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311 Operator Jobs in Texas (NOW HIRING)

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311 Operator information

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$10

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How much do 311 operator jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for 311 operator in Texas is $18.69, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $20.62 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to be a 311 operator?

To excel as a 311 Operator, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with call center software, municipal information databases, and CRM systems is often required. Excellent communication, patience, and problem-solving abilities help operators manage diverse public inquiries efficiently. These competencies are vital for delivering accurate information, providing quality assistance to the public, and maintaining smooth city service operations.

What does a 311 operator do?

A 311 Operator typically spends their day answering incoming calls or digital requests from residents seeking information about city services, reporting non-emergency issues, or requesting assistance. Operators document service requests, provide clear instructions, and may coordinate with various municipal departments to ensure issues are addressed promptly. Teamwork is common, as operators often collaborate with supervisors and field personnel to resolve complex cases. While the role is fast-paced and at times challenging, it offers the satisfaction of directly helping community members and keeping city operations running smoothly.

What is a 311 operator?

A 311 Operator handles non-emergency calls from the public, providing information and assistance on city services, programs, and concerns. They answer questions, process service requests, and direct callers to the appropriate departments. Operators must have strong communication skills, knowledge of local government services, and the ability to handle high call volumes efficiently.

Is 311 a remote job?

A 311 Operator typically works in a call center environment, handling calls and providing information to the public. Most positions require on-site work, though some agencies may offer limited remote options depending on the organization and role requirements.

Is working for a 311 operator a good job?

A 311 operator is responsible for handling public inquiries and service requests, often working in a call center environment with standard office hours. The job typically requires good communication skills, patience, and the ability to use computer systems and databases. It can offer stable employment and benefits, but job satisfaction depends on individual preferences and work environment.
What are the most commonly searched types of 311 Operator jobs in Texas? The most popular types of 311 Operator jobs in Texas are:
What are popular job titles related to 311 Operator jobs in Texas? For 311 Operator jobs in Texas, the most frequently searched job titles are:
What job categories do people searching 311 Operator jobs in Texas look for? The top searched job categories for 311 Operator jobs in Texas are:
What cities in Texas are hiring for 311 Operator jobs? Cities in Texas with the most 311 Operator job openings:
311 Operator jobs near you
Infographic showing various 311 Operator job openings in Texas as of August 2026, with employment types broken down into 47% Full Time, 50% Part Time, 2% Contract, and 1% Nights. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $38,885 per year, or $18.7 per hour.

Owner Operator Driver

Sunburst Truck Lines

Needville, TX

$5.0K/wk

Full-time

Re-posted 9 days ago

Job description

Sunburst Truck Lines is Hiring Owner Operators and Company Drivers
Advantages:
  • Average up to $5,000 weekly
  • $2,500 Sign On Bonus for Owner Operators
  • Home daily with extended days available
  • Dedicated Customer Freight
  • 1 Day Orientation
  • 75% Drop and Hook
  • 75% of Linehaul
  • 100% FSC
  • Fuel Discounts
  • Easy BOL scanning from phone
  • $1,500 Referral bonus
  • Safety Bonus
Requirements:
  • Applicant must be at least 23 years old
  • Applicant must have a minimum of 2 years of verifiable tractor-trailer experience
  • Applicant must possess a TWIC card
  • Applicant must have less than two preventable accidents in the last three years, regardless of payment
  • Applicant must have less than two moving violations in the last three years
About Sunburst Truck Lines Inc
Sunburst Truck Lines fosters a driver-friendly culture focused on building career-long relationships with the best drivers in the business. As a result, our customers can expect the highest standards for safety, reliability, and professionalism from a Sunburst driver. Our brand of driver-friendly culture promotes a strong emphasis on family and personal safety. In addition, Sunburst strives to connect quality drivers with responsible contractors who understand the benefits of ownership and the advantages of partnership.

Call Us Today

(877) 311-5965

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