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Cellular Sales

IT Field Support Technician

Columbus, OH · On-site

... US driver's license with a clean driving history for the past 3 years. Preferred : • Two or four year degree • Industry certifications a plus • Understanding of ITIL Company : Cellular Sales is ...

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Low Voltage Foreman

Pierson Wireless Corp.

Columbus, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Job description

Application Instructions
Thank you for your interest in Pierson Wireless Corp. We look forward to seeing your application. Be sure to attach a copy of your resume before submitting. Failure to answer all of the Additional Questions may result in your application being disqualified from consideration.
Position Description
JOB TITLE: Low Voltage Foreman
DEPARTMENT: Operations
REPORTS TO: Market Manager, and with coordination of the Program Coordinator
LOW VOLTAGE FOREMAN SUMMARY: Responsible for Management and Installation of cellular and public safety In-Building DAS, BDA, DRAN, and Rooftop Small Cell systems. Management of on-site teams including subcontractors and internal field teams. Management of installation teams and field service engineering teams. Familiar with, or willing to learn, DAS commissioning, integration, and optimization. Willing to learn RF Survey's and construction feasibility surveys.
LOW VOLTAGE FOREMAN DUTIES AND RESPONSIBILITIES:
  • Detail-oriented and results-driven individual, knowledgeable and competent in RF and optical distribution of RF signals.
  • Competent in RF testing devices such as PIM, Sweep, Signal Generators, BTS Master testing devices, category cable testing, and fiber optic cable testing.
  • Competent in installation and termination of coax cabling; ½", ¼", and LMR types. Competent in installation and termination of fiber optic cabling, splicing, and end face scoping.
  • Familiar with major US cellular Carriers installation and system Standards of installation, launch, and optimization of In-Building RF systems.
  • Ability to consume complex information and able to translate the information in a fashion easily understood by internal and external teams.
  • Experience with In-Building construction of low voltage systems from inception to close-out.
  • Ensures all materials necessary for installation are ordered and available at the site for the installation team. Ex: Coax/Fiber Optic/Category Cabling, splitters, combiners, patch panels, cross-connects, antennas, active RF radio sources, and active networking devices.
  • Working alongside the team, from leadership to field service technicians advancing our customer's projects, and the company's goals and long-term vision as a leading wireless infrastructure, engineering, and construction company.
  • Committed to going above and beyond on a daily basis supporting customer projects and company initiatives.
  • Willing, able, and motivated to travel to support company activities as needed.
  • Communicates all timelines with the Market Manager, support staff, and the Customer.
  • Review and complete all documentation and ensure it meets all installation standards.
  • Maintains open and accurate communication with Market Manager, supervisors, and subordinates.
  • Clocks in and out for activities throughout the day in Pierson Wireless' project management cloud solution.
  • Reviews and approves time logs of field service technicians under supervision.
  • Reviews project installations for accuracy and efficiency.
  • Maintains daily completion of safety review with onsite installation personnel.
  • Follows safety policies for safe work.
  • Completes site walks and surveys site conditions.
  • Coordinates installations with the Customer.
  • Ensures all materials necessary for installation are ordered and available at the site for the installation team
  • Maintains project timelines and communicates schedule and any potential disruptions with all invested parties.
  • Supervises and works alongside field service technicians and contractors to ensure installations are being completed per manufacturer and Pierson Wireless standards.
  • Makes recommendations to the Administration about hiring/firing employees based on job performance.
  • Properly documents work performed in Pierson Wireless' project management cloud solution.
  • Provides support to other team members and staff as needed.
  • Operates company provided equipment and vehicles in a safe manner and follow all local laws, regulations, and ordinances.
  • Submits receipts and expense records.
  • Abides by all policies and procedures as identified in the Pierson Wireless handbook.
  • Is cross-trained to lend support other Pierson Wireless staff and departments.
  • Performs other duties as required (i.e. cleaning, moving, fabrication, etc.).
  • Performs other related duties as assigned by management.

LOW VOLTAGE FOREMAN SUPERVISORY RESPONSIBILITIES:
  • Directly supervises Field Service Technicians and Contractor employees within the Operations department.
  • Leads internal and external field teams in accordance with the organization's policies and applicable laws.
  • Responsibilities include interviewing, hiring, and training employees; planning, assigning, and participating in installation activities; appraising performance; rewarding and coaching employees; and addressing complaints and resolving problems.

LOW VOLTAGE FOREMAN BENEFITS:
  • Competitive compensation
  • Medical, Vision, and Dental insurance - EMPLOYER pays 100% of employees' premiums
  • FSA/DCFSA Program Eligibility
  • 401(k) Retirement Savings with Employer Match - eligible after 90 days
  • EMPLOYER provided Short-term / Long-term disability, Life insurance, and Accidental Death & Dismemberment - eligible after 1 year
  • EMPLOYER Health & Wellness Program
  • Meal stipend while traveling
  • Paid Travel Time
  • Paid Training/Certifications
  • Paid Vacation
  • Paid Sick Leave
  • Paid Holidays

Position Requirements
LOW VOLTAGE FOREMAN QUALIFICATIONS:
  • High school diploma or general education degree (GED), or 3-5 years related experience and/or training, or equivalent combination of education and experience.
  • Certificates, licenses and registrations required/preferred:
    • Valid driver's license required.
    • OSHA 10 hour certified (required)
    • OSHA 30 hour certified (preferred)
  • Microsoft Office Suite proficiency
  • Other skills preferred:
    • 3-5 years of low voltage cable installation experience (preferred).
    • Anritsu certification (preferred)
    • Fiber optic fusion splicing experience (preferred)
  • Stable work history
  • Other skills preferred:
    • Weekend and night work may be required to complete closeout packages and other job-related paperwork.
    • Where formal education requirements are stated, the equivalent may be substituted.
    • Minimum 3 years of on-job training.
    • Minimum 3 years of experience with RF in-building systems.
    • Strong leadership skills.
    • Strong communication skills.
    • Good knowledge of service networks: GSM, CDMA, WCDMA, LTE, EVDO and the service applications characteristics and capabilities.
    • Good knowledge of service network implementations and integrations including deployment, access, core, and transport service networks.
    • Knowledge of a variety of DAS platforms including JMA, Solid, Commscope, ADRF, and Corning.

LOW VOLTAGE FOREMAN COMPETENCIES:
  • Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
  • Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
  • Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
  • Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
  • Management - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services.; Continually works to improve supervisory skills.
  • Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
  • Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
  • Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
  • Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
  • Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

LOW VOLTAGE FOREMAN PHYSICAL DEMANDS AND WORK ENVIRONMENT:
  • Continually required to stand
  • Continually required to walk
  • Occasionally required to sit
  • Continually required to utilize hand and finger dexterity
  • Continually required to climb, balance, bend, stoop, kneel or crawl
  • Continually required to talk or hear
  • Occasionally exposed to wet and/or humid conditions (non-weather)
  • Frequently works near moving mechanical parts
  • Frequently works in high, precarious places
  • Occasionally exposed to outside weather conditions
  • Occasionally exposed to extreme heat or cold (non-weather)
  • While performing the duties of this job, the noise level in the work environment is usually moderate
  • The employee must occasionally lift and/or move more than 50 pounds
  • Specialized equipment, machines, or vehicles used: Aerial lifts, RF Testing Equipment

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Equal Opportunity Employer
Pierson Wireless is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
The Company will endeavor to make a reasonable accommodation to the known physical or mental limitations of qualified employees with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you need assistance to perform your job duties because of a physical or mental condition, please let HR@piersonwireless.com know.
The Company will endeavor to accommodate the sincere religious beliefs of its employees to the extent such accommodation does not pose an undue hardship on the Company's operations. If employees wish to request such an accommodation, they should contact HR@piersonwireless.com.
Any employees with questions or concerns about equal employment opportunities in the workplace are encouraged to bring these issues to the attention of HR@piersonwireless.com. The Company will not allow any form of retaliation against individuals who raise issues of equal employment opportunity. If employees feel they have been subjected to any such retaliation, they should contact HR@piersonwireless.com. To ensure our workplace is free of artificial barriers, violation of this policy including any improper retaliatory conduct will lead to discipline, up to and including discharge. All employees must cooperate with all investigations.

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