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311 Dispatcher Jobs in Riverside, CA (NOW HIRING)

Join Service Champions as a Dispatcher for the Plumbing department and play a crucial role in ensuring our customers' homes are serviced promptly. As a Dispatcher, you will be the central ...

Join Service Champions as a Dispatcher for the Plumbing department and play a crucial role in ensuring our customers' homes are serviced promptly. As a Dispatcher, you will be the central ...

Service Department Dispatcher - We are currently seeking a full time Service Dispatcher for our rapidly expanding dealership group! This is the perfect entry level position for individuals looking to ...

Dispatcher

San Bernardino, CA · On-site

$26.11 - $32.64/hr

Responsibilities The Transportation Dispatcher is responsible for scheduling and rerouting bus routes in order to meet the door-through-door transportation needs of the frail and elderly population.

Service Dispatcher

Redlands, CA · On-site

$16 - $22/hr

Service Department Dispatcher - We are currently seeking a full time Service Dispatcher for our rapidly expanding dealership group! This is the perfect entry level position for individuals looking to ...

Service Department Dispatcher - We are currently seeking a full time Service Dispatcher for our rapidly expanding dealership group! This is the perfect entry level position for individuals looking to ...

Positions at the Police Dispatcher I/ii level may perform some of these duties and responsibilities in a learning capacity. Receives calls, complaints, and inquiries from the public for police, fire ...

New

Responsibilities Prospective Candidate Pool "We are accepting applications to build a pool of prospective candidates for anticipated future openings." The Transportation Dispatcher is responsible for ...

We are seeking a detail-oriented and reliable Bilingual Dispatcher (English/Mandarin) to support our transportation operations in Port Reading, NJ. This on-site role is responsible for coordinating ...

We are seeking a detail-oriented and reliable Bilingual Dispatcher (English/Mandarin) to support our transportation operations in Port Reading, NJ. This on-site role is responsible for coordinating ...

Senior Police Dispatcher

Montclair, CA · On-site

$64K - $78K/yr

The Senior Police Dispatcher is the full journey-level class in this series. This class differs from the Police Dispatcher class in that employees are expected to perform independently, based on ...

Showing results 41-60

311 Dispatcher information

See Riverside, CA salary details

$11

$22

$35

How much do 311 dispatcher jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for 311 dispatcher in Riverside, CA is $22.98, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.81 per hour, depending on experience, location, and employer.

What is the difference between 311 Dispatcher vs Call Center Operator?

Aspect311 DispatcherCall Center Operator
Required CredentialsHigh school diploma; training in dispatch protocolsHigh school diploma; customer service training
Work EnvironmentPublic service agencies, emergency/non-emergency callsCustomer service centers, various industries
Employer & IndustryMunicipal government, public safetyPrivate companies, healthcare, retail, etc.
Common Search/ComparisonYesYes

The main difference between a 311 Dispatcher and a Call Center Operator is that 311 Dispatchers primarily handle non-emergency municipal calls related to public services, while Call Center Operators work across various industries providing customer support. Both roles require strong communication skills and high school diplomas, but 311 Dispatchers focus on public service dispatching, whereas Call Center Operators serve diverse customer needs in different sectors.

What are popular job titles related to 311 Dispatcher jobs in Riverside, CA? For 311 Dispatcher jobs in Riverside, CA, the most frequently searched job titles are:
What cities near Riverside, CA are hiring for 311 Dispatcher jobs? Cities near Riverside, CA with the most 311 Dispatcher job openings:
Infographic showing various 311 Dispatcher job openings in Riverside, CA as of August 2026, with employment types broken down into 92% Full Time, 5% Part Time, and 3% Contract. Highlights an 92% Physical, and 8% Remote job distribution, with an average salary of $47,805 per year, or $23 per hour.

$22 - $26/hr

Full-time

Re-posted 23 days ago


Job description

*This position is in-office in the city of Brea, CA.

Work Schedule: Start Time: 10:00am This shift will tend to end around 7:00 pm. We ask that candidates have open availability Monday - Friday, with some Saturdays and OT as well.

Job Overview:

Are you a master of multitasking with a knack for communication? Do you thrive in fast-paced environments where every second counts? Join Service Champions as a Dispatcher for the Plumbing department and play a crucial role in ensuring our customers' homes are serviced promptly. As a Dispatcher, you will be the central communication hub between our customers, field technicians, and various areas of the business operations team.

Key Responsibilities

  • Coordinating Service Requests: Efficiently schedule and dispatch service calls to field technicians.
  • Communication Point: Act as the main point of contact for field teams, customers, and management.
  • Problem-solving: Address customer inquiries and resolve issues promptly to ensure customer satisfaction.
  • Monitor and Adjust Schedules: Monitor schedules closely and make real-time adjustments to optimize operations.
  • Record-Keeping: Maintain accurate records of service requests, schedules, and any incidents.
  • Emergency Response: Coordinate emergency response efforts when necessary.
  • Resource Allocation: Ensure efficient allocation of resources to meet operational demands.
  • Collaboration: Work closely with other departments to streamline processes and improve service delivery.

Qualifications & Requirements

  • 2+ years of dispatching experience.
  • Excellent verbal and written communication skills.
  • HVAC or Plumbing Dispatch industry experience is preferred.
  • Strong problem-solving abilities and a customer-centric mindset.
  • Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
  • Proficiency in basic computer applications and call center software. Service Titan experience is a plus.

Benefits

  • Health insurance: Comprehensive medical, dental, and vision coverage.
  • Retirement plan: 401(k) with company match.
  • Paid time off: Generous vacation, holidays, and sick leave.
  • Training and development: Ongoing opportunities for professional growth and advancement.
  • Company culture: A supportive, inclusive, and dynamic work environment focusing on teamwork and employee satisfaction.

Work Environment

This position operates in an office environment and requires the ability to remain in a stationary position for extended periods of time. Frequently operates a computer and other standard office equipment. Occasionally moves items up to 20 pounds. Ability to communicate and exchange accurate information with internal and external stakeholders is required. Must be able to work under centrally controlled LED lighting. Reasonable accommodations may be made to perform essential functions.

#SCC

Pay Range
$22—$26 USD

About Service Champions:

A career with Service Champions can change your life. Recognized as one of Orange County's top places to work, many of our employees have shared that they love working here and the success it has brought them.

You can be proud to be a part of Service Champions. We are a nationally recognized residential heating and air conditioning company that serves Southern California homeowners. Because our clients love our service and friendliness, we continue to grow at a rapid pace, which means terrific opportunities for people with a great attitude and a heart for service.

We are an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws. Additionally, we will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Chance Act and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

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