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3Rd Shift It Support Specialist Jobs in Columbus, OH

Gifthealth

IT Support Specialist I

Columbus, OH · On-site

The IT Support Specialist I serves as the first point of contact for technical support, focusing on rapid issue resolution and maintaining user productivity through effective communication and ...

Surge Staffing

IT Support Specialist

Columbus, OH · On-site

Provide first line support for any information technology issues and problems. Help by phone, email and/or using a ticket management system. Track issues to resolution. Update the internal ...

Surge Staffing

IT Support Specialist

Columbus, OH · On-site

$50K/hr

Provide first line support for any information technology issues and problems. Help by phone, email and/or using a ticket management system. Track issues to resolution. Update the internal ...

Amicis Global

IT Support

Columbus, OH · On-site

$24 - $25/hr

Title: IT Customer Support Location: Columbus, OH 43219 Duration: 12+ Months Pay: $24/hr on W2 ... Holidays, Overtime, Shift change, and weekends. • Continuously seek opportunities for self ...

Amicis Global

IT Support

Columbus, OH · On-site

$20 - $22/hr

Title: IT Customer Support Location: Columbus, OH Duration: 6-12 Months Executive Summary: The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel ...

City Barbeque, LLC

IT Support Analyst

Dublin, OH · On-site

$26 - $30/hr

We have the opportunity to bring a new IT Support Analyst onto our team. Great pay and benefits. This person will be working in our Support Center in Dublin as this is not a remote position. Send ...

City BBQ

IT Support Analyst

Dublin, OH

We have the opportunity to bring a new IT Support Analyst onto our team. Great pay and benefits. This person will be working in our Support Center in Dublin as this is not a remote position. Send ...

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3Rd Shift It Support Specialist information

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How much do 3rd shift it support specialist jobs pay per hour?

As of May 28, 2026, the average hourly pay for 3rd shift it support specialist in Columbus, OH is $23.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $27.40 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a 3rd Shift IT Support Specialist, and why are they important?

To thrive as a 3rd Shift IT Support Specialist, you need strong troubleshooting abilities, a solid understanding of computer networks and systems, and typically an associate or bachelor's degree in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications such as CompTIA A+ or Microsoft Certified IT Professional (MCITP) are commonly required. Excellent communication, problem-solving, and the ability to work independently during off-hours are essential soft skills for this role. These skills ensure timely resolution of technical issues, minimize downtime, and maintain critical IT operations during overnight shifts.

What are some unique challenges faced by 3rd Shift IT Support Specialists and how can they prepare for them?

3rd Shift IT Support Specialists often encounter challenges such as troubleshooting issues with limited onsite staff, handling after-hours emergencies, and maintaining effective communication with daytime teams. To succeed, it's important to develop strong documentation skills and be proactive in following up with colleagues during shift handovers. Additionally, staying alert and managing fatigue are key, as night shifts can impact energy levels. Building a routine and leveraging collaboration tools can help ensure smooth operations and effective support during these off-peak hours.

What are 3rd Shift IT Support Specialists?

3rd Shift IT Support Specialists are IT professionals who provide technical support and troubleshooting during overnight hours, typically from late evening to early morning. They monitor systems, resolve user issues, and ensure the smooth operation of IT infrastructure when most daytime staff are unavailable. Their role is crucial for organizations that operate 24/7 or need round-the-clock IT support to minimize downtime and address urgent problems outside regular business hours.

What is the difference between 3Rd Shift It Support Specialist vs Help Desk Technician?

Aspect3Rd Shift It Support SpecialistHelp Desk Technician
CredentialsCompTIA A+, Network+ often preferredCompTIA A+ or similar certifications common
Work EnvironmentNight shift, on-site or remote support during overnight hoursDay shift, on-site or remote support during regular hours
Industry UsageIT support for organizations with 24/7 operationsGeneral IT support across various industries
Search/Comparison IntentFocus on night shift roles, specialized supportGeneral help desk roles, daytime support

The 3Rd Shift It Support Specialist typically works overnight, providing technical support during non-standard hours, often requiring certifications like CompTIA A+. In contrast, Help Desk Technicians usually work during regular business hours, handling similar support tasks. Both roles require technical skills and certifications but differ mainly in shift timing and work environment.

What are the most commonly searched types of It Support Specialist jobs in Columbus, OH? The most popular types of It Support Specialist jobs in Columbus, OH are:
What are popular job titles related to 3Rd Shift It Support Specialist jobs in Columbus, OH? For 3Rd Shift It Support Specialist jobs in Columbus, OH, the most frequently searched job titles are:
What job categories do people searching 3Rd Shift It Support Specialist jobs in Columbus, OH look for? The top searched job categories for 3Rd Shift It Support Specialist jobs in Columbus, OH are:
What cities near Columbus, OH are hiring for 3Rd Shift It Support Specialist jobs? Cities near Columbus, OH with the most 3Rd Shift It Support Specialist job openings:
3Rd Shift It Support Specialist jobs near you
Infographic showing various 3Rd Shift It Support Specialist job openings in Columbus, OH as of May 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 100% In-person job distribution, with an average salary of $49,646 per year, or $23.9 per hour.
IT Support Specialist

IT Support Specialist

SelectTech Services Corporation

Springfield, OH • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description

We are seeking a forward-thinking Information Technology (IT) Support Specialist to lead and optimize our internal technology environment in close partnership with our managed service provider. This role is responsible for ensuring that all systems, infrastructure, and support functions align with our core values of Deploy Faster, Operate with Confidence, and Design with Purpose.
The ideal candidate brings a balance of strategic leadership and hands-on technical expertise, with a strong focus on delivering secure, reliable, and scalable IT solutions. This individual will play a key role in streamlining technology operations, enhancing system performance, and enabling business growth through efficient, well-designed IT practices.
What You'll Do
  • Serve as the primary internal point of contact for all IT matters, coordinating day-to-day needs, escalations, and project work with SelectTech's managed service provider.
  • Drive IT initiatives by optimizing workflows, accelerating technology implementations, and improving system responsiveness across the organization.
  • Support and maintain clear IT policies, configuration standards, disaster recovery procedures, and user-facing training materials.
  • Identify software and applications to solve business specific problems.
  • Deliver and operationalize generative AI / LLM use cases (e.g., enterprise search, summarization, agent workflows, document Q&A) to support business objectives.
  • Design and implement Retrieval-Augmented Generation (RAG) architectures leveraging vector databases to support scalable AI solutions.
  • Lead IT project planning, resource allocation, and vendor coordination to ensure timely and efficient delivery.
  • Oversee onboarding and offboarding processes, ensuring timely and compliance account provisioning in Microsoft 365 GCC High, company networks, and associated systems.
  • Maintain system access controls and conduct periodic audits to ensure users and systems Operate with Confidence through proper security alignment.
  • Assist with the provisioning, configuration, and deployment of laptops, workstations, and associated hardware to ensure employees receive purpose-built tools aligned with their role.
  • Maintain accurate hardware/software inventory to reduce downtime, optimize lifecycle management, and support Design with Purpose technology planning.
  • Develop, document, and optimize troubleshooting procedures that contribute to predictable and reliable IT service delivery.
  • Assist with overseeing the company's LAN/WAN infrastructure, WiFi systems, VPNs, and remote access tools, ensuring consistent performance and secure connectivity across all locations.
  • Assist with the implementation of infrastructure improvements, focusing on reliability, scalability, and long-term stability.
  • Support cabling projects, network documentation, and vendor coordination.
  • Assist with efforts to maintain a secure computing environment through robust cybersecurity practices, ensuring the organization can Operate with Confidence in all digital operations.
  • Assist with CMMC control implementation, system monitoring, vulnerability mitigation, and audit-readiness.
  • Assist with documentation supporting streamlined operations and efficient troubleshooting.
  • Oversee the reliable setup, configuration, and troubleshooting of office peripherals-including printers, scanners, and conference room AV systems-ensuring employees can collaborate and communicate seamlessly.
What You Bring
  • Bachelor's degree in Information Technology, Computer Science, or related field; or equivalent professional experience.
  • 3-7+ years of progressive IT experience, including hands-on technical troubleshooting.
  • Certifications: CompTIA A+, Security+, Azure AB-900, and Microsoft 365 Fundamentals MC-900 are desirable
  • Experience supporting CMMC, NIST 800-171, DFARS, or similar defense-industry cybersecurity frameworks is a plus
  • Hands-on experience supporting Microsoft 365 GCC High environments is a plus.
  • Hands-on experience with at least one major AI platform and orchestration frameworks (Semantic Kernel, LangChain).
  • Experience with LAN/WAN systems, VPNs, firewalls, Wi-Fi architecture, and network security fundamentals is a plus
  • Strong proficiency in Office 365 administration, MFA/2MFA solutions, Windows environments, and endpoint management.
  • Excellent communication, organizational, and project management skills.
  • Strong verbal communication skills with a customer-service mindset and the ability to clearly explain complex technical concepts to non-technical users.
  • Strong written communication skills with the ability to work collaboratively in a team environment.
  • Familiarity with network security principles and best practices.
  • Excellent troubleshooting and problem-solving skills.
  • Must be able to obtain and maintain at least a DoD Secret security clearance.
Why Join SelectTech?
At SelectTech, you'll work alongside a team that values innovation, precision, and purpose. Your expertise will directly contribute to solutions that deploy faster, operate with confidence, and are designed with purpose-helping us drive mission success.
Ready to take the next step in your career? Apply today and join the SelectTech team!

Apply