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Job Title:Housing Web Content & Experience Specialist (Temp)Department:Student Life | Facility Planning and Design

The Planning, Projects and Space Management team within the Office of Student Life seeks a creative and detail-oriented professional to advance the ongoing transformation of the Housing and Residence Education website into a more intuitive, engaging, and representative digital experience. This is a temporary position and project anticipated to end on or before October 31, 2026.

The Housing Web Content & Experience Specialist has a direct impact on how prospective and current students engage with the residential experience at The Ohio State University, shaping the "digital front door" to Housing, supporting student decision-making, and elevating Ohio State's position among peer institutions.

Building on previously completed benchmarking research and design work, this position is responsible for collaborating closely with Housing & Residence Education (HRE) and Student Life Technology Services (SLTS) to implement enhancements and translate functional needs into a cohesive, user-centered web experience.

This position is responsible for:

• Managing and enhancing HRE website content to ensure accuracy, clarity, accessibility, and alignment with institutional branding
• Translating complex housing information, services, and processes into user-friendly, engaging web content
• Improving website navigation, structure, and content flow to support an intuitive user experience
• Implementing and refining existing design concepts and mockups informed by benchmarking research
• Ensuring users can easily locate relevant information at key decision-making points
• Collaborating with Housing stakeholders to gather, prioritize, and refine website content updates
• Serving as a primary liaison to SLTS, coordinating updates and supporting movement of content from staging (sandbox) to live environments
• Supporting ongoing website enhancements and maintaining momentum on a multi-team initiative
  

Qualifications

Minimum Qualifications

• Bachelor's degree in relevant field or equivalent combination of education and experience.
• Experience managing or updating website content (content management system experience preferred)
• Strong written communication skills with emphasis on clarity and audience engagement
• Ability to translate complex information into intuitive, user-friendly formats
• Strong organizational and time-management skills
  

Preferred Qualifications

• Experience working in a higher education setting
• Familiarity with UX/UI principles and web usability best practices

Demonstrated ability to manage projects independently

Additional Information:Mission

Pay Range

$22.93 - $29.95 per hour

Offers will be made within this range based on candidate's education and experience, internal equity and available budget.

Career Roadmap Information

Staff Associate - Unclassified Nonexempt

Location:Lincoln Tower (0271)Position Type:Temporary (Fixed Term)Scheduled Hours:20Shift:First Shift

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.

The university is an equal opportunity employer, including veterans and disability.