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311 Operator Jobs in Washington (NOW HIRING)

Tharos Training Center

Range Operator

Upper Marlboro, MD · On-site

$19/hr

Range Operator Range Operator - Full Time Pay Rate - $19 hourly Monitors the daily range schedule. Ensures ranges are entered Hot and Cold utilizing the Brains Computer Software. Communicates Range ...

MasTec Inc

UGE Operator

Manassas Park, VA · On-site

$16.50 - $21.75/hr

Job Summary The UGE Operator is responsible for operating the machines required to install the underground conduit, cables, transformers, pull boxes, transformer pads, and switchgear colors for ...

MasTec Inc

UGE Operator

Manassas Park, VA

$16.50 - $21.75/hr

Job Summary The UGE Operator is responsible for operating the machines required to install the underground conduit, cables, transformers, pull boxes, transformer pads, and switchgear colors for ...

MasTec Inc

UGE Operator

Manassas Park, VA · On-site

$16.50 - $21.75/hr

Job Summary The UGE Operator is responsible for operating the machines required to install the underground conduit, cables, transformers, pull boxes, transformer pads, and switchgear colors for ...

MasTec Inc

UGE Operator

Manassas Park, VA

$16.50 - $21.75/hr

Job Summary The UGE Operator is responsible for operating the machines required to install the underground conduit, cables, transformers, pull boxes, transformer pads, and switchgear colors for ...

MasTec Inc

UGE Operator

Manassas Park, VA

$16.50 - $21.75/hr

Job Summary The UGE Operator is responsible for operating the machines required to install the underground conduit, cables, transformers, pull boxes, transformer pads, and switchgear colors for ...

MasTec Inc

UGE Operator

Manassas Park, VA

$16.50 - $21.75/hr

Job Summary The UGE Operator is responsible for operating the machines required to install the underground conduit, cables, transformers, pull boxes, transformer pads, and switchgear colors for ...

MasTec Inc

UGE Operator

Manassas Park, VA

$16.50 - $21.75/hr

Job Summary The UGE Operator is responsible for operating the machines required to install the underground conduit, cables, transformers, pull boxes, transformer pads, and switchgear colors for ...

MasTec Inc

UGE Operator

Manassas Park, VA · On-site

$16.50 - $21.75/hr

Job Summary The UGE Operator is responsible for operating the machines required to install the underground conduit, cables, transformers, pull boxes, transformer pads, and switchgear colors for ...

MasTec Inc

UGE Operator

Manassas Park, VA · On-site

$16.50 - $21.75/hr

Job Summary The UGE Operator is responsible for operating the machines required to install the underground conduit, cables, transformers, pull boxes, transformer pads, and switchgear colors for ...

MasTec Inc

UGE Operator

Manassas Park, VA · On-site

$16.50 - $21.75/hr

Job Summary The UGE Operator is responsible for operating the machines required to install the underground conduit, cables, transformers, pull boxes, transformer pads, and switchgear colors for ...

MJMorgan Group

Forklift Operator

Jessup, MD · On-site

$17 - $19/hr

The Forklift Operator is responsible for operating industrial forklifts to load, unload, move, and stack materials in a warehouse, distribution center, or manufacturing environment. Key ...

MJ Morgan Group

Forklift Operator

Jessup, MD · On-site

$17 - $19/hr

The Forklift Operator is responsible for operating industrial forklifts to load, unload, move, and stack materials in a warehouse, distribution center, or manufacturing environment. Key ...

MJ Morgan Group

Forklift Operator

Jessup, MD

$17 - $19/hr

The Forklift Operator is responsible for operating industrial forklifts to load, unload, move, and stack materials in a warehouse, distribution center, or manufacturing environment. Key ...

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Showing results 21-40

All Jobs311 Operator Jobs311 Operator Jobs in Washington

311 Operator information

See Washington salary details

$12

$22

$33

How much do 311 operator jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for 311 operator in Washington is $22.73, according to ZipRecruiter salary data. Most workers in this role earn between $19.04 and $25.05 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to be a 311 operator?

To excel as a 311 Operator, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with call center software, municipal information databases, and CRM systems is often required. Excellent communication, patience, and problem-solving abilities help operators manage diverse public inquiries efficiently. These competencies are vital for delivering accurate information, providing quality assistance to the public, and maintaining smooth city service operations.

What does a 311 operator do?

A 311 Operator typically spends their day answering incoming calls or digital requests from residents seeking information about city services, reporting non-emergency issues, or requesting assistance. Operators document service requests, provide clear instructions, and may coordinate with various municipal departments to ensure issues are addressed promptly. Teamwork is common, as operators often collaborate with supervisors and field personnel to resolve complex cases. While the role is fast-paced and at times challenging, it offers the satisfaction of directly helping community members and keeping city operations running smoothly.

What is a 311 operator?

A 311 Operator handles non-emergency calls from the public, providing information and assistance on city services, programs, and concerns. They answer questions, process service requests, and direct callers to the appropriate departments. Operators must have strong communication skills, knowledge of local government services, and the ability to handle high call volumes efficiently.

Is 311 a remote job?

A 311 Operator typically works in a call center environment, handling calls and providing information to the public. Most positions require on-site work, though some agencies may offer limited remote options depending on the organization and role requirements.

Is working for a 311 operator a good job?

A 311 operator is responsible for handling public inquiries and service requests, often working in a call center environment with standard office hours. The job typically requires good communication skills, patience, and the ability to use computer systems and databases. It can offer stable employment and benefits, but job satisfaction depends on individual preferences and work environment.
What are the most commonly searched types of 311 Operator jobs in Washington? The most popular types of 311 Operator jobs in Washington are:
What are popular job titles related to 311 Operator jobs in Washington? For 311 Operator jobs in Washington, the most frequently searched job titles are:
What job categories do people searching 311 Operator jobs in Washington look for? The top searched job categories for 311 Operator jobs in Washington are:
What cities in Washington are hiring for 311 Operator jobs? Cities in Washington with the most 311 Operator job openings:
311 Operator jobs near you
Infographic showing various 311 Operator job openings in Washington as of August 2026, with employment types broken down into 46% Full Time, 50% Part Time, 3% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $47,272 per year, or $22.7 per hour.

Range Operator

Tharos Training Center

Upper Marlboro, MD • On-site

$19/hr

Full-time

Posted 21 days ago

Job description

Range Operator

Range Operator - Full Time

Pay Rate - $19 hourly

Monitors the daily range schedule. Ensures ranges are entered Hot and Cold utilizing the Brains Computer Software. Communicates Range Hot and Cold status with Range Master via hand-held radios. Assists with the preparation of Daily Range Control Brief as directed by Range Master. Conducts Range Check-in and Check-out tasks in accordance with Range Control Standard Operating Procedures (SOP).

ESSENTIAL FUNCTIONS

· Coordinates daily range usage

· Ensures Daily Range Control Brief is accurate and submitted in a timely manner.

· Ensures ranges are checked out/in in accordance with Range Control SOP’s

· Reports range deficiencies to Range Master

· Reports Range conflicts to Tharos Scheduling for resolution

· Other duties as assigned

WORK ENVIRONMENT

This position will be primarily based at the Upper Marlboro, MD location.

This position works with supervision from the Compliance and Facility Manager.

This position is expected to work up to forty (40) per week.

The function of this position requires responsive and friendly customer service skills accompanied with professionalism and patience.

Exposure to noise levels in excess of 85 decibels for more than 4 to 6 hours per day can be expected at the ranges. Trainers are to use protective ear and eye wear that minimizes exposure to any damage to hearing or sight.

Must be proficient in the English language.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

1. To stand and sit for several hours.

2. May have to lift up to twenty (20) pounds and carry over some distance. Carts and dollies will be provided.

POSITION TYPE/EXPECTED HOURS OF WORK

This is a Full-Time position providing support to clients in other time zone. This position is expected to be available from at least 8 am EST to 5 pm EST for client service (Times may vary). The position does provide for flexibility in scheduling other hours as workloads demand.

The position may require availability on nights, weekends and holidays for projects.

Travel

Travel will be less than 10%.

REQUIRED EDUCATION, EXPERIENCE AND SKILLS

· U.S. Citizenship required, and candidates must be at least 21 years of age

· Experience as a Range Safety Officer preferred, or equivalent combination of training and related experience in U.S. Military or Law Enforcement required

· Proficiency with MS Office required

· Effective oral and written communication skills with all levels of the organization

· Strong organizational skills with the ability to manage time and multiple priorities to completion

· Problem solving skills with an analytical thought process

· Ability to adapt to a rapidly changing environment

WORK AUTHORIZATION/SECURITY CLEARANCE

Possess or be able to obtain