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Jobs in Alaska (NOW HIRING)

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

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Infographic showing various job openings in Alaska as of June 2026, with employment types broken down into 71% Full Time, 27% Part Time, and 2% Temporary. Highlights an 98% In-person, and 2% Remote job distribution, with an average salary of $65,020 per year, or $31.3 per hour.
Customer Experience Specialist

Customer Experience Specialist

TDL Staffing, Inc.

Fairbanks, AK • On-site

$23 - $25/hr

Full-time

Posted yesterday


Job description

Customer Accounts & Service Representative
Company: TDL Staffing
Location: Fairbanks, AK
Schedule: Monday – Friday, 8:00 AM – 5:00 PM
Pay: $23– $25 per hour, depending on experience
Benefits: Generous benefits package offered

TDL Staffing is seeking a friendly, customer-focused individual for a Customer Accounts & Service Representative position in Fairbanks, AK. In this full-time role, you’ll be the first point of contact for walk-in and phone customers—answering questions, resolving billing issues, and supporting service account changes with professionalism and a positive attitude.

We’re looking for someone who takes pride in delivering exceptional customer service, enjoys helping others, and can thrive in a busy office environment.

Key Responsibilities:
  • Assist walk-in customers and handle incoming calls regarding billing inquiries, service concerns, and account updates
  • Process a variety of customer payments (EFT, ACH, credit card) and ensure accurate reconciliation with accounting records
  • Generate customer correspondence using established templates and procedures
  • Support service account changes, including property changeovers and meter maintenance scheduling
  • Handle daily cash and payment processing, including deposits and returned payments
  • Maintain accurate records and support both digital and physical file management
  • Gain working knowledge of relevant regulatory tariffs and procedures
  • Perform other administrative or support duties as assigned by the Customer Care Manager

Minimum Requirements / Qualifications:
  • High school diploma or equivalent
  • At least 3 years of customer service experience
  • Proficiency with Microsoft Office applications
  • Experience with cloud-based ERP software preferred
  • Strong attention to detail and organizational skills
  • Friendly, professional communication and interpersonal skills
  • Ability to multitask, prioritize, and stay calm under pressure
  • A routine background check will be conducted as part of the hiring process
  • Support a drug-free work environment
Ready to get started? Apply today!
Applicants never pay fees when applying with or working for TDL Staffing.
Begin your application online: APPLY NOW
Have questions? Call our office at (907) 455-8300
TDL Staffing is an Equal Opportunity Employer (EOE).

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