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311 Dispatcher Jobs in Reno, NV (NOW HIRING)

Lead Dispatcher

Reno, NV · On-site

$24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

At Goettl Air Conditioning & Plumbing, we don't just dispatch technicians - we drive revenue, protect the customer experience, and control the day from the dispatch seat. We are seeking an ...

Lead Dispatcher

Reno, NV · On-site

$24/hr

At Goettl Air Conditioning & Plumbing, we don't just dispatch technicians -- we drive revenue, protect the customer experience, and control the day from the dispatch seat. We are seeking an ...

Dispatcher

Reno, NV · On-site

$22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Dispatcher Pay Rate: $22.00/hourly Shift Specifics: * Day Shift 6:00am-2:40pm Required Experiences/Skillset: * Must have excellent communication skills. The ability to speak and write proficiently in ...

Position Overview The Dispatcher plays a critical role in coordinating daily job assignments and optimizing the scheduling of Field Engineering Technicians to ensure timely service delivery and ...

Dispatcher

Reno, NV

$21.06/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Dispatcher works to direct the day-to-day route and trip operations. Assists with organizing and conducting activities to assure safe, cost-effective, on-time operating performance, tracks and ...

Dispatcher

Reno, NV · On-site

$21.06/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Dispatcher works to direct the day-to-day route and trip operations. Assists with organizing and conducting activities to assure safe, cost-effective, on-time operating performance, tracks and ...

Plumbing Dispatcher

Reno, NV · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Plumbing Dispatcher reports to the Internal Operations Manager and is responsible for assigning service calls to technicians, efficiently managing Service Tech schedules and routes each day.

Nature and Scope The Security Dispatchers keeps current on multiple alarm system computer operations and surveillance systems. Monitors and responds to code and alarm systems including fire ...

Nature and Scope The Security Dispatchers keeps current on multiple alarm system computer operations and surveillance systems. Monitors and responds to code and alarm systems including fire ...

Dispatcher

Reno, NV · On-site

$20 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Assign and dispatch technicians efficiently based on workload and skill set. * Collaborate with Service Managers to address outstanding service requests. * Respond promptly to inquiries from ...

Dispatcher

Sparks, NV · On-site

$20 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Assign and dispatch technicians efficiently based on workload and skill set. * Collaborate with Service Managers to address outstanding service requests. * Respond promptly to inquiries from ...

Field Dispatcher

Reno, NV · On-site

$65K - $85K/yr

Our Reno, NV location is currently seeking a Field Dispatcher who will dispatch the appropriate technicians for the job. This is a full-time position; Monday - Friday, 8 AM - 5 PM. Bejac offers an ...

Our Dispatcher is an essential part of our daily operations. We look at our Dispatchers as the "heart of the operation" and the person that bridges all communication between drivers, partners, riders ...

Dispatcher

Reno, NV · On-site

$15 - $17/hr

  • Retirement

Previous paid dispatcher or scheduler experience (preferred but not required). * Exceptional communication and interpersonal skills. * Strong organizational and time-management abilities to handle ...

Field Dispatcher

Reno, NV · On-site

$18.50 - $24.75/hr

Our Reno, NV location is currently seeking a Field Dispatcher who will dispatch the appropriate technicians for the job. This is a full-time position; Monday -- Friday, 8 AM -- 5 PM. Bejac offers an ...

Transportation Dispatcher

Reno, NV · On-site

$18 - $23/hr

Our Dispatcher is an essential part of our daily operations. We look at our Dispatchers as the "heart of the operation" and the person that bridges all communication between drivers, partners, riders ...

Public Safety Dispatcher I

Reno, NV · On-site

$59K - $83K/yr

Public Safety Dispatch Opening Date: 08/07/2026 Closing Date: 8/30/2026 11:59 PM Pacific Description Join the City of Reno and become part of an amazing team that strives every day to make our ...

As a Public Safety Dispatcher I, you'll be the vital first point of contact during emergencies, making a real difference when people need help most. The ideal candidate will, under general ...

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Showing results 1-20

311 Dispatcher information

See Reno, NV salary details

$11

$21

$33

How much do 311 dispatcher jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for 311 dispatcher in Reno, NV is $21.97, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $23.75 per hour, depending on experience, location, and employer.

What is the difference between 311 Dispatcher vs Call Center Operator?

Aspect311 DispatcherCall Center Operator
Required CredentialsHigh school diploma; training in dispatch protocolsHigh school diploma; customer service training
Work EnvironmentPublic service agencies, emergency/non-emergency callsCustomer service centers, various industries
Employer & IndustryMunicipal government, public safetyPrivate companies, healthcare, retail, etc.
Common Search/ComparisonYesYes

The main difference between a 311 Dispatcher and a Call Center Operator is that 311 Dispatchers primarily handle non-emergency municipal calls related to public services, while Call Center Operators work across various industries providing customer support. Both roles require strong communication skills and high school diplomas, but 311 Dispatchers focus on public service dispatching, whereas Call Center Operators serve diverse customer needs in different sectors.

What cities near Reno, NV are hiring for 311 Dispatcher jobs?

Cities near Reno, NV with the most 311 Dispatcher job openings:

Infographic showing various 311 Dispatcher job openings in Reno, NV as of August 2026, with employment types broken down into 75% Full Time, 17% Part Time, and 8% Temporary. Highlights an 100% In-person job distribution, with an average salary of $45,688 per year, or $22 per hour.

Lead Dispatcher

Goettl

Reno, NV • On-site

$24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago


Job description

At Goettl Air Conditioning & Plumbing, we don't just dispatch technicians - we drive revenue, protect the customer experience, and control the day from the dispatch seat. We are seeking an experienced Lead Dispatcher from HVAC, plumbing, electrical, or similar home services who knows how to lead a team under pressure be a hands-on driver. $24.00 per hour starting pay!
This is a hands-on position, that also functions as a lead within our dispatch team. Your job will include:
  • Supervise and support dispatch operations
  • Optimize technician routing for revenue and efficiency
  • Reduce reschedules and tighten performance
  • Manage elevated customer challenges with confidence
  • Partner daily with Service and Sales leadership
  • Maintain clean, accurate schedules in ServiceTitan
  • Hold the team accountable to KPIs

You are the control tower. When dispatch runs well, the entire branch wins.
Why Work at Goettl
  • Performance-driven environment where strong leaders stand out
  • Medical, dental, vision, and life insurance
  • 401(k) with company match
  • Paid time off
  • Career growth within a nationally recognized brand

We've been doing this since 1939 - and we're still growing.
What You Bring
  • 3+ years of dispatch experience in HVAC, plumbing, electrical, or home services (required)
  • Experience leading or mentoring other dispatchers
  • Proven ability to handle escalated or high-emotion customer situations
  • Strong understanding of routing, technician productivity, and revenue impact
  • Experience with ServiceTitan or similar dispatch software
  • A committed and progressive work history
  • Ability to pass a background and drug screen upon offer

If you're already running the board somewhere else but not getting the authority or recognition you deserve, let's talk.
Apply today.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.