Maven is hiring for Remote IT Service Desk Analysts that will provide Tier 1 IT support to inquiries made through the Service Desk. Production support includes: network, security, internally ...
Maven is hiring for Remote IT Service Desk Analysts that will provide Tier 1 IT support to inquiries made through the Service Desk. Production support includes: network, security, internally ...
IT Support Specialist
Columbus, OH · On-site
... Contractors list. We are a performance-driven company that believes in rewarding excellence and ... Provide technical support via phone, remote desktop, and in person. * Conduct new associate ...
IT Support Specialist
Columbus, OH · On-site
... Contractors list. We are a performance-driven company that believes in rewarding excellence and ... Provide technical support via phone, remote desktop, and in person. * Conduct new associate ...
IT Manager
$80K/hr
Manage and mentor US-based IT teams, contractors, and service providers to foster accountability ... Minimum 5 years progressive experience in IT operations, infrastructure, and team leadership
Quick apply
IT Manager
$80K/hr
Manage and mentor US-based IT teams, contractors, and service providers to foster accountability ... Minimum 5 years progressive experience in IT operations, infrastructure, and team leadership
IT Manager
$80K/hr
Manage and mentor US-based IT teams, contractors, and service providers to foster accountability ... Minimum 5 years progressive experience in IT operations, infrastructure, and team leadership
IT Manager
$80K/hr
Manage and mentor US-based IT teams, contractors, and service providers to foster accountability ... Minimum 5 years progressive experience in IT operations, infrastructure, and team leadership
Information Technology Implementation Specialist
Columbus, OH · On-site
$60K - $70K/yr
Serve as the primary IT coordination point for Facilities, State Directors, local people in charge, internal IT teams, vendors, contractors, and other stakeholders. * Create and maintain project ...
Information Technology Implementation Specialist
Columbus, OH · On-site
$60K - $70K/yr
Serve as the primary IT coordination point for Facilities, State Directors, local people in charge, internal IT teams, vendors, contractors, and other stakeholders. * Create and maintain project ...
Serve as the primary IT coordination point for Facilities, State Directors, local people in charge, internal IT teams, vendors, contractors, and other stakeholders. * Create and maintain project ...
Serve as the primary IT coordination point for Facilities, State Directors, local people in charge, internal IT teams, vendors, contractors, and other stakeholders. * Create and maintain project ...
This role serves as an IT generalist responsible for maintaining network stability, managing ... Proficiency in managing remote access solutions and mobile device management (MDM). * Strong ...
This role serves as an IT generalist responsible for maintaining network stability, managing ... Proficiency in managing remote access solutions and mobile device management (MDM). * Strong ...
Provide technical support via phone, remote desktop, and in person. * Conduct new associate technology orientation. * Assist with additional IT projects as needed. * Support technologies such as ...
Provide technical support via phone, remote desktop, and in person. * Conduct new associate technology orientation. * Assist with additional IT projects as needed. * Support technologies such as ...
IT Specialist
Columbus, OH · On-site
$50K - $60K/yr
Title : IT Specialist Reports to : IT Manager Location : Hybrid, primarily onsite at company ... Experience with remote support tools and ticketing systems. * Basic knowledge of cybersecurity best ...
IT Specialist
Columbus, OH · On-site
$50K - $60K/yr
Title : IT Specialist Reports to : IT Manager Location : Hybrid, primarily onsite at company ... Experience with remote support tools and ticketing systems. * Basic knowledge of cybersecurity best ...
IT Specialist
$50K - $60K/yr
Title : IT Specialist Reports to : IT Manager Location : Hybrid, primarily onsite at company ... Experience with remote support tools and ticketing systems. * Basic knowledge of cybersecurity best ...
IT Specialist
$50K - $60K/yr
Title : IT Specialist Reports to : IT Manager Location : Hybrid, primarily onsite at company ... Experience with remote support tools and ticketing systems. * Basic knowledge of cybersecurity best ...
IT Specialist
Columbus, OH · On-site
$50K - $60K/yr
Title : IT Specialist Reports to : IT Manager Location : Hybrid, primarily onsite at company ... Experience with remote support tools and ticketing systems. * Basic knowledge of cybersecurity best ...
IT Specialist
Columbus, OH · On-site
$50K - $60K/yr
Title : IT Specialist Reports to : IT Manager Location : Hybrid, primarily onsite at company ... Experience with remote support tools and ticketing systems. * Basic knowledge of cybersecurity best ...
The IT Field Technician will provide IT field support for restaurants, regional office, and ... Performing preventative maintenance services through field visits and remote access * Providing ...
The IT Field Technician will provide IT field support for restaurants, regional office, and ... Performing preventative maintenance services through field visits and remote access * Providing ...
The IT Field Technician will provide IT field support for restaurants, regional office, and ... Performing preventative maintenance services through field visits and remote access * Providing ...
The IT Field Technician will provide IT field support for restaurants, regional office, and ... Performing preventative maintenance services through field visits and remote access * Providing ...
Administration & Facilities Job Schedule: Full time Remote: No EDUCATION / WORK EXPERIENCE * 2-year ... We don't just accept difference-we celebrate it, we support it, and we thrive on it for the benefit ...
Administration & Facilities Job Schedule: Full time Remote: No EDUCATION / WORK EXPERIENCE * 2-year ... We don't just accept difference-we celebrate it, we support it, and we thrive on it for the benefit ...
IT Helpdesk Support
$17 - $25/hr
Perform remote or on-site installations, upgrades, and repairs of hardware and software. * Assist ... Follow IT service management (ITSM) best practices, including incident management, problem ...
IT Helpdesk Support
$17 - $25/hr
Perform remote or on-site installations, upgrades, and repairs of hardware and software. * Assist ... Follow IT service management (ITSM) best practices, including incident management, problem ...
IT Technician
Sunbury, OH · On-site
Administration & Facilities Job Schedule: Full time Remote: No EDUCATION / WORK EXPERIENCE * 2-year ... We don't just accept difference-we celebrate it, we support it, and we thrive on it for the benefit ...
IT Technician
Sunbury, OH · On-site
Administration & Facilities Job Schedule: Full time Remote: No EDUCATION / WORK EXPERIENCE * 2-year ... We don't just accept difference-we celebrate it, we support it, and we thrive on it for the benefit ...
IT Helpdesk Support
$17 - $25/hr
Perform remote or on-site installations, upgrades, and repairs of hardware and software. * Assist ... Follow IT service management (ITSM) best practices, including incident management, problem ...
Quick apply
IT Helpdesk Support
$17 - $25/hr
Perform remote or on-site installations, upgrades, and repairs of hardware and software. * Assist ... Follow IT service management (ITSM) best practices, including incident management, problem ...
IT Helpdesk Support
$17 - $25/hr
Perform remote or on-site installations, upgrades, and repairs of hardware and software. * Assist ... Follow IT service management (ITSM) best practices, including incident management, problem ...
IT Helpdesk Support
$17 - $25/hr
Perform remote or on-site installations, upgrades, and repairs of hardware and software. * Assist ... Follow IT service management (ITSM) best practices, including incident management, problem ...
IT Helpdesk Support
$17 - $25/hr
Perform remote or on-site installations, upgrades, and repairs of hardware and software. * Assist ... Follow IT service management (ITSM) best practices, including incident management, problem ...
Quick apply
IT Helpdesk Support
$17 - $25/hr
Perform remote or on-site installations, upgrades, and repairs of hardware and software. * Assist ... Follow IT service management (ITSM) best practices, including incident management, problem ...
IT Helpdesk Support
Dublin, OH · On-site
$17 - $25/hr
Perform remote or on-site installations, upgrades, and repairs of hardware and software. * Assist ... Follow IT service management (ITSM) best practices, including incident management, problem ...
IT Helpdesk Support
Dublin, OH · On-site
$17 - $25/hr
Perform remote or on-site installations, upgrades, and repairs of hardware and software. * Assist ... Follow IT service management (ITSM) best practices, including incident management, problem ...
Remote Information Technology Contractor information
See salary details
$5.29 - $10.66
0% of jobs
$10.66 - $16.04
14% of jobs
$16.04 - $21.42
0% of jobs
$21.42 - $26.79
0% of jobs
$31.24 is the 25th percentile. Wages below this are outliers.
$26.79 - $32.17
14% of jobs
$32.17 - $37.54
6% of jobs
$37.54 - $42.92
7% of jobs
The median wage is $46.43 / hr.
$42.92 - $48.30
14% of jobs
$52.13 is the 75th percentile. Wages above this are outliers.
$48.30 - $53.67
28% of jobs
$53.67 - $59.05
8% of jobs
$59.05 - $64.42
8% of jobs
$5
$42
$64
How much do remote information technology contractor jobs pay per hour?

Job description
Maven is hiring for Remote IT Service Desk Analysts that will provide Tier 1 IT support to inquiries made through the Service Desk. Production support includes: network, security, internally developed applications, and corporate systems and employees.
Job Responsibilities:
      Providing exceptional service and solutions through to users of our customers IT Service Desk; working directly with users in a friendly, helpful way, including reaching out to them for resolution, building trust, and educating them in a way that addresses trends; and regional users are completely satisfied with IT support services
      Answering inbound help desk calls, tickets and emails from corporate users, and resolving the majority of technical issues from the playbook
      Supporting enterprise production support process for reporting, evaluating, resolving incidents
      Leveraging Salesforce as a ticketing tool
      Reviewing tools, calls, and reports to define trends of issues that can be resolved with people, process or systems
      Reporting on metrics like call volume, call types, technical talk time
      Contributing to improving the help desk process, and reducing trends to drive down overall incident volume
      Serving as liaison to various departments within to provide assistance and access to information, or systems, when issues arise
      Complete daily help desk checklist summarizing handoff tickets, policies and settlements
      Lead specialists may also act as manager on call.
Requirements:
      Strong customer service, organization, and communication skills
      Strong process management skills
      Ability to understand software, hardware, telephony and connectivity
      Ability to acquire data
      Ability to multi-task
      Ability to focus on objectives while being detail-oriented
      Ability to work independently
      Strong problem-solving skills
      Ability to work effectively with colleagues
      Ability to listen effectively and communicate with candor and honesty
      1-2 years in IT Support (Service Desk preferred and/or Deskside experience
      Experience in supporting multi-site and/or supporting or deploying systems preferred
      Experience using Service Desk ticketing system to track incidents/requests
      Experience win Medium/large support environments
      Certifications such as A+, HDI, ITIL, Network +, Microsoft certs helpful but required
     Experience supporting: Windows OS, MacOS, VOIP Support, Hardware Troubleshooting/Support (Laptop, Desktop Peripherals), MFA, Active Directory, MS Office/Office 365 Support, Smartphone OS, Corporate LAN/WIFI Support