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Remote Online Inbound Call Center Jobs in Columbus, OH

Alphabe Insight Inc

Call Center Agent

Columbus, OH · On-site

$14.50 - $19/hr

We are hiring a customer-focused Call Center Agent to handle inbound and outbound customer calls and support account-related inquiries. Key Responsibilities: * Answer inbound calls and respond to ...

Horizon Point Marketing

Call Center Agent

Columbus, OH

$14.50 - $19/hr

We are hiring a customer-focused Call Center Agent to handle inbound and outbound customer calls and support account-related inquiries. Key Responsibilities: * Answer inbound calls and respond to ...

Alphabe Insight Inc

Call Center Agent

Columbus, OH · On-site

$14.50 - $19/hr

We are hiring a customer-focused Call Center Agent to handle inbound and outbound customer calls and support account-related inquiries. Key Responsibilities: * Answer inbound calls and respond to ...

Swift7 Consultants

Call Center Representative

Columbus, OH · On-site

$15 - $18.75/hr

We are seeking a friendly, dependable, and detail-oriented Call Center Representative to join our ... Answer inbound calls and assist customers with questions, concerns, and service-related inquiries.

Amicis Global

Call Center Representative

Columbus, OH · On-site

$15.50 - $19.25/hr

Call Center Representative Location: Columbus, OH Duration: 6+ Months Duties may include ... Engage internal clients via both inbound and outbound phone calls Act as initial and ongoing ...

Madison Health

Call Center Representative

London, OH

$16.20/hr

Meaningful work that makes a difference in our community Position Summary As a Call Center ... Answer inbound calls in a professional, courteous and timely manner. Assist callers with questions ...

Amicis Global

Call Center Representative

Columbus, OH · On-site

$15.50 - $19.25/hr

Call Center Representative -- Financial Services Location: Columbus, OH Duration: 12+ Months ... Functional support areas include Brokerage Cash Management products and services, Brokerage Online ...

BCForward

Call Center Representative

Columbus, OH · Remote

$19 - $19.20/hr

Requirements: About the Role The Customer Services Representative will leverage call center ... Quiet and private remote work location. * Proficiency with computers: Experience using the internet ...

Horizon Point Marketing

Call Center Agent

Columbus, OH

$14 - $18.50/hr

Call Center Agent Introduction: Join a people-focused team where clear communication makes a difference. As a Call Center Agent , you'll support customers through professional and positive ...

Foxfruit

Call Center Representative

Columbus, OH

$3.78K - $4.24K/hr

Handle inbound and outbound customer calls professionally. * Assist customers with inquiries ... Comfortable working in a fast-paced call environment. * Reliable, organized, and detail-oriented.

Alphabe Insight Inc

Call Center Representative

Columbus, OH · On-site

$15.50 - $19.25/hr

We are seeking a dedicated and highly motivated Call Center Representative to join our dynamic team. In this role, you will serve as the first point of contact for our valued customers, delivering ...

AA2IT

Call Center Representative

Dublin, OH · On-site

$15 - $19/hr

... inbound customer service to drivers, potential customers, and BMW employees, after sale customer support, last line for fixing an issue Role 3 Handling all inbound customer service calls for BMW ...

AA2IT

Call Center Representative

Dublin, OH

$15 - $19/hr

... inbound customer service to drivers, potential customers, and BMW employees, after sale customer support, last line for fixing an issue Role 3 Handling all inbound customer service calls for BMW ...

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Remote Online Inbound Call Center information

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How much do remote online inbound call center jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote online inbound call center in Columbus, OH is $16.74, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $17.64 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Online Inbound Call Center Agent, and why are they important?

To thrive as a Remote Online Inbound Call Center Agent, you need excellent verbal communication, active listening, and problem-solving abilities, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer proficiency is typically required. Patience, adaptability, and a calm, customer-focused demeanor are standout soft skills in this role. These skills ensure efficient, high-quality customer service and help resolve issues effectively in a remote, fast-paced environment.

What are some common challenges faced by remote online inbound call center agents, and how can they be managed?

Remote online inbound call center agents often encounter challenges such as maintaining focus in a home environment, managing high call volumes, and ensuring clear communication without face-to-face interaction. To manage these, it's important to set up a dedicated, distraction-free workspace, utilize company-provided resources like scripts and knowledge bases, and engage regularly with team leads or supervisors through virtual meetings. Staying organized and practicing active listening can also help agents deliver excellent customer service and meet performance metrics.

What is a Remote Online Inbound Call Center?

A Remote Online Inbound Call Center is a virtual customer support center where agents work from various locations, often from home, handling incoming calls from customers. These centers use internet-based communication systems and specialized software to manage customer inquiries, provide support, or process orders. Inbound call centers focus on answering questions, resolving issues, and delivering service rather than making outgoing sales calls. Employees typically need a reliable internet connection, a quiet workspace, and strong communication skills. This setup allows companies to access a broader talent pool while giving agents more flexibility.

What is the difference between Remote Online Inbound Call Center vs Remote Online Customer Service Representative?

AspectRemote Online Inbound Call CenterRemote Online Customer Service Representative
Primary RoleHandling inbound calls for sales, support, or inquiriesProviding customer support and assistance via calls, chat, or email
Required SkillsCommunication, problem-solving, product knowledgeCommunication, empathy, technical knowledge
Work EnvironmentHome-based, call center software, headsetHome-based, multi-channel support tools
Common CertificationsNone required, but customer service or sales training helpfulCustomer service certifications optional

Both roles involve remote customer interactions, but the Remote Online Inbound Call Center typically focuses on handling high call volumes for sales or support, often in a call center setting. The Remote Online Customer Service Representative may handle various communication channels and provide broader support. While skills overlap, the call center role emphasizes call handling efficiency, whereas customer service reps may engage in multi-channel support.

What are popular job titles related to Remote Online Inbound Call Center jobs in Columbus, OH? For Remote Online Inbound Call Center jobs in Columbus, OH, the most frequently searched job titles are:
What job categories do people searching Remote Online Inbound Call Center jobs in Columbus, OH look for? The top searched job categories for Remote Online Inbound Call Center jobs in Columbus, OH are:
What cities near Columbus, OH are hiring for Remote Online Inbound Call Center jobs? Cities near Columbus, OH with the most Remote Online Inbound Call Center job openings:
Remote Online Inbound Call Center jobs near you

Call Center Agent

Alphabe Insight Inc

Columbus, OH • On-site

$14.50 - $19/hr

Full-time

Posted 15 days ago

Job description

Company Description

At Horizon Point, we don't just create marketing-we go the extra mile to ensure every campaign makes an impact. By combining creativity, strategy, and data-driven insights, we help your business grow, engage your audience, and achieve success that lasts.

Job Description

Overview:

We are hiring a customer-focused Call Center Agent to handle inbound and outbound customer calls and support account-related inquiries.

Key Responsibilities:

  • Answer inbound calls and respond to customer inquiries
  • Make outbound follow-up calls regarding accounts or services
  • Provide accurate product and service information
  • Resolve customer concerns and escalate issues when necessary
  • Maintain records of customer interactions and call activity
Qualifications
  • Strong verbal communication and active listening skills
  • Professional and customer-focused demeanor
  • Basic computer and data entry skills
  • Ability to multitask in a fast-paced environment
  • Previous call center experience is a plus but not required
Additional Information
  • Competitive salary
  • Growth opportunities within the company
  • Supportive and collaborative team environment
  • Professional development and skill-building opportunities
  • Stable full-time position
  • Modern and dynamic workplace culture

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