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3Pl Customer Service Jobs in Rialto, CA (NOW HIRING)

Commitment | Customer Service | Execution | Integrity | Leadership | Teamwork | Fun With more than 2,000 dedicated team members worldwide, we believe that our employees are the heart of our success.

Commitment | Customer Service | Execution | Integrity | Leadership | Teamwork | Fun With more than 2,000 dedicated team members worldwide, we believe that our employees are the heart of our success.

Commitment | Customer Service | Execution | Integrity | Leadership | Teamwork | Fun With more than 2,000 dedicated team members worldwide, we believe that our employees are the heart of our success.

... 3PL) and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system costs, transforming business processes, improving service and ...

... 3PL business strongly preferred. What You'll Do * Develop and implement sales strategies that align ... Manage key accounts, ensuring the delivery of excellent customer service and building long-term ...

Sales Manager

Fontana, CA · On-site

$75K - $110K/yr

... 3PL business strongly preferred. What You'll Do * Develop and implement sales strategies that align ... Manage key accounts, ensuring the delivery of excellent customer service and building long-term ...

Shared Services Analyst

Perris, CA · On-site

$73K - $83K/yr

... 3PL) and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system costs, transforming business processes, improving service and ...

Showing results 21-40

3Pl Customer Service information

See Rialto, CA salary details

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How much do 3pl customer service jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for 3pl customer service in Rialto, CA is $18.85, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $20.96 per hour, depending on experience, location, and employer.

What is a 3PL customer service representative?

A 3PL (Third-Party Logistics) Customer Service Representative is a professional who acts as the main point of contact between clients and a logistics company that manages warehousing, shipping, and distribution services on behalf of other businesses. Their primary duties include addressing client inquiries, resolving shipment issues, tracking orders, and ensuring customer satisfaction throughout the supply chain process. They play a crucial role in coordinating with internal teams and external partners to provide efficient logistics solutions and maintain strong client relationships.

What are the key skills and qualifications needed to thrive as a 3PL customer service representative?

To thrive as a 3PL Customer Service Representative, you need strong knowledge of logistics processes, order management, and supply chain fundamentals, usually supported by experience in third-party logistics or a related field. Familiarity with warehouse management systems (WMS), transportation management systems (TMS), and proficiency in Excel or other data tools is often required. Excellent communication, problem-solving abilities, and attention to detail help you stand out when handling client inquiries and resolving issues. These skills ensure smooth operations, satisfied clients, and effective coordination across logistics partners.

What are some of the main challenges faced by 3PL customer service representatives and how can they be managed?

3PL Customer Service representatives often face the challenge of balancing the needs and expectations of both clients and carriers while managing logistics disruptions such as delays, inventory discrepancies, or shipping errors. Effective communication and proactive problem-solving are essential for quickly addressing issues and maintaining high service levels. Building strong relationships with both internal teams and external partners can help anticipate potential problems and streamline resolutions, making attention to detail and adaptability key assets in this role.

What is the difference between 3PL Customer Service vs Warehouse Associate?

Aspect3PL Customer ServiceWarehouse Associate
Primary RoleHandling customer inquiries, order tracking, and service issuesPicking, packing, and shipping products within a warehouse
Required SkillsCommunication, problem-solving, basic computer skillsPhysical stamina, organization, attention to detail
Work EnvironmentOffice setting, call centers, or logistics officesWarehouse floor, physical and fast-paced
CertificationsCustomer service or logistics certifications optionalNone typically required, safety training may be provided

While both roles are integral to logistics operations, 3PL Customer Service focuses on client communication and order management, whereas Warehouse Associates handle the physical movement of goods. Understanding these differences helps job seekers identify the right career path within the logistics industry.

What are popular job titles related to 3Pl Customer Service jobs in Rialto, CA?

For 3Pl Customer Service jobs in Rialto, CA, the most frequently searched job titles are:

What cities near Rialto, CA are hiring for 3Pl Customer Service jobs?

Cities near Rialto, CA with the most 3Pl Customer Service job openings:

Infographic showing various 3Pl Customer Service job openings in Rialto, CA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,206 per year, or $18.8 per hour.

Client Success / Account Manager (3PL)

American Exchange Group

Perris, CA

$25 - $30/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 14 days ago


Job description

About Us

American Exchange Groupis an industry leader in fashion accessory products and brand management. By facilitating distribution to major retailers internationally for their globally recognized brands, custom private label brands, and exclusive licensed brands-including footwear, tech wearables, watches, jewelry, handbags, fashion accessories, home, and beauty-American Exchange Group raises the bar by disrupting the status quo with value and quality, while staying at the forefront of trends.


Visit our websites atwww.axnygroup.comand www.shiplogiq.com


Job Title: Client Success / Account Manager

Division:AELogistix/Shiplogiq

Location:375 E Markham St, Perris, CA 92571 (onsite 5 days)

Reports to: Director of Operations

Job Type:Full-Time


Client Success / Account Manager (3PL)

Department: Client Services
Reports To: Director of Operations / General Manager

Job Summary

The Client Success / Account Manager serves as the primary point of contact for ShipLogiQ's 3PL clients. This role ensures smooth onboarding, ongoing operational success, SLA compliance, and long-term client satisfaction.

Key Responsibilities

  • Serve as the main liaison between clients and warehouse operations
  • Manage new client onboarding and implementation
  • Monitor SLAs and operational KPIs
  • Provide regular reporting on inventory, fulfillment, and performance
  • Handle client escalations and issue resolution
  • Coordinate internally with warehouse managers to meet client needs
  • Identify upsell opportunities for additional services (VAS, freight, storage)
  • Conduct regular client check-ins and business reviews

Qualifications

  • 3+ years experience in 3PL, logistics, or supply chain account management
  • Strong communication and relationship management skills
  • Understanding of warehouse operations and fulfillment workflows
  • Experience working with WMS and reporting tools
  • Highly organized and customer-focused

Why AELogistix?
Join a collaborative, fast-growing logistics company where technology and teamwork drive results. You'll have the opportunity to shape how our systems evolve and directly impact warehouse performance across the network.


What We Offer

  • Comprehensive Health & Wellness Benefits, including medical, dental, vision, and supplemental insurance
  • 401(k) Retirement Savings Plan with company match
  • Health Savings Account (HSA)
  • Flexible Spending Account (FSA)


Salary:The anticipated base salary is$25-$30/hour.Actual compensation will be determined based on a variety of factors including, but not limited to, experience, skills, education, internal equity, and location.


This position description is not intended to be and should not be construed as an all-inclusive list of responsibilities, skills or working conditions associated with this position. While this description is intended to accurately reflect the position's activities and requirements, management reserves the right to modify, add or remove duties as necessary. The compensation package is dependent on a number of factors, including, for example, experience, education, market data, and business needs.