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Us Cellular Jobs in Wisconsin (NOW HIRING)

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Us Cellular information

See Wisconsin salary details

$19.7K

$50.3K

$64.6K

How much do us cellular jobs pay per year?

As of Aug 7, 2026, the average yearly pay for us cellular in Wisconsin is $50,275.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,900.00 and $59,600.00 per year, depending on experience, location, and employer.

What does a US Cellular employee do?

A US Cellular employee typically works in roles such as customer service, sales, technical support, or store management within the telecommunications industry. Their main responsibilities include assisting customers with mobile phone plans, devices, billing inquiries, and troubleshooting technical issues. They may also educate customers about products and services, process transactions, and ensure a positive customer experience. Depending on the specific position, employees might also handle inventory, meet sales targets, or provide training to new staff.

What are the key skills and qualifications needed to thrive as a US Cellular sales associate?

To excel as a US Cellular Sales Associate, you need strong customer service skills, basic sales knowledge, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, mobile device technologies, and customer relationship management (CRM) tools is often required. Effective communication, active listening, and a personable attitude help you build rapport and address customer needs. These skills are crucial for driving sales, delivering excellent service, and ensuring customer satisfaction in a competitive retail environment.

What are the most common challenges faced by customer service representatives at US Cellular, and how can they be overcome?

Customer service representatives at US Cellular often encounter challenges such as handling high call volumes, resolving complex technical issues, and managing difficult customer interactions. Success in this role requires strong communication skills, patience, and the ability to quickly learn and adapt to new technologies and procedures. Building rapport with customers, utilizing internal knowledge bases, and collaborating with technical support teams can help overcome these challenges and ensure positive customer experiences.

What is the difference between Us Cellular vs Customer Service Representative?

AspectUs CellularCustomer Service Representative
CredentialsHigh school diploma or equivalent; sales and communication skillsHigh school diploma or equivalent; customer service experience
Work EnvironmentRetail stores, call centers, field serviceRetail stores, call centers, office settings
Industry UsageTelecommunications providerCustomer support across various industries, including telecom
Common Search IntentUnderstanding roles at Us CellularJob responsibilities and requirements for customer service roles

While Us Cellular is a telecommunications company offering services and employment opportunities, a Customer Service Representative is a role within companies like Us Cellular, focusing on assisting customers, handling inquiries, and resolving issues. The roles are interconnected, with Customer Service Representatives often working for companies like Us Cellular to support their customer base.

What are popular job titles related to Us Cellular jobs in Wisconsin? For Us Cellular jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Us Cellular jobs in Wisconsin look for? The top searched job categories for Us Cellular jobs in Wisconsin are:
What cities in Wisconsin are hiring for Us Cellular jobs? Cities in Wisconsin with the most Us Cellular job openings:
Us Cellular jobs near you
Infographic showing various Us Cellular job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $50,275 per year, or $24.2 per hour.

WI Resident ONSITE Desktop Support 4

Sundial Software

Madison, WI • On-site

$20.50 - $26/hr

Full-time

Posted 4 days ago

Job description

The State of Wisconsin DHS is looking for a Desktop Support IV to join their team.
Top Required Skills & Years of Experience:
3-5 years' Microsoft Office
2+ years' with maintaining, updating, and deploying Apple Products / iOS
2+ years' with Mobile Device Management (Workspace ONE / AirWatch)
2+ years' experience in a customer facing IT role
Nice to Have Skills:
2+ years' experience within Cherwell / Ivanti Ticketing and assets management system
Interview Process:
2 rounds of interviews. First round will be virtual, Second round will be onsite in Madison, WI.
Onsite or Remote?
This position is onsite 5 days a week. Possibility of remote work one day a week.
Candidates must be CURRENT WI residents. Relocation is not allowed.
Up to 10% travel is required for this position. This would be rare occurrences of 1-night stays within the state to other facilities or conferences.
Project details (project overview, who the contractor will work with, soft skills needed, etc.):
This person will be on a team with 12 other individuals.
This person will be onboarding and offboarding government employee devices. This includes mobile devices, iPads, etc. Therefore, customer service and presentation skills are a key part of this role. Candidates should be detail oriented in their record keeping / inventory abilities
The contractor will handle a big surge of nearly 2,000 device deployments over the next 12 months.
The Workload (Next 12 Months)
We now have nearly 2,000 devices to audit, set up, deploy, and retire:
300 US Cellular Devices (New Urgent Priority): The T-Mobile merger is forcing us off the US Cellular network. We must audit usage for 300 devices and replace them where necessary to prevent service cutoffs.
800 iPads (July - Dec): Swapping out old iPads at our facilities. Every device needs configuration, wiping, and properly inventory of new and retired devices.
325 iPads (Early 2027): Continuation of setting up and sending out a second wave of new devices.
215 iPhones (Now): Replacing old iPhone XRs and 11s that are hitting end-of-life.
300 Upgrades at MiLES (Early 2027): Upgrading all iPhones at the Miles facility.
Software Migration (TBD): Moving our ticketing system from Cherwell to Ivanti in near future.
Conference & Team Support (Ongoing): Using a contractor to help the distance tech team when we travel for conferences. This person will help either back at the office with daily customer support or on the road with the team, so our response times and daily work don't fall behind.

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