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Service Representative Associate Jobs in Columbus, OH

PetSuites

Customer Service Representative

New Albany, OH

$15.25 - $21/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... NVA Pet Resorts is part of National Veterinary Associates (NVA) -- the largest private owner of ...

PetSuites

Customer Service Representative

Grove City, OH

$15 - $20.50/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... Who We Are NVA Pet Resorts is part of National Veterinary Associates (NVA) - the largest private ...

The Abbey Resort

Guest Service Representative

Columbus, OH

$12.50 - $15.50/hr

Guest Service Representatives are often the first in-person contact for hotel guests and support ... Use hotel communication log and verbal or electronic means to notify fellow associates and/or ...

PetSuites

Customer Service Representative

Columbus, OH

$11 - $12.50/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... Who We Are NVA Pet Resorts is part of National Veterinary Associates (NVA) - the largest private ...

PetSuites

Customer Service Representative

Columbus, OH

$11 - $12.50/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... Who We Are NVA Pet Resorts is part of National Veterinary Associates (NVA) -- the largest private ...

PetSuites

Customer Service Representative

Columbus, OH · On-site

$12 - $13/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... Who We Are NVA Pet Resorts is part of National Veterinary Associates (NVA) -- the largest private ...

PetSuites

Customer Service Representative

Columbus, OH · On-site

$13 - $14/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... Who We Are NVA Pet Resorts is part of National Veterinary Associates (NVA) -- the largest private ...

PetSuites

Customer Service Representative

Columbus, OH

$13 - $14/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... Who We Are NVA Pet Resorts is part of National Veterinary Associates (NVA) - the largest private ...

PetSuites

Customer Service Representative

Columbus, OH

$11.50 - $13/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... Who We Are NVA Pet Resorts is part of National Veterinary Associates (NVA) - the largest private ...

PetSuites

Customer Service Representative

Grove City, OH · On-site

$15 - $20.50/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... Who We Are NVA Pet Resorts is part of National Veterinary Associates (NVA) -- the largest private ...

PetSuites

Customer Service Representative

Columbus, OH · On-site

$11.50 - $13/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... Who We Are NVA Pet Resorts is part of National Veterinary Associates (NVA) -- the largest private ...

PetSuites

Customer Service Representative

Columbus, OH

$15 - $20.25/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... Who We Are NVA Pet Resorts is part of National Veterinary Associates (NVA) - the largest private ...

PetSuites

Customer Service Representative

Grove City, OH

$15 - $20.50/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... Who We Are NVA Pet Resorts is part of National Veterinary Associates (NVA) - the largest private ...

PetSuites

Customer Service Representative

Columbus, OH · On-site

$12 - $13/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... Who We Are NVA Pet Resorts is part of National Veterinary Associates (NVA) - the largest private ...

MRC Global

Sales & Service Representative

Columbus, OH · On-site

The Sales & Service Representative creates and/or enters quotes, processes customer orders, and ... Technical/Trade School, associate degree, bachelor's degree, preferably with studies in industrial ...

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All JobsService Representative Associate JobsService Representative Associate Jobs in Columbus, OH

Service Representative Associate information

See Columbus, OH salary details

$9

$21

$39

How much do service representative associate jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for service representative associate in Columbus, OH is $21.64, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $24.13 per hour, depending on experience, location, and employer.

Is CSR a good entry level position?

A Service Representative Associate (CSR) is typically considered a good entry-level position because it requires basic communication and customer service skills, often with minimal prior experience. It provides opportunities to develop interpersonal, problem-solving, and technical skills that can lead to advancement within customer service or related fields.

Is a CSA job stressful?

A Service Representative Associate role can be stressful due to handling customer inquiries, resolving issues, and meeting performance targets. The level of stress varies depending on the work environment, workload, and communication skills required, but it often involves managing multiple tasks and maintaining professionalism under pressure.

What job makes $10,000 a month without a degree?

A Service Representative Associate typically does not earn $10,000 a month without specialized skills or experience. High earnings in customer service roles are usually associated with management, sales commissions, or specialized industries, and reaching such income levels often requires advanced skills, certifications, or a combination of experience and performance-based incentives.

What is the difference between Service Representative Associate vs Customer Service Representative?

AspectService Representative AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require basic certificationsHigh school diploma or equivalent; often similar certifications
Work EnvironmentCall centers, retail, banking, healthcare settingsCall centers, retail stores, banks, healthcare facilities
Employer & Industry UsageCommon in retail, banking, healthcare, telecomWidespread across customer-facing industries
Search & Comparison IntentOften compared for entry-level customer support rolesFrequently searched as a similar customer service role

Service Representative Associates and Customer Service Representatives share similar roles in assisting customers, often working in call centers or retail environments. The main difference lies in job titles used by employers, with Service Representative Associate sometimes indicating a slightly junior or support-focused position. Both roles require comparable skills and certifications, making them interchangeable in many contexts.

What is the job description of a service associate?

A Service Representative Associate is responsible for assisting customers with inquiries, processing transactions, and resolving issues related to products or services. They often work in retail, banking, or customer service environments, utilizing communication skills and company systems to ensure customer satisfaction.
What cities near Columbus, OH are hiring for Service Representative Associate jobs? Cities near Columbus, OH with the most Service Representative Associate job openings:
Service Representative Associate jobs near you
Associate Customer Service Representative

Associate Customer Service Representative

Wesco

Columbus, OH

$15.50 - $21/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Wesco rating

7.0

Company rating: 7.0 out of 10

Based on 123 frontline employees who took The Breakroom Quiz

202nd of 341 rated logistics

Job description

As an Associate Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve routine and basic problems and communicate solution or requested information to the customer. You will analyze a customer's service needs and refer to other service or technical departments for follow up as needed.

Responsibilities:

  • Interacts with customers by phone or in person to provide information and to ensure best service possible.
  • Handles and resolves customer complaints, special orders, or returns in-store, via phone or mail.
  • Obtains and examines all relevant information to assess validity of complaints and to determine possible causes.
  • Receives and processes orders, provides information concerning pricing, changes in service, discontinuance, and shipping.
  • Keeps records of customer interactions and transactions, records details of inquiries, complaints, comments, and actions taken.
  • Refers unresolved customer grievances to designated departments for further investigation.
  • Completes customer invoicing. 
  • Identifies additional product or service opportunities with existing or potential clients, and determines with customer sales and service manager, whether customer sales and service or outside sales should manage opportunity. 
  • Maintains regular contact with existing clients, continually working to understand new or existing "pains" and needs and developing strategies to address those pains.  
  • Prepares for, attends, and participates in weekly sales meetings.
  • Remains current on industry trends, market activity and competitor products.

Qualifications:

  • High School Degree or Equivalent required; Associate degree (U.S.)/College Diploma (Canada) preferred
  • 0-2 years of relevant experience
  • 1 year of sales experience preferred
  • Direct Sales (B2B) experience preferred
  • Strong knowledge of retail and wholesale sales principles, methods, practices, and techniques preferred
  • Knowledge of principles and processes for providing customer and personal services including, customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
  • Ability to build working relationships with other functional areas to best support mutual objectives
  • Basic problem-solving skills and ability to analyze information in order to provide excellent service to internal and external customers
  • Ability to research and resolve customer issues
  • Strong written and verbal communication skills
  • Basic computer skills
  • Ability to effectively prioritize and execute tasks
  • Ability to build and maintain long-term relationships with customers

#LI-AH1
 

This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements.

For eligible positions, compensation may include participation in a bonus or sales incentive plan,subject to the terms and conditions of the applicable plan documents. For certain sales roles, Wesco also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan.

In addition, Wesco offers abenefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans. Additional details about benefits are available here.
At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.

Our Company's greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits and active community engagement, we create an environment where every team member has the opportunity to thrive. 

Learn more about Working at Wesco here and apply online today!

Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500 company.

Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer.

Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. 

This posting is for a current, active vacancy intended for immediate hire.

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