ZipRecruiter

Log In

1

3Rd Shift Customer Service Representative Jobs in Phoenix, AZ

TransPerfect

Customer Service Representative

Tempe, AZ · Remote

$15.50 - $21.25/hr

The CSR manages calls for a third-party claims administrator. Our customer service representatives are enthusiastic and motivated. We are a team, working together in an organized and structured ...

TransPerfect

Customer Service Representative

Tempe, AZ · Remote

$15.25 - $20.75/hr

The CSR manages calls for a Third-Party Claims Administrator. Our Customer Service Representatives are enthusiastic and motivated. We are a team, working together in an organized and structured ...

TransPerfect

Customer Service Representative

Tempe, AZ · Remote

$15.25 - $20.75/hr

The CSR manages calls for a Third-Party Claims Administrator. Our Customer Service Representatives are enthusiastic and motivated. We are a team, working together in an organized and structured ...

Circle K Stores, Inc.

Customer Service Representative

Mesa, AZ · On-site

$15.75 - $21.50/hr

Southern Ave, Mesa, Arizona 85204 Shift Availability. Days & Evenings Time Type. Part time. Customer Service Representative. We want you to join our team as a Customer Service Representative. If you ...

next page

Showing results 1-20

People also search for

All Jobs3Rd Shift Customer Service Representative Jobs3Rd Shift Customer Service Representative Jobs in Phoenix, AZ

3Rd Shift Customer Service Representative information

See Phoenix, AZ salary details

$9

$18

$26

How much do 3rd shift customer service representative jobs pay per hour?

As of May 28, 2026, the average hourly pay for 3rd shift customer service representative in Phoenix, AZ is $18.66, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $20.77 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a 3rd Shift Customer Service Representative, and why are they important?

To thrive as a 3rd Shift Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic computer applications is typically required. Patience, adaptability, and the ability to work independently during overnight hours are crucial soft skills. These competencies ensure you can efficiently resolve customer issues, maintain service quality, and handle the unique challenges of late-night shifts.

What are some unique challenges faced by 3rd Shift Customer Service Representatives, and how can they prepare for them?

3rd Shift Customer Service Representatives often work overnight hours, which can present challenges such as maintaining alertness during non-traditional hours and handling a different volume or type of customer inquiries compared to daytime shifts. They may also work with a smaller team or have fewer on-site resources available, requiring strong problem-solving skills and independence. To prepare, applicants should focus on building good sleep habits, familiarize themselves with the company’s knowledge base, and practice effective communication to collaborate remotely with teammates and supervisors. Support from management and clear protocols can also help ensure success during these hours.

What is a 3rd Shift Customer Service Representative?

A 3rd Shift Customer Service Representative is a professional who provides customer support and assistance during overnight hours, typically from late evening to early morning. Their responsibilities include answering customer inquiries, resolving issues, processing orders, and ensuring customer satisfaction outside of regular business hours. This role is crucial for companies that offer 24/7 customer support, such as call centers, retail businesses, and online services.
What are the most commonly searched types of Customer Service Representative jobs in Phoenix, AZ? The most popular types of Customer Service Representative jobs in Phoenix, AZ are:
What are popular job titles related to 3Rd Shift Customer Service Representative jobs in Phoenix, AZ? For 3Rd Shift Customer Service Representative jobs in Phoenix, AZ, the most frequently searched job titles are:
What job categories do people searching 3Rd Shift Customer Service Representative jobs in Phoenix, AZ look for? The top searched job categories for 3Rd Shift Customer Service Representative jobs in Phoenix, AZ are:
What cities near Phoenix, AZ are hiring for 3Rd Shift Customer Service Representative jobs? Cities near Phoenix, AZ with the most 3Rd Shift Customer Service Representative job openings:
3Rd Shift Customer Service Representative jobs near you
Infographic showing various 3Rd Shift Customer Service Representative job openings in Phoenix, AZ as of May 2026, with employment types broken down into 55% Full Time, 33% Part Time, 10% Contract, and 2% Nights. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $38,820 per year, or $18.7 per hour.

CUSTOMER SERVICE REPRESENTATIVE - FT

Cutter Holding Co

Phoenix, AZ • On-site

$20/hr

Full-time

Posted 6 days ago

Job description

Description:

We are currently hiring for 3rd Shift.


Summary

Cutter Aviation is currently searching for energetic and knowledgeable customer service professionals. The Customer Service Representative (CSR) will function as the primary face of Cutter Aviation and must be an exceptional relationship builder with the drive to provide world-class customer service. The CSR is effectively the Company’s store-front at the facility. He/she is the internal representative of our company, to our aircraft owners, operators, business partners, and to the business aviation community.

Key Duties

Actively uses the following to meet customer needs:

  • Catering to customers; confer with customers by telephone or in person in order to provide information about products and services.
  • Reservation process; keep records of customer interactions and transactions. Record details of inquiries.
  • Determine charges for services requested, collect payments, or arrange for billing.
  • Acknowledge customer dissatisfaction and resolve complaints.
  • Refer unresolved customer grievances to designated departments.
  • Complete contract forms, prepare change of address records, and issue service discontinuance orders, using computers.
  • Check and verify correct orders i.e. fuel and catering, are placed & dispatched to Line Service Technicians. Solicit sale of new or additional services or products.
  • Ensure proper FAA and TSA rules and regulations are followed. Perform airfield management activities, which may include escorting passengers and or crew member’s airfield via different traveling modes i.e. walking or driving of company vehicle.
  • Driving of passengers and or crew members on and off airfield to designation i.e. hotel, main airport, aircraft etc.
  • Monitor the arrival, parking, refueling, loading, and departure of all aircraft.
  • Maintain air-to-ground and point-to-point radio contact with aircraft. Direct activities related to dispatching, routing, and tracking transportation vehicles such as aircraft.
  • Other duties and responsibilities as assigned.
Requirements:

Requirements and Skills

  • 1-3 years of Customer Service Experience.
  • Must have computer skills. Ability to use radio communication, phonetic alphabet and military time.
  • Strong interpersonal and communication skills.
  • Excellent Organizational and Customer Service skills with a sincere desire to assist customers.
  • Have professional appearance and mannerisms.
  • Must be able to multitask.

What to Expect:

  • Applicants selected for employment will be required to pass a pre-employment drug screening, MVD and background check.