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A map of the United States highlighting the number of Remote Fiber Inspector job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Remote Fiber Inspector job openings in each state, with California having the most at 2 and Alaska the least at 0.

Data Center Operations Technician, COL5 (3rd Shift: Wed - Sat - 10:00pm - 8:00am)

Cologix, Inc.

Columbus, OH • On-site

Full-time

Re-posted 19 days ago

Job description

Job Summary:
Cologix, Inc. is a leading North America network-neutral interconnection and hyperscale edge data center company. They are seeking a detail-oriented Data Center Operations Technician to support customer requests and day-to-day operational activities within a 24x7 colocation environment, focusing on remote hands services and operational monitoring.
Responsibilities:
• Execute remote hands services and customer support requests, including reboots, media swaps, visual inspections, cable tracing, and basic physical-layer tasks
• Install, test, label, and maintain structured copper and fiber cabling, patch panels, and cross-connect infrastructure in accordance with site standards
• Provision and troubleshoot customer and carrier interconnection services within defined physical-layer scope
• Monitor security, environmental, and equipment alarms, perform rounds and readings, validate field conditions, and escalate issues appropriately
• Maintain accurate documentation for cross-connects, connectivity paths, capacity tracking, and operational activities
• Support physical network hardware readiness through rack-and-stack assistance, optic swaps, cable management, and visual checks
• Help maintain data center cleanliness, orderly pathways, and operational discipline in technical spaces
• Support controlled access and escort procedures within secure technical areas in accordance with site requirements
• Participate in rotating 24x7 on-call support and flexible scheduling as needed
Qualifications:
Required:
• High school diploma or equivalent required
• Hands-on experience in data center operations, structured cabling, telecom, IT infrastructure, or a similar technical environment
• Strong working knowledge of copper and fiber media, patching practices, cable testing, and physical-layer troubleshooting
• Ability to execute precise work in live customer environments without creating avoidable risk
• Strong attention to detail in labeling, documentation, change control, and customer-facing task execution
• Ability to recognize environmental, equipment, or operational abnormalities and escalate clearly and appropriately
• Comfortable working in a 24x7 environment where responsiveness, professionalism, and consistency matter
• Ability to work shifts, including nights, weekends, holidays, and on-call rotations as needed
• Strong written and verbal communication skills, with the ability to document work clearly and escalate issues effectively
Preferred:
• Technical training or related certifications preferred
• 2+ years of experience in data center operations, structured cabling, telecom, IT support, or a related field preferred
• Experience working with copper and fiber cabling, patch panels, cross-connects, and cable testing tools
• Familiarity with remote hands services, ticketing systems, documentation practices, and customer support in a technical environment
• Basic understanding of data center layouts, physical network topology, and interconnection environments
Company:
At Cologix, our mission is to cultivate a sustainable digital world that connects people, businesses and communities. Founded in 2010, the company is headquartered in Denver, USA, with a team of 501-1000 employees. The company is currently Growth Stage.

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