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User Experience Research Associate Jobs Near Me

Net Jets

UX Product Designer, Lead (NJUS)

Columbus, OH · On-site

$102K - $134K/yr

Purpose of Position Reporting to the Director, UX Research + Design, the Lead UX Product Designer is a design visionary, an attentive listener, and a tireless collaborator; able to build bridges ...

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NetJets & EJM

UX Product Designer, Lead (NJUS)

Columbus, OH · On-site

$103K - $135K/yr

Purpose of Position Reporting to the Director, UX Research + Design, the Lead UX Product Designer is a design visionary, an attentive listener, and a tireless collaborator; able to build bridges ...

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How much do user experience research associate jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for user experience research associate in the United States is $32.54, according to ZipRecruiter salary data. Most workers in this role earn between $26.20 and $37.02 per hour, depending on experience, location, and employer.

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User Experience Research Associate jobs near you
A map of the United States highlighting the number of User Experience Research Associate job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of User Experience Research Associate job openings in each state, with California having the most at 2 and Alaska the least at 0.

Experience Research Vice President

JPMorgan Chase & Co.

Columbus, OH • On-site

$180 - $240/hr

Other

Posted 22 days ago

JPMorgan Chase & Co. rating

8.0

Company rating: 8.0 out of 10

Based on 495 frontline employees who took The Breakroom Quiz

71st of 171 rated banks

Job description

Join us to pioneer user experience insights, shaping products that resonate with customers and end users. Foster a culture of continuous learning as you mentor and coach junior researchers and designers and bring your thought leadership and expertise to the team.

As an Experience Research Vice President in Employee Experience Design, you will play a pivotal role in shaping the user experience across our products and services. Leveraging your deep expertise in research methods and user experience design, develop and execute research strategies to uncover valuable insights into the wants, needs, and abilities of our customers and end users. Your work will provide the foundation used to inform effective product and service designs across the firm. Apply your advanced knowledge of quantitative and qualitative methods to critically analyze the effectiveness of our existing and future designs as you collaborate with cross-disciplinary teams.

Job responsibilities

  • Design and execute comprehensive research studies to identify customer needs, preferences, and behaviors to foster product improvements and innovation
  • Analyze and interpret data using advanced quantitative and qualitative methods and translate insights into actionable recommendations for enhancing user experience
  • Facilitate surveys and interviews with users to gather information on user needs and desires and create user testing scenarios to further refine the product or feature based on findings
  • Mentor and guide junior researchers and designers and foster a culture of continuous learning and knowledge sharing within the user experience design team
  • Monitor industry trends and advancements in user experience research methodologies and incorporate innovative techniques to maintain a competitive edge in the market

Required qualifications, capabilities, and skills

  • 5+ years of experience or equivalent expertise in generative and evaluative user experience research, with a strong focus on both quantitative and qualitative research methods
  • Proven ability to conduct various research techniques, such as ethnography, surveys, interviews, and advanced data analysis, to derive actionable insights for user experience design
  • Demonstrated knowledge of advanced qualitative methods, with evidence of implementing findings that improved product or feature design
  • Demonstrated experience in collaborating with cross-functional teams, including UX designers, product managers, and developers, to propel customer-centric decision-making and inform product prioritization
  • Experience in designinghigh-quality research studies with an iterative mindset, with an ability to adapt study parameters to accommodate changing product design needs

Preferred qualifications, capabilities, and skills

  • Expertise in mixed-methods research, with the ability to synthesize quantitative and qualitative findings into clear, actionable insights.
  • Proven track record of leading large-scale employee or customer experience research programs within complex, matrixed organizations, translating business objectives into actionable research strategies and driving measurable outcomes.
  • Executive presence and strong stakeholder management skills, with the ability to communicate complex research findings, influence decision making, and build alignment with senior leaders.
  • Strong consultative and strategic thinking capabilities, with the ability to identify opportunities, challenge assumptions, and guide cross-functional teams toward user-centered solutions.
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