
Work EnvironmentNight shift, on-site or remote support during overnight hoursDay shift, on-site or remote support during regular hours
Industry UsageIT support for organizations with 24/7 operationsGeneral IT support across various industries
Search/Comparison IntentFocus on night shift roles, specialized supportGeneral help desk roles, daytime support

The 3Rd Shift It Support Specialist typically works overnight, providing technical support during non-standard hours, often requiring certifications like CompTIA A+. In contrast, Help Desk Technicians usually work during regular business hours, handling similar support tasks. Both roles require technical skills and certifications but differ mainly in shift timing and work environment.

What are the most commonly searched types of It Support Specialist jobs in Columbus, OH? The most popular types of It Support Specialist jobs in Columbus, OH are:
What are popular job titles related to 3Rd Shift It Support Specialist jobs in Columbus, OH? For 3Rd Shift It Support Specialist jobs in Columbus, OH, the most frequently searched job titles are:
What job categories do people searching 3Rd Shift It Support Specialist jobs in Columbus, OH look for? The top searched job categories for 3Rd Shift It Support Specialist jobs in Columbus, OH are:
What cities near Columbus, OH are hiring for 3Rd Shift It Support Specialist jobs? Cities near Columbus, OH with the most 3Rd Shift It Support Specialist job openings:
3Rd Shift It Support Specialist jobs near you
Infographic showing various 3Rd Shift It Support Specialist job openings in Columbus, OH as of May 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 100% In-person job distribution, with an average salary of $49,646 per year, or $23.9 per hour.
IT Support Technician

IT Support Technician

Mindlance

Dublin, OH • On-site

$20.25 - $27.75/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

IT Systems Support Specialist

This position is contract to hire and only open to Dublin, OH. This position is on-site, must have living location on resume. Shift is M-F 8:30 AM - 5:00 PM. Primary purpose provide IT systems support to end users on a variety of moderate to complex issues for internal and external customers. Respond to technical support requests submitted via email, and document, track, and monitor issues to ensure timely resolution.

Essential functions and responsibilities:

  • Provide moderate to complex support to colleagues regarding internal proprietary systems (e.g., JURIS, One Team, SIR, TAMS, and Voyager). Issues are typically reported via email.
  • Perform moderate to complex troubleshooting and assist with software development issues as needed.
  • Communicate high-visibility issues to the immediate supervisor.
  • Escalate requests to the appropriate departments as needed.

Additional functions and responsibilities:

  • Perform other duties as assigned.
  • Support the organization's quality program(s).

Qualifications:

  • Education and licensing: Bachelor's degree from an accredited college or university preferred, or five (5) years of Help Desk or technical support experience (or equivalent).
  • Experience and skills: ServiceNow, Microsoft 365 (OneDrive, Teams, Word, Excel), basic networking, A+ certification, experience supporting Dell desktops and laptops.
  • Education & licensing: Bachelor's degree from an accredited college or university preferred.
  • Experience: Five (5) years of Help Desk or technical support service experience or equivalent combination of education and experience required to include 2+ years of experience with proprietary systems (JURIS, One Team, SIR, TAMS and Voyager).
  • Skills & knowledge: Excellent customer service skills, proven understanding and knowledge of quality, good knowledge of service center processes and procedures, PC literate, including Microsoft Office products, analytical and interpretive skills, strong organizational skills, excellent interpersonal skills, good judgment and discretion skills, ability to manage multiple projects and set priorities, ability to work in a team environment, ability to meet or exceed performance competencies, ability to complete required number of monthly quality monitors.

Work environment:

  • When applicable and appropriate, consideration will be given to reasonable accommodations.
  • Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines.
  • Physical: Computer keyboarding, travel as required.
  • Auditory/Visual: Hearing, vision and talking.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time. Background and credit checks must be completed during onboarding. EEO: "Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans."

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About Mindlance

Sourced by ZipRecruiter

Mindlance is a multinational staffing and services firm based in the Greater NYC area. We have 14 offices across the United States, Canada, and India. We match talented people to Fortune 500 and Fortune 1000 companies across industries. We have been in business since 1999 and are recognized by Staffing Industry Analysts (SIA) as one of the fastest-growing U.S. staffing firms. Our rapid growth means more jobs, more projects, and more opportunities for you. Our core philosophy means that you work with an organization that truly values and recognizes you.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Union, NJ, US

Year founded

1999

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