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User Experience Research Associate Jobs in Baltimore, MD

Allegis Group

Senior UX Researcher

Hanover, MD · On-site

The UX team supports a collection of enterprise recruiter and candidate or talent platforms that ... Discovery research * Concept testing and validation studies * Usability testing * In-depth ...

Allegis Group

Senior UX Researcher

Hanover, MD · On-site

The UX team supports a collection of enterprise recruiter and candidate or talent platforms that ... Discovery research * Concept testing and validation studies * Usability testing * In-depth ...

Allegis Group

Senior UX Researcher

Hanover, MD · On-site

The UX team supports a collection of enterprise recruiter and candidate or talent platforms that ... Discovery research * Concept testing and validation studies * Usability testing * In-depth ...

Allegis Group

UX Designer

Hanover, MD · On-site

Collaborate with UX Researchers and/or conduct your own usability testing or other research methods to achieve business goals * Define platform design standards, patterns, and guidelines.

Allegis Group

UX Designer

Hanover, MD

Collaborate with UX Researchers and/or conduct your own usability testing or other research methods to achieve business goals * Define platform design standards, patterns, and guidelines. Essential ...

New

Allegis Group

UX Designer

Hanover, MD

Collaborate with UX Researchers and/or conduct your own usability testing or other research methods to achieve business goals * Define platform design standards, patterns, and guidelines.

Cornerstone Defense

UX Designer

Annapolis, MD · On-site

$145K - $165K/yr

Conduct User Experience research and optimization. * Create final visual designs, storyboards, interaction flows, and interface guidelines. * Take a user-centered approach in crafting design ...

Peraton

Training & UX Specialist

Fort George G Meade, MD · On-site

$104K - $166K/yr

Conduct UX research and usability testing * Design user interfaces following UX best practices * Facilitate collaboration through shared environments * Create training documentation and tutorials

Peraton

Training & UX Specialist

Fort George G Meade, MD · On-site

$104K - $166K/yr

Conduct UX research and usability testing * Design user interfaces following UX best practices * Facilitate collaboration through shared environments * Create training documentation and tutorials

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User Experience Research Associate information

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How much do user experience research associate jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for user experience research associate in Baltimore, MD is $32.33, according to ZipRecruiter salary data. Most workers in this role earn between $26.06 and $36.78 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a user experience research associate, and why are they important?

To thrive as a User Experience Research Associate, you need a solid understanding of qualitative and quantitative research methods, user-centered design principles, and usually a degree in human-computer interaction, psychology, or a related field. Familiarity with tools like UserTesting, Lookback, Optimal Workshop, and data analysis software such as SPSS or Excel is often expected. Strong communication, analytical thinking, and empathy are crucial soft skills for translating research insights into actionable design recommendations. These skills ensure that user needs are accurately identified and addressed, leading to effective and engaging product experiences.

How does a user experience research associate typically collaborate with designers and product teams?

As a User Experience Research Associate, you'll work closely with designers, product managers, and engineers to inform and improve product decisions. Your primary role involves gathering user insights through interviews, usability tests, and surveys, then synthesizing and presenting your findings to these teams. This collaborative environment allows you to advocate for users' needs and influence design iterations, ensuring that products are intuitive and user-centered. Regular cross-functional meetings and workshops are common, and your input will be key in prioritizing features or enhancements based on user data.

What is a user experience research associate?

User Experience Research Associates are professionals who support the research process in UX teams by gathering, analyzing, and interpreting data about users and their interactions with products or services. They help plan and conduct studies such as interviews, usability tests, and surveys to understand user needs, behaviors, and pain points. Their insights guide design decisions, ensuring products are user-friendly and meet the needs of their target audience. UX Research Associates often collaborate closely with designers, product managers, and engineers throughout the development process.
What are the most commonly searched types of User Experience Research jobs in Baltimore, MD? The most popular types of User Experience Research jobs in Baltimore, MD are:
User Experience Research Associate jobs near you

Senior UX Researcher

Allegis Group

Hanover, MD • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Job description

Overview
Job Summary:
Allegis Group is a global leader in the talent acquisition industry. We are the fourth largest talent solutions company in the world, with core operating companies including Aerotek, TEKsystems, Aston Carter, and Actalent.
The UX team supports a collection of enterprise recruiter and candidate or talent platforms that:
  • Help candidates find the right job
  • Support recruiters in finding the right candidates for client companies
  • Support Allegis employees in better serving clients and candidates
  • Enable sales teams to be more consultative when engaging clients
  • Make candidates more discoverable across our platforms

At Allegis Group, you will be supported by leadership that values company culture and work-life balance. Allegis continues to invest in innovation across the staffing and services industry.
Allegis Group is looking for a mixed-methods Senior UX Researcher with deep experience working in enterprise environments and leading high-impact research that informs product strategy, service design, and user experience decisions.
This is an individual contributor and player-coach role. The ideal candidate brings strong hands-on expertise in discovery research and validation studies, while also leading and developing researchers, shaping research direction, and partnering with Product, Design, Architecture, and business stakeholders.
Your work will aim to understand:
  • Employees, customers, and job applicants who use our products
  • Business processes, workflows, and service dependencies inside and outside of our products
  • Opportunities, risks, and unmet needs that influence product strategy and experience quality

You will be responsible for leading complex research across problem framing, concept and solution validation, and iterative product improvement. You will work closely with:
  • UX researchers
  • UX designers
  • Product managers
  • Architecture partners
  • Business and operational stakeholders
  • Senior leaders

Responsibilities
Essential Functions:
This role requires advanced experience conducting and leading UX research and design research across the product lifecycle, including:
  • Discovery research
  • Concept testing and validation studies
  • Usability testing
  • In-depth interviews
  • Field or contextual research
  • Surveys and mixed-methods studies
  • Journey mapping and service blueprinting

You will work to:
  • Lead discovery efforts to define the right problems to solve, uncover unmet user needs, and shape product direction
  • Design and execute validation studies that reduce risk before launch and confirm whether concepts, workflows, and designs are meeting user and business needs
  • Identify research questions, assumptions, and decision points for teams and leaders
  • Build research plans and roadmaps that align methods to business goals, product maturity, timeline, and risk
  • Drive high-quality execution from recruitment through moderation, synthesis, readout, and activation of findings
  • Translate research into clear recommendations, prioritization inputs, and strategic direction

Additional responsibilities include:
  • Select the right method or combination of methods based on the decision at hand, balancing speed, rigor, and impact
  • Synthesize qualitative and quantitative data from multiple sources into actionable insights that directly influence design, product, and business decisions
  • Lead workshops, working sessions, and stakeholder discussions to align teams on opportunities, risks, and next steps
  • Elevate research quality, consistency, and operational excellence through templates, coaching, and best practices
  • Mentor researchers in study design, analysis, storytelling, and stakeholder engagement
  • Partner with cross-functional leaders to ensure research is embedded early in planning and continues through validation and iteration
  • Contribute to research prioritization, roadmap planning, and team capacity decisions

Supervisory or Management Responsibility:
  • No direct management required, but, 3+ years of people or team management responsibility is preferred. Expected to coach and develop researchers, oversee quality of work, set priorities, and support performance and growth.

Budget Responsibility:
  • No direct budget ownership required, but experience influencing research prioritization, vendor usage, and resourcing decisions is preferred.

Qualifications
Minimum Education and/or Experience:
  • 8+ years of experience conducting UX research in complex digital product or enterprise environments, using qualitative-leaning or mixed-methods approaches
  • Strong depth in discovery research, including problem framing, exploratory interviews, workflow analysis, journey mapping, and foundational research
  • Strong depth in validation research, including concept evaluation, prototype testing, usability studies, and decision-oriented evaluative research
  • 3+ years of experience leading, mentoring, or directly managing researchers or research teams
  • Demonstrated ability to shape research strategy, prioritize high-impact work, and connect findings to product, design, and business decisions
  • Strong strategic research skills, including executive communication, storytelling, facilitation, stakeholder management, and business and product acumen
  • Experience influencing senior leaders and cross-functional partners in matrixed organizations
  • Bachelor's degree in a related field or equivalent practical experience; advanced degree in HCI, Psychology, Anthropology, Human Factors, Sociology, Cognitive Science, Information Science, or a related discipline preferred

Skills/Abilities:
  • Discovery research
  • Validation and evaluative research
  • Research strategy and prioritization
  • Stakeholder management and executive communication
  • People leadership and coaching

Additional Qualifications:
  • A portfolio demonstrating past work experience and deliverables, such as research plans, frameworks, reports, readouts, journey maps, and strategic recommendations
  • End-to-end experience across the research lifecycle, including framing, planning, recruiting, moderation, analysis, synthesis, storytelling, and activation
  • Experience leading research in ambiguous problem spaces and helping teams decide what to build, why it matters, and how to validate it
  • Strong command of a broad set of methods across foundational and evaluative research, and judgment in choosing the right level of rigor
  • Experience working in large, fast-paced software development environments at enterprise scale
  • Experience facilitating workshops, co-creation sessions, and cross-functional alignment discussions
  • Ability to identify patterns across studies, products, and journeys, and turn them into strategic opportunities
  • Experience handling confidential information and escalating issues when appropriate
  • Strong organizational skills, attention to detail, and the ability to manage multiple priorities through self-direction and team leadership
  • Experience improving research practice through mentorship, templates, standards, or research operations habits

Office Requirements:
  • Required in office at least 2 days a week out of our headquarters in Hanover, MD

Core Competencies:
  • Build relationships
  • Develop people
  • Lead change
  • Inspire Others
  • Think critically
  • Communicate clearly
  • Create Accountability

Benefits Overview:
Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role is eligible for the following:
  • Medical, dental & vision
  • Hospital plans
  • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
  • Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents)
  • Company paid Short and long-term disability
  • Health & Dependent Care Spending Accounts (HSA & DCFSA)
  • Transportation benefits
  • Employee Assistance Program
  • Tuition Assistance
  • Time Off/Leave (PTO, Allegis Group Paid Family Leave, Parental Leave)

Salary Range:
  • $102,700 - $156,200
  • The position is bonus-eligible

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email Lauren Lara at llara@allegisgroup.com or call 410-579-3526 for other accommodation options.

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