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3Pl Operations Manager Jobs in Ohio (NOW HIRING)

CSafe Global

Operations Coordinator

Monroe, OH · On-site

Reporting & Performance Management * Maintain daily production, logistics, and inventory tracking for assigned 3PLs. * Prepare operational performance reports and quarterly 3PL evaluations.

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All Jobs3Pl Operations Jobs3Pl Operations Manager Jobs3Pl Operations Manager Jobs in Ohio

3Pl Operations Manager information

See Ohio salary details

$29.5K

$60.3K

$112.7K

How much do 3pl operations manager jobs pay per year?

As of Jul 17, 2026, the average yearly pay for 3pl operations manager in Ohio is $60,328.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $73,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a 3PL Operations Manager, and why are they important?

To thrive as a 3PL Operations Manager, you need expertise in supply chain management, logistics coordination, and warehouse operations, usually supported by a degree in logistics or business and relevant industry experience. Familiarity with warehouse management systems (WMS), transportation management systems (TMS), and certifications like APICS or Six Sigma are highly beneficial. Strong leadership, problem-solving, and effective communication skills help drive team performance and client satisfaction. These abilities are vital for ensuring efficient logistics operations, cost control, and high service levels in a dynamic third-party logistics environment.

What does a 3PL Operations Manager do?

A 3PL (Third-Party Logistics) Operations Manager oversees the logistics and supply chain activities managed by third-party providers. Their responsibilities include managing warehouse operations, coordinating transportation, ensuring timely delivery, optimizing inventory, and maintaining high service levels for clients. They also monitor performance metrics, implement process improvements, and ensure compliance with safety and regulatory standards. Effective communication and problem-solving skills are essential for collaborating with clients, vendors, and internal teams.

What are some typical challenges a 3PL Operations Manager faces when coordinating logistics across multiple clients?

A 3PL Operations Manager often manages logistics for several clients with varying needs, which can present challenges such as balancing competing priorities, managing fluctuating inventory levels, and ensuring on-time delivery despite supply chain disruptions. Additionally, maintaining clear communication between warehouse staff, transportation partners, and clients is crucial to prevent errors and delays. The ability to quickly adapt and implement process improvements is essential to meet client expectations and optimize operational efficiency.
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3Pl Operations Manager jobs near you
Operations Manager - 2nd Shift

Operations Manager - 2nd Shift

EASE Logistics

Dublin, OH • On-site

Full-time

Posted 21 days ago

Job description

JOB SUMMARY:The Operations Manager is responsible for overseeing the 2nd shift support team by ensuring that all loads are being tracked, booked efficiently, and guaranteeing precision and punctuality. The Operations Manager is the main line of communication to our customers and provides the highest level of customer service. The role of the Operations Manager is critical to the success of our customers. In this role you will oversee the tracking of customer's freight and communication between customers and the support team throughout the entire transit.
ESSENTIAL DUTIES:
  • Work with the Director of Operations to create and maintain KPIs for support teams.
  • Follow and execute all aspects of the EASE Customer Journey.
  • Develop lasting relationships by providing superior customer service.
  • Mentor and build trusting relationships with Support Team to help develop growth through education and industry knowledge.
  • Independently delegate team responsibilities and capacities based on demand.
  • Work with carriers to quickly recover any service failures to ensure customer satisfaction and escalate when necessary.
  • Advise Account Managers and Customers of any service failures, issues, or new developments during the entirety of the shift.
  • Accurately update and operate customer portals to provide transparency.
  • Build relationships with carriers to understand needs and secure the utilization of carrier assets.
  • Analyze and negotiate rates with carriers based on current market prices.
  • React with a sense of urgency to solve problems and look for ways to improve operational inefficiencies.
  • Answer inbound calls and make outbound calls to book loads.
  • Ensure operations are reviewed by the appropriate party before assigning or leaving for the day.
  • Execute EASE Logistics process and standard operating procedures
  • Use relationships to help establish a broader carrier capacity.
  • Work as a team to book and track freight.
  • Proactively manage workday (tasks) by answering phone calls and assisting with consistent communication with carriers/customers.
  • Allocate resources to ensure all tasks are completed accurately and on time.

Leadership and Supervisory Responsibilities
  • Mentor and build trusting relationships with new team members so to deepen their EASE Logistics and industry knowledge.
  • Direct operations personnel to the proper channels for scheduling-related concerns.
  • Oversee the entire support shift on 2nd shift.

QUALIFICATIONS
Education
  • High School Diploma or GED required.
  • An associate degree with a concentration in business, or management is preferred.
  • A bachelor's degree with a concentration in business, or management is preferred.
  • Additional related training and certifications will be weighted on a case-by-case basis.

Experience
  • 2-3 years of related experience in supply chain/3PL/leadership are highly are preferred with a bachelor's degree
  • 3-5 years of related experience in supply chain/3PL/leadership are highly preferred with an associate degree
  • In lieu of a degree, a minimum of 6+ years of related experience in supply chain/3PL/leadership are highly is preferred.

Knowledge, Skills, & Abilities
  • Energetic, relentless, and thriving on hunting for opportunities.
  • Sales, customer service, and/or negotiation-related talents.
  • Leadership skills.
  • Good communication for internal and external partners.
  • Excellent phone presence.
  • Constructive problem solver.
  • Flexible in work hours and adaptable to changing workload.
  • Proficient in Outlook and Teams, Excel, and Word.
  • Experience in the transportation industry is an asset, otherwise must be willing to learn a lot very fast.
  • Ability to remain calm under sometimes stressful situations.
  • Ability to adapt quickly to different situations and multitask.

Apply