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How much do 2nd order solutions jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for 2nd order solutions in the United States is $18.31, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $20.19 per hour, depending on experience, location, and employer.

How does a role at 2nd Order Solutions typically involve collaboration with clients and internal teams?

At 2nd Order Solutions, team members frequently collaborate with both clients and internal colleagues to deliver impactful credit risk and analytics consulting. You’ll often participate in client meetings to understand business challenges, present analyses, and recommend data-driven solutions. Internally, you’ll work closely with analysts, project managers, and senior consultants to develop strategies, share findings, and ensure high-quality deliverables. This collaborative environment fosters learning and supports professional growth, as you’ll be exposed to diverse perspectives and complex problem-solving on a regular basis.

What are the key skills and qualifications needed to thrive as a Credit Risk Analyst at 2nd Order Solutions, and why are they important?

To thrive as a Credit Risk Analyst at 2nd Order Solutions, you need strong quantitative analysis skills, a background in finance or statistics, and experience with credit risk modeling. Familiarity with tools such as SQL, Python or SAS, and data visualization platforms is typically required, along with knowledge of industry-standard risk assessment frameworks. Excellent problem-solving abilities, communication skills, and a collaborative mindset help analysts deliver actionable insights to clients. These skills ensure accurate risk assessments, support data-driven decision-making, and help clients improve their credit strategies effectively.

What is the difference between 2Nd Order Solutions vs Network Support Specialist?

Aspect2Nd Order SolutionsNetwork Support Specialist
Required CertificationsCompTIA A+, Network+, Cisco CCNACompTIA Network+, Cisco CCNA
Work EnvironmentIT consulting, client sites, remoteCorporate IT departments, help desks
Industry UsageIT service providers, tech companiesTelecommunications, enterprise networks

2Nd Order Solutions professionals focus on providing advanced IT solutions and consulting, often working with clients directly. Network Support Specialists primarily maintain and troubleshoot network infrastructure within organizations. While both roles require networking certifications and involve technical support, 2Nd Order Solutions roles tend to be more project-oriented and client-facing, whereas Network Support Specialists work mainly within internal IT teams.

What are 2nd Order Solutions?

2nd Order Solutions is a consulting firm that specializes in financial services, with a focus on credit risk management, collections, and lending solutions. They work with banks, fintech companies, and other financial institutions to optimize credit strategies, improve collections processes, and drive better customer outcomes. The firm's expertise lies in data-driven decision making, operational improvement, and designing strategies tailored to each client's needs. Their services also include analytics, portfolio management, and advisory support for regulatory compliance.
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2Nd Order Solutions jobs near you
Infographic showing various 2Nd Order Solutions job openings in the United States as of May 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $38,088 per year, or $18.3 per hour.
People Operations Lead

People Operations Lead

2nd Order Solutions

Richmond, VA • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 9 days ago

Job description

Who We Are
2nd Order Solutions (2OS) is a boutique consulting firm that provides outstanding results in the credit and risk industry to clients all over the world. We offer a casual office environment, hybrid work schedules (spend at least 50% of your time in the office), competitive medical, dental, vision and retirement benefits, and a team-oriented environment where our associates genuinely enjoy working together.
Our goal is to make 2OS a great place to work for all, and our passion is our people. We never settle for "good enough" as we constantly strive to continue growing as a business for our team and to create an environment rooted in development and growth.
Overview
The People Operations Lead will be a key member of the Staff team at 2OS, responsible for managing and optimizing core human resources functions with a focus on benefits administration, HRIS management, payroll, and performance management. This role will serve as the primary point of contact for employee experience-related processes, ensuring that systems and programs are efficient, compliant, and aligned with company values.
The ideal candidate is detail-oriented and proactive, owning HR operations in a small business, with a strong emphasis on confidentiality, employee support, and continuous improvement of people processes as we continue to grow.
Key Responsibilities
Benefits Administration (Health & Retirement)
  • Own administration of all employee benefits programs, including health, dental, vision, 401(k), and other retirement offerings
    • >

  • Serve as the primary liaison with our benefits brokers and vendors
    • >

  • Manage open enrollment processes, including employee education and communications
    • >

  • Ensure accurate setup and maintenance of employee benefit elections in HRIS/payroll systems
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  • Monitor benefits utilization and recommend improvements to plan design and cost efficiency
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  • Ensure compliance with applicable regulations (e.g., ACA, ERISA, COBRA, etc.)
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  • Support employees with benefits-related questions and issue resolution
    • >

Payroll Coordination
  • Coordinate and process semi-monthly payroll, across multiple states
    • >

  • Ensure accurate payroll inputs, including benefit deductions, bonuses, reimbursements, and adjustments
    • >

  • Maintain payroll records and ensure compliance with federal, state, and local requirements
    • >

  • Partner with Finance on reconciliation of payroll, including retirement contributions and benefit deductions
    • >

  • Support setup of payroll tax registrations in new states as needed
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  • Continuously improve payroll processes for accuracy and efficiency
    • >

HRIS Administration & Systems Ownership
  • Serve as the primary administrator of the company's HRIS (Paylocity)
    • >

  • Own system configuration, data integrity, user access, and reporting
    • >

  • Ensure accurate and timely updates across employee records, compensation, benefits, and payroll data
    • >

  • Partner with Finance and leadership to improve reporting and data visibility
    • >

  • Evaluate and implement system enhancements, integrations, and new features
    • >

  • Troubleshoot system issues and serve as the internal expert on HR technology
    • >

Performance Management
  • Own and continuously improve the company's performance management processes
    • >

  • Coordinate performance review cycles, including timelines, tools, and communications
    • >

  • Track performance outcomes and identify trends to inform leadership decisions
    • >
  • Update existing and build out descriptions for new roles / job families

Other:
  • Support broader team initiatives as needed, including coordinating offsites, identifying and managing guest speakers, and facilitating access to training and professional development opportunities
    • >

  • Serve as an HR Business Partner to a defined level of consultants, providing guidance on performance, employee relations, and development
    • >

Basic Qualifications
Required
  • 7+ years of experience in HR, benefits administration, or HR generalist roles
    • >

  • Hands-on experience managing health and retirement benefits programs as well as multi-state payroll (with experience in Paylocity preferred)
    • >

  • Strong understanding of HR compliance requirements and best practices
    • >

  • High attention to detail and ability to manage sensitive information confidentially
    • >

  • Solutions-oriented mindset with initiative and the ability to work autonomously
    • >

  • Excellent analytical, organizational, and problem-solving skills
    • >

  • Proficiency in Microsoft Office Products is required
    • >

  • PHR or SHRM-CP Certification is preferred.
    • >

Success Metrics
  • Highly reliable and detail-oriented in managing benefits, payroll, and HR systems
    • >

  • Provides clear, timely, and supportive communication to employees and leadership
    • >

  • Demonstrates strong ownership and accountability across HR operations
    • >

  • Continuously identifies and implements improvements to systems and processes
    • >

  • Balances compliance rigor with a practical, solutions-oriented approach
    • >

Direct Reports
N/A
2nd Order Solutions is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.
We are unable to provide visa sponsorship for this role. Candidates relying solely on OPT or CPT are unfortunately not eligible.

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