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24X7 Production Environment Support Analyst Jobs

System One

AWS Production Support Engineer

Knoxville, TN · On-site

$75K/yr

Strong production troubleshooting, log analysis, and incident triage skills. * Experience with ... Ability to work effectively within a 24x7 production environment. System One, and its subsidiaries ...

Posted today

Sonsoft Inc

Production and Environment Support

Plano, TX · On-site

At Least 4 years of Experience in Production and Environment Support Unix, Linux, Tomcat, websphere ... Exposure to Heap-dump/Thread-dump Analysis will be an advantage. * Experience in Retail domain will ...

mthree

Production Support Analyst

Manhattan, NY · On-site

Required : • Application Support Analyst • Global Environment Experience • Database ... production / SRE environments across large scale distributed global systems Preferred : • ...

mthree

Production Support Analyst

New York, NY · On-site

We are looking for a Production Support Analyst to join our client's team in NYC. This is a ... environment where all our colleagues can flourish. That means promoting a strong culture of ...

mthree

Production Support Analyst

New York, NY

We are looking for a Production Support Analyst to join our client's team in NYC. This is a ... environment where all our colleagues can flourish. That means promoting a strong culture of ...

Nomura International

Support Analyst

Philadelphia, PA · On-site

$85K - $115K/yr

Job Title: Support Analyst Corporate Title: Analyst Department: GIS Technology Location ... environments Incident & Change Management * Manage production issues, attend Incident bridge calls ...

New

System One

AWS Production Support Engineer

Lafayette, LA · On-site

$75K/yr

Experience supporting 24x7 production environments and the ability to work independently during overnight incidents. * Experience with ServiceNow or a comparable incident/ticket management platform.

New

MDAEdge

Desktop Support Analyst

Linwood, NJ · On-site

$23.50 - $31.50/hr

... 24x7 environment. • Assist IT Department with other support related issues as required. • ... and analytical skills are essential. • Active Directory & Windows Server 2000 (or higher) • ...

Harris

$50K - $55K/yr

... products ... You'll report to the Manager, Support Services, and work in a fully remote, fast-paced environment ...

Acumen Solutions

Support Analyst

Cleveland, OH · On-site

... productivity and profitability through innovations in business and technology. Industry and ... or on premise environments. Great opportunity to be part of a new, growing office for an ...

Analog Devices

Analyst, Manufacturing IT

Camas, WA · On-site

$75K - $103K/yr

... production priorities shift, in a 24x7 semiconductor manufacturing environment. Key ... Qualifications • 1-3 years of experience developing or supporting manufacturing, equipment ...

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How much do 24x7 production environment support analyst jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for 24x7 production environment support analyst in the United States is $50.07, according to ZipRecruiter salary data. Most workers in this role earn between $33.41 and $57.93 per hour, depending on experience, location, and employer.

What are popular job titles related to 24X7 Production Environment Support Analyst jobs?

For 24X7 Production Environment Support Analyst jobs, the most frequently searched job titles are:

Infographic showing various 24X7 Production Environment Support Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $104,147 per year, or $50.1 per hour.

AWS Production Support Engineer

Knoxville, TN • On-site

System One
Business Consulting Services • 5 - 10K employees
Learn more about System Oneexternal

$75K/yr

Contractor

Medical, Dental, Vision, Life, Retirement

Posted 14 hours ago

Posted today

Job description

Job Title: AWS Production Support EngineerLocation: Knoxville, TennesseeType: Contract To HireCompensation: $75,000.00Work Model: Onsite – onsiteHours: 40.0Security Clearance: Not specified

OverviewLeave placeholder text here for recruiter to input

Responsibilities

  • Provide production support for AWS hosted enterprise applications.
  • Monitor applications and infrastructure using Amazon CloudWatch, AWS CloudTrail, Splunk, and related tools.
  • Investigate alerts through the AWS console, logs, and metrics to identify failure points and business impact.
  • Troubleshoot AWS services and Amazon SNS related events.
  • Manage incidents, operational tickets, and support queues through ServiceNow.
  • Perform technical triage and coordinate resolution with application developers, cloud teams, and SMEs.
  • Escalate complex incidents with complete technical findings and supporting evidence.
  • Follow established knowledge articles while independently investigating issues without documented resolutions.
  • Support weekday deployments, application releases, and production change activities.
  • Participate in LTO 2/LTO 3 resiliency exercises and scheduled weekend LQS activities.
  • Identify vulnerabilities and operational risks encountered during production support.
  • Develop knowledge of application functionality and take increasing ownership of recurring incidents.
  • Ensure incidents and tickets are progressed or resolved in a timely manner.
  • Work effectively within the team's 24x7 production support model.
Requirements
  • 2+ years of hands on AWS cloud operations and production support experience.
  • Strong ability to navigate the AWS console and troubleshoot application, service, and infrastructure issues.
  • Hands on experience with Amazon CloudWatch and AWS CloudTrail for monitoring, logs, metrics, and incident investigation.
  • Strong production troubleshooting, log analysis, and incident triage skills.
  • Experience with ServiceNow for incident and ticket management.
  • Ability to investigate application alerts, transaction failures, AWS service issues, and operational incidents.
  • Experience coordinating incident resolution with application development teams, cloud teams, and technical SMEs.
  • Ability to work independently when a knowledge article or documented procedure does not fully address an issue.
  • Strong communication, ownership, analytical thinking, and problem solving skills.
  • Flexibility to support releases, production changes, resiliency activities, and changing support schedules.
  • Ability to work effectively within a 24x7 production environment.

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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About System One

Sourced by ZipRecruiter

System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.

Industry

Business consulting services and recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Pittsburgh, PA, US

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