SVP, Enterprise Controls
Jersey City, NJ · On-site
This leader will design and implement the second line controls framework, including the tools ... Ensure controls are documented clearly enough to support effective execution, evidence retention ...
Jersey City, NJ · On-site
This leader will design and implement the second line controls framework, including the tools ... Ensure controls are documented clearly enough to support effective execution, evidence retention ...
Jersey City, NJ · On-site
This leader will design and implement the second line controls framework, including the tools ... Ensure controls are documented clearly enough to support effective execution, evidence retention ...
Jersey City, NJ · On-site
$80K - $130K/yr
The Sr. Service Engineer is a critical part of post-sales support and needs to demonstrate ... Provide 2nd line support to the reseller/distributors in all aspects of customer support * Have a ...
Jersey City, NJ · On-site
$80K - $130K/yr
The Sr. Service Engineer is a critical part of post-sales support and needs to demonstrate ... Provide 2nd line support to the reseller/distributors in all aspects of customer support * Have a ...
Manhattan, NY · On-site
$160K - $180K/yr
... supporting analysis. * Framework and Program Connectivity - Develop and enhance the Second Line framework for technology and information security risk and assess connectivity to operational risk ...
Manhattan, NY · On-site
$160K - $180K/yr
... supporting analysis. * Framework and Program Connectivity - Develop and enhance the Second Line framework for technology and information security risk and assess connectivity to operational risk ...
Jersey City, NJ · On-site
$80K - $130K/yr
The Sr. Service Engineer is a critical part of post-sales support and needs to demonstrate ... Provide 2nd line support to the reseller/distributors in all aspects of customer support * Have a ...
Jersey City, NJ · On-site
$80K - $130K/yr
The Sr. Service Engineer is a critical part of post-sales support and needs to demonstrate ... Provide 2nd line support to the reseller/distributors in all aspects of customer support * Have a ...
Edison, NJ · On-site
$46.75 - $64.25/hr
Position:SQL Developer Location:Edison, NJ Duration:6+ months Main Duties: Provide support for ... the first/second line support. Customer focus and a proven pro-active approach, ability to ...
Edison, NJ · On-site
$46.75 - $64.25/hr
Position:SQL Developer Location:Edison, NJ Duration:6+ months Main Duties: Provide support for ... the first/second line support. Customer focus and a proven pro-active approach, ability to ...
Mahwah, NJ · On-site +1
$100K - $130K/yr
Hands-on experience with operating systems (Windows, Linux, or macOS), command-line tools, and ... engineer in a combat or operational unit * You have experience supporting live military ...
Mahwah, NJ · On-site +1
$100K - $130K/yr
Hands-on experience with operating systems (Windows, Linux, or macOS), command-line tools, and ... engineer in a combat or operational unit * You have experience supporting live military ...
Jersey City, NJ · Hybrid
$41 - $67/hr
Design and deliver technical training or "office hours" for front-line representatives to improve ... Who You Are: * 5+ years in Technical Support Engineering, SRE, or a specialized Tier 3 escalation ...
Jersey City, NJ · Hybrid
$41 - $67/hr
Design and deliver technical training or "office hours" for front-line representatives to improve ... Who You Are: * 5+ years in Technical Support Engineering, SRE, or a specialized Tier 3 escalation ...
New York, NY · On-site
$100K - $150K/yr
The Role As an Application Support Engineer, you will cover the full support spectrum: fielding ... Solid Linux fundamentals -- comfortable in the command line, reading logs, and running diagnostic ...
Quick apply
New York, NY · On-site
$100K - $150K/yr
The Role As an Application Support Engineer, you will cover the full support spectrum: fielding ... Solid Linux fundamentals -- comfortable in the command line, reading logs, and running diagnostic ...
New York, NY · On-site
$100K - $150K/yr
The Role As an Application Support Engineer, you will cover the full support spectrum: fielding ... Solid Linux fundamentals - comfortable in the command line, reading logs, and running diagnostic ...
New York, NY · On-site
$100K - $150K/yr
The Role As an Application Support Engineer, you will cover the full support spectrum: fielding ... Solid Linux fundamentals - comfortable in the command line, reading logs, and running diagnostic ...
... and supports Business Unit interaction with 2nd Line of Deference functions including Risk ... Performs process re\-engineering to improve efficiency and strengthen controls within the Bank ...
... and supports Business Unit interaction with 2nd Line of Deference functions including Risk ... Performs process re\-engineering to improve efficiency and strengthen controls within the Bank ...
New York, NY · On-site
$100K - $150K/yr
The Role As an Application Support Engineer, you will cover the full support spectrum: fielding ... Solid Linux fundamentals - comfortable in the command line, reading logs, and running diagnostic ...
New York, NY · On-site
$100K - $150K/yr
The Role As an Application Support Engineer, you will cover the full support spectrum: fielding ... Solid Linux fundamentals - comfortable in the command line, reading logs, and running diagnostic ...
Metuchen, NJ · On-site
$120K - $130K/yr
... Engineer to support enterprise communication platforms in production. In this role, you'll ... Strong Linux command-line troubleshooting skills * Experience diagnosing application performance ...
Metuchen, NJ · On-site
$120K - $130K/yr
... Engineer to support enterprise communication platforms in production. In this role, you'll ... Strong Linux command-line troubleshooting skills * Experience diagnosing application performance ...
Montclair, NJ · On-site
$120K - $130K/yr
... Engineer to support enterprise communication platforms in production. In this role, you'll ... Strong Linux command-line troubleshooting skills * Experience diagnosing application performance ...
Montclair, NJ · On-site
$120K - $130K/yr
... Engineer to support enterprise communication platforms in production. In this role, you'll ... Strong Linux command-line troubleshooting skills * Experience diagnosing application performance ...
New York, NY · On-site
$400K - $450K/yr
... Engineering. Our mission is to eliminate repetitive, manual work across the enterprise and give ... This is the standard title for second-line sales leadership at companies like Wiz, Okta, and ...
New York, NY · On-site
$400K - $450K/yr
... Engineering. Our mission is to eliminate repetitive, manual work across the enterprise and give ... This is the standard title for second-line sales leadership at companies like Wiz, Okta, and ...
About The Role As a Technical Support Engineer at ScaleOps, you will be the first line of defense for resolving complex technical issues that go beyond platform usage. You'll be responsible for ...
About The Role As a Technical Support Engineer at ScaleOps, you will be the first line of defense for resolving complex technical issues that go beyond platform usage. You'll be responsible for ...
About The Role As a Technical Support Engineer at ScaleOps, you will be the first line of defense for resolving complex technical issues that go beyond platform usage. You'll be responsible for ...
Quick apply
About The Role As a Technical Support Engineer at ScaleOps, you will be the first line of defense for resolving complex technical issues that go beyond platform usage. You'll be responsible for ...
New York, NY · On-site
$135K - $155K/yr
... Engineering, servicing an array of noteworthy financial services and technology firms. Through ... as the first and second line of support for user issues, trade capture problems, pricing ...
New York, NY · On-site
$135K - $155K/yr
... Engineering, servicing an array of noteworthy financial services and technology firms. Through ... as the first and second line of support for user issues, trade capture problems, pricing ...
New York, NY · On-site
$135K - $155K/yr
... Engineering, servicing an array of noteworthy financial services and technology firms. Through ... as the first and second line of support for user issues, trade capture problems, pricing ...
New York, NY · On-site
$135K - $155K/yr
... Engineering, servicing an array of noteworthy financial services and technology firms. Through ... as the first and second line of support for user issues, trade capture problems, pricing ...
Manhattan, NY · On-site
$115K - $157K/yr
Security / Network Support Engineer Location: NYC - Onsite Duration: 12 months * Provide support ... Prepare support documentation for the for 1st and 2nd level support groups. * Document and/or ...
Manhattan, NY · On-site
$115K - $157K/yr
Security / Network Support Engineer Location: NYC - Onsite Duration: 12 months * Provide support ... Prepare support documentation for the for 1st and 2nd level support groups. * Document and/or ...
New York, NY · On-site
$76K - $103K/yr
Industrial Engineer Date: Start Date: 10/01/2025 Time studies and Line balancing. Design ... Lean implementation, 5S line support. Make vs Buy decisions and annual consumption validation.
New York, NY · On-site
$76K - $103K/yr
Industrial Engineer Date: Start Date: 10/01/2025 Time studies and Line balancing. Design ... Lean implementation, 5S line support. Make vs Buy decisions and annual consumption validation.
$18.15 - $23.26
4% of jobs
$23.26 - $28.38
9% of jobs
$32.61 is the 25th percentile. Wages below this are outliers.
$28.38 - $33.50
14% of jobs
$33.50 - $38.61
15% of jobs
The median wage is $41.01 / hr.
$38.61 - $43.73
17% of jobs
$43.73 - $48.84
16% of jobs
$48.99 is the 75th percentile. Wages above this are outliers.
$48.84 - $53.96
9% of jobs
$53.96 - $59.08
7% of jobs
$59.08 - $64.19
4% of jobs
$64.19 - $69.31
3% of jobs
$69.31 - $74.43
1% of jobs
$18
$43
$74
| Aspect | 2Nd Line Support Engineer | Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, Network+, Microsoft certifications | CompTIA A+, basic certifications |
| Work Environment | Handles escalated issues, more technical tasks | First point of contact, general troubleshooting |
| Responsibilities | Diagnoses complex problems, supports 1st line | Responds to user inquiries, basic troubleshooting |
The 2Nd Line Support Engineer typically manages more complex technical issues and escalated tickets, requiring advanced certifications and technical skills. Help Desk Technicians focus on initial user support and basic troubleshooting. While both roles work in IT support, the 2Nd Line Support Engineer handles more technical challenges and escalated problems, making it a more specialized position within the support hierarchy.
For 2Nd Line Support Engineer jobs in New York, the most frequently searched job titles are:
The top searched job categories for 2Nd Line Support Engineer jobs in New York are:

Full-time
Re-posted 5 hours ago
The Senior Vice President, Enterprise Controls will establish and lead the Company's second line of defense controls function. This senior leadership role will be responsible for building a modern, scalable, and AI-forward controls program that strengthens the enterprise control environment across key business and functional areas, including finance, investments, actuarial, operations, technology, data, and other corporate functions.
This leader will design and implement the second line controls framework, including the tools, templates, standards, and governance needed to document controls consistently across the enterprise. The role will also own the annual controls calendar and coordinate enterprise-wide control activities such as walkthroughs, risk and control self-assessments, control design assessments, operating effectiveness monitoring, and risk-based periodic testing.
The ideal candidate will bring deep expertise in controls, operational risk, financial controls, compliance, internal audit, and governance, paired with strong business judgment and a practical understanding of how technology, data, automation, and AI can improve control design, monitoring, evidence collection, and reporting. This individual will serve as the enterprise leader for second line controls, partnering closely with first line business and functional leaders, compliance, internal audit, finance, technology, information security, and data teams. This position will report directly to the Chief Compliance Officer ("CCO").
What You Will Do:
Build and lead the second line control function
Establish the enterprise controls framework, tools, and templates
Own the annual enterprise controls calendar
Conduct walkthroughs and self-assessments
Assess control design and effectiveness
Monitor operating effectiveness and perform risk-based periodic testing
Drive AI-forward controls transformation
Integrate data, technology, and emerging risk considerations
Reporting, governance, and management communication
What You Will Have:
Required
Preferred
Leadership Characteristics