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3Pl Customer Service Jobs in Oregon (NOW HIRING)

Ccfs

3PL National Account Manager

OR · On-site +1

$250K/yr

Job Title: 3PL National Account Manager Department: Business Development Job Status: Exempt ... We use the latest technology to provide quality service and on-time delivery to our customers. CCFS ...

Exol

Start-Up Operations Manager, B2B Launch

OR · On-site +1

... service model. What we need Exolis seeking a high-judgment leader to serve as the Start-Up ... Werequirea leader with deep B2B 3PL experience who can manage large-scale teams while project ...

Exol

Start-Up Operations Manager, Cross Dock Launch

OR · On-site +1

What we do Exol* is pioneering warehousing-as-a-service, offering outsourced warehousingoperations ... Minimum 8 years of experience in 3PL warehouse or distribution center operations, specifically in ...

Exol

System Analyst, Manhattan Active WMS

OR · On-site +1

... 3PL fulfillment network. What we do Exol* is pioneering warehousing-as-a-service, offering ... Perform master data setup (customer, facility, inventory, locations) and manage environment ...

Exol

System Analyst, TMS (MATM)

OR · On-site +1

... 3PL). What we do Exol* is pioneering warehousing-as-a-service, offering outsourced ... Manage master data setup (customers, carriers, locations, rates) and validate against business ...

Universal Logistics Holdings, Inc.

Analyst

Portland, OR · On-site

... provider (3PL) that offers a broad scope of services throughout the entire supply chain. LINC ... Analysis of customer reported defects on inventory * Monitoring daily productivity, SOP compliance ...

Universal Logistics Holdings, Inc.

SR Analyst

Portland, OR · On-site

$93K - $123K/yr

... provider (3PL) that offers a broad scope of services throughout the entire supply chain. LINC ... Analysis of customer reported defects on inventory * Monitoring daily productivity, SOP compliance ...

Universal Logistics Holdings, Inc.

SR Analyst

Portland, OR · On-site

$93K - $123K/yr

... provider (3PL) that offers a broad scope of services throughout the entire supply chain. LINC ... Analysis of customer reported defects on inventory * Monitoring daily productivity, SOP compliance ...

ASM

(Senior) Specialist, Logistics

Hillsboro, OR · On-site

Lead logistics service operational performance review, scorecards, improvement plans and resolve ... customer satisfaction or fulfillment KPIs through process improvements * Experience managing 3PL ...

syncreon

Logistics Coordinator

Prineville, OR · On-site

$19.75 - $26.25/hr

Interested in joining a dynamic and growing 3PL as a L2 - Logistics Coordinator where lots of ... Customer service background in logistics or planning with ability to build a relationship with the ...

NAL Syncreon

Logistics Coordinator

Prineville, OR · On-site

$19.75 - $26.25/hr

Interested in joining a dynamic and growing 3PL as a L2 - Logistics Coordinator where lots of ... Customer service background in logistics or planning with ability to build a relationship with the ...

DP World

Logistics Coordinator

Prineville, OR

$19.75 - $26.25/hr

Interested in joining a dynamic and growing 3PL as a L2 - Logistics Coordinator where lots of ... Customer service background in logistics or planning with ability to build a relationship with the ...

Exol

Start-Up Operations Manager, DTC Launch

OR · On-site +1

What we do Exol* is pioneering warehousing-as-a-service, offering outsourced warehousingoperations ... Minimum 8 years of experience in 3PL warehouse or distribution center operations, specifically in ...

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All Jobs3Pl Customer Service Jobs3Pl Customer Service Jobs in Oregon

3Pl Customer Service information

See Oregon salary details

$10

$19

$28

How much do 3pl customer service jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for 3pl customer service in Oregon is $19.87, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $22.12 per hour, depending on experience, location, and employer.

What is a 3PL customer service representative?

A 3PL (Third-Party Logistics) Customer Service Representative is a professional who acts as the main point of contact between clients and a logistics company that manages warehousing, shipping, and distribution services on behalf of other businesses. Their primary duties include addressing client inquiries, resolving shipment issues, tracking orders, and ensuring customer satisfaction throughout the supply chain process. They play a crucial role in coordinating with internal teams and external partners to provide efficient logistics solutions and maintain strong client relationships.

What are the key skills and qualifications needed to thrive as a 3PL customer service representative?

To thrive as a 3PL Customer Service Representative, you need strong knowledge of logistics processes, order management, and supply chain fundamentals, usually supported by experience in third-party logistics or a related field. Familiarity with warehouse management systems (WMS), transportation management systems (TMS), and proficiency in Excel or other data tools is often required. Excellent communication, problem-solving abilities, and attention to detail help you stand out when handling client inquiries and resolving issues. These skills ensure smooth operations, satisfied clients, and effective coordination across logistics partners.

What are some of the main challenges faced by 3PL customer service representatives and how can they be managed?

3PL Customer Service representatives often face the challenge of balancing the needs and expectations of both clients and carriers while managing logistics disruptions such as delays, inventory discrepancies, or shipping errors. Effective communication and proactive problem-solving are essential for quickly addressing issues and maintaining high service levels. Building strong relationships with both internal teams and external partners can help anticipate potential problems and streamline resolutions, making attention to detail and adaptability key assets in this role.

What is the difference between 3PL Customer Service vs Warehouse Associate?

Aspect3PL Customer ServiceWarehouse Associate
Primary RoleHandling customer inquiries, order tracking, and service issuesPicking, packing, and shipping products within a warehouse
Required SkillsCommunication, problem-solving, basic computer skillsPhysical stamina, organization, attention to detail
Work EnvironmentOffice setting, call centers, or logistics officesWarehouse floor, physical and fast-paced
CertificationsCustomer service or logistics certifications optionalNone typically required, safety training may be provided

While both roles are integral to logistics operations, 3PL Customer Service focuses on client communication and order management, whereas Warehouse Associates handle the physical movement of goods. Understanding these differences helps job seekers identify the right career path within the logistics industry.

What are popular job titles related to 3Pl Customer Service jobs in Oregon?

For 3Pl Customer Service jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching 3Pl Customer Service jobs in Oregon look for?

The top searched job categories for 3Pl Customer Service jobs in Oregon are:

What cities in Oregon are hiring for 3Pl Customer Service jobs?

Cities in Oregon with the most 3Pl Customer Service job openings:

3Pl Customer Service jobs near you

3PL National Account Manager

OR • On-site, Remote

Ccfs
See more jobs at Ccfsexternal

$250K/yr

Full-time

Posted 11 days ago

Job description

Job Title:

3PL National Account Manager

Department:

Business Development

Job Status:

Exempt

Compensation:

Direct Reports:

Yes

COMPANY OVERVIEW

CrossCountry Freight Solutions (CCFS) is an exceptional company with a mission to achieve universal prosperity with our Customers, Company, Team Members, & Communities. We use the latest technology to provide quality service and on-time delivery to our customers. CCFS provides direct service throughout the Western and Central United States. We look forward to having you Hitch on and Prosper with us!

SALARY RANGE:$105,000-$125,000 (Depending on skills and knowledge)

LOCATION:MUST reside in one of the following states: CA, AZ, NV, UT, CO, TX, MO, KS, WA, or OR

REPORTS TO:Director of Business Development

DIRECT REPORTS:No

JOB SUMMARY

We're looking for a high-performing National Account Manager to drive our strategic growth by managing key national accounts, achieving ambitious sales and gross margin goals, and identifying new business opportunities. This role plays a crucial part in helping us meet acquisition and revenue targets while maintaining our competitive edge and fostering innovation. This position will be working with 3PL accounts primarily.

ESSENTIAL JOB DUTIES

Principal Responsibilities -75%

  • Cold call outreach and customer prospecting/follow up through phone, email, messagingservices on a daily basis.
  • Preparesreportsofbusiness transactions, rate requests, salesleadsetc. - 10%
  • Doingpresentationswhichinvolvesresearch and detailed work to emphasize features and related benefits. -25%
  • Travels(up to12 daysa month)throughout assigned territories within Canada and the Western United States and calls on high volume, high revenue accounts ($250,000 per year in gross revenues and greater), as assigned, tomaintainand increase business, keep them informed of new services and changes within the company. - 25%
  • Negotiate major contracts which involve detailed work and research. Put together tender packages including rate proposals, company related information, or equipment and financials. -25%
  • Keep up to date on any changes happening with our customers and the competition.
  • Suggest to companies how they can improve the shippingie. Packaging improvements to reduce claims.
  • Recommend innovative solutions and changes that will reduce costs, save time, improve revenues, make the company more efficient, etc.
  • Responsible for approximately $10-15 million gross revenue per year (approximately 100-150 accounts)Added in main responsibilities

Customer Relations and Business Development -25%

  • Respond to all customer concerns, complaints and requests. - 15%
  • Ensuring the right information is gathered from the customer regarding density, packaging, volumes, etc. - 10%
  • This position must keep up to date on any changes happening with our customers and the competition in order to maintain and increase business, keep them informed of new services and changes within the company.

MINIMUM REQUIREMENTS

  • 5+ years of experience in sales or relevant industry experience
  • 3PL experience strongly preferred
  • Self-motivated and results driven
  • Must possess excellent interpersonal, organizational, communication (written and verbal), analytical, problem solving and decision-making skills.
  • High level of cognitive and emotional intelligence.
  • Strong negotiation skills
  • Ability to gain a strong understanding and working knowledge of the following areas:
  • CCFS markets, contracts, pricing publications, and competitors.
  • CCFS infrastructure and operating characteristics.
  • CCFS information and reporting systems.
  • Interline partner systems, capabilities and procedures.
  • Transportation industry behavior, including CCFS pricing mechanisms and costing systems

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