Determine the appropriate order fulfillment process and manage order entry to ensure accurate transactions across business entities. * Review customer purchase orders for completeness, compliance ...
Determine the appropriate order fulfillment process and manage order entry to ensure accurate transactions across business entities. * Review customer purchase orders for completeness, compliance ...
Order Management Supervisor
Dublin, OH · On-site
$70 - $90/hr
Determine the appropriate order fulfillment process and manage order entry to ensure accurate transactions across business entities. * Review customer purchase orders for completeness, compliance ...
Order Management Supervisor
Dublin, OH · On-site
$70 - $90/hr
Determine the appropriate order fulfillment process and manage order entry to ensure accurate transactions across business entities. * Review customer purchase orders for completeness, compliance ...
Online Order Filling Team Supervisor
Dublin, OH · On-site
$20 - $33/hr
They locate, prepare, and package merchandise, ensuring the accuracy of orders prior to pick up ... Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off ...
Online Order Filling Team Supervisor
Dublin, OH · On-site
$20 - $33/hr
They locate, prepare, and package merchandise, ensuring the accuracy of orders prior to pick up ... Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off ...
Online Order Filling Team Supervisor
Canal Winchester, OH · On-site
$20 - $33/hr
They locate, prepare, and package merchandise, ensuring the accuracy of orders prior to pick up ... Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off ...
Online Order Filling Team Supervisor
Canal Winchester, OH · On-site
$20 - $33/hr
They locate, prepare, and package merchandise, ensuring the accuracy of orders prior to pick up ... Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off ...
Purchasing Assistant
Westerville, OH · On-site
$18.25 - $23.50/hr
Process purchase orders, change orders and notices to proceed * Create and maintain contract files * Research invoice or purchase order issues as needed * Prepare bid packages Education and/or ...
Purchasing Assistant
Westerville, OH · On-site
$18.25 - $23.50/hr
Process purchase orders, change orders and notices to proceed * Create and maintain contract files * Research invoice or purchase order issues as needed * Prepare bid packages Education and/or ...
Order Puller
Columbus, OH · On-site
$14.75 - $17.50/hr
Order Fulfillment & Accuracy - Pick, pack, and process orders while ensuring a 99% accuracy rate ... and Stock Purchase Plan * AutoZoners Living Well Program for free mental health support
Order Puller
Columbus, OH · On-site
$14.75 - $17.50/hr
Order Fulfillment & Accuracy - Pick, pack, and process orders while ensuring a 99% accuracy rate ... and Stock Purchase Plan * AutoZoners Living Well Program for free mental health support
Order Puller
Columbus, OH · On-site
$14.75 - $17.50/hr
... and order processing are handled with precision. This role is perfect for someone who enjoys ... and Stock Purchase Plan * AutoZoners Living Well Program for free mental health support
Order Puller
Columbus, OH · On-site
$14.75 - $17.50/hr
... and order processing are handled with precision. This role is perfect for someone who enjoys ... and Stock Purchase Plan * AutoZoners Living Well Program for free mental health support
Purchasing in Electronics
Westerville, OH · On-site
$18.25 - $23.50/hr
Work with customers and their BOM to secure components and process an assembly job. This entails securing components by communicating with distributors, printing purchase orders on computer and ...
Purchasing in Electronics
Westerville, OH · On-site
$18.25 - $23.50/hr
Work with customers and their BOM to secure components and process an assembly job. This entails securing components by communicating with distributors, printing purchase orders on computer and ...
Purchasing in Electronics
Westerville, OH · On-site
$18.25 - $23.50/hr
Work with customers and their BOM to secure components and process an assembly job. This entails securing components by communicating with distributors, printing purchase orders on computer and ...
Purchasing in Electronics
Westerville, OH · On-site
$18.25 - $23.50/hr
Work with customers and their BOM to secure components and process an assembly job. This entails securing components by communicating with distributors, printing purchase orders on computer and ...
Purchase order processing * Goods receipt * Invoice processing * Payment lifecycle support Collaborate with business teams to understand requirements and provide effective SAP MM solutions.
Purchase order processing * Goods receipt * Invoice processing * Payment lifecycle support Collaborate with business teams to understand requirements and provide effective SAP MM solutions.
Receiving Associate
Mount Vernon, OH · On-site
$14.25 - $17/hr
Execute precise purchase order processing by following established SOPs. * Utilize scan guns and computer-based software to ensure accurate receipt documentation. * Monitor and address purchase order ...
Receiving Associate
Mount Vernon, OH · On-site
$14.25 - $17/hr
Execute precise purchase order processing by following established SOPs. * Utilize scan guns and computer-based software to ensure accurate receipt documentation. * Monitor and address purchase order ...
Online Order Fulfillment Full Time
Lewis Center, OH · On-site
$15.50 - $20/hr
Processes member purchases in a fast, courteous, and friendly manner by pulling merchandise from a pick list. Utilizes a handheld scanner device (RF) device to pick orders from the sales floor. Uses ...
Online Order Fulfillment Full Time
Lewis Center, OH · On-site
$15.50 - $20/hr
Processes member purchases in a fast, courteous, and friendly manner by pulling merchandise from a pick list. Utilizes a handheld scanner device (RF) device to pick orders from the sales floor. Uses ...
Online Order Fulfillment Part Time
Lewis Center, OH · On-site
$15.50 - $20/hr
Processes member purchases in a fast, courteous, and friendly manner by pulling merchandise from a pick list. Utilizes a handheld scanner device (RF) device to pick orders from the sales floor. Uses ...
New
Online Order Fulfillment Part Time
Lewis Center, OH · On-site
$15.50 - $20/hr
Processes member purchases in a fast, courteous, and friendly manner by pulling merchandise from a pick list. Utilizes a handheld scanner device (RF) device to pick orders from the sales floor. Uses ...
New
Online Order Fulfillment Part Time
New Albany, OH · On-site
$15.50 - $20.25/hr
Processes member purchases in a fast, courteous, and friendly manner by pulling merchandise from a pick list. Utilizes a handheld scanner device (RF) device to pick orders from the sales floor. Uses ...
Online Order Fulfillment Part Time
New Albany, OH · On-site
$15.50 - $20.25/hr
Processes member purchases in a fast, courteous, and friendly manner by pulling merchandise from a pick list. Utilizes a handheld scanner device (RF) device to pick orders from the sales floor. Uses ...
In-take of monthly order file to process all new purchase orders * Perform the entry and processing of sales orders for the department * Act as a liaison between our customer and the factory
Quick apply
In-take of monthly order file to process all new purchase orders * Perform the entry and processing of sales orders for the department * Act as a liaison between our customer and the factory
Field Buyer / Expeditor
Millersport, OH · On-site
Initiates and processes purchase order revisions that establish scope and effects on cost and schedule of agreed upon changes Education and Experience Requirements: * Requires bachelor's degree (or ...
Field Buyer / Expeditor
Millersport, OH · On-site
Initiates and processes purchase order revisions that establish scope and effects on cost and schedule of agreed upon changes Education and Experience Requirements: * Requires bachelor's degree (or ...
Field Buyer / Expeditor
Millersport, OH · On-site
Initiates and processes purchase order revisions that establish scope and effects on cost and schedule of agreed upon changes Education and Experience Requirements: * Requires bachelor's degree (or ...
Field Buyer / Expeditor
Millersport, OH · On-site
Initiates and processes purchase order revisions that establish scope and effects on cost and schedule of agreed upon changes Education and Experience Requirements: * Requires bachelor's degree (or ...
Field Buyer / Expeditor
Millersport, OH · On-site
Initiates and processes purchase order revisions that establish scope and effects on cost and schedule of agreed upon changes Education and Experience Requirements: * Requires bachelor's degree (or ...
Field Buyer / Expeditor
Millersport, OH · On-site
Initiates and processes purchase order revisions that establish scope and effects on cost and schedule of agreed upon changes Education and Experience Requirements: * Requires bachelor's degree (or ...
Senior Procurement Analyst
Columbus, OH · On-site
Support purchase order processing, invoice reconciliation, and issue resolution in collaboration with Finance and Purchasing teams. * Track contract terms, expirations, renewals, and key business ...
Senior Procurement Analyst
Columbus, OH · On-site
Support purchase order processing, invoice reconciliation, and issue resolution in collaboration with Finance and Purchasing teams. * Track contract terms, expirations, renewals, and key business ...
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Customer Service Associate - CSA
Columbus, OH · On-site
$18.50 - $20/hr
Specific customer purchase order processing * Analyze customer needs and provide appropriate solutions * Handle customer inquiries, complaints, and escalations in a professional manner * Maintain ...
Quick apply
Be Seen First
Customer Service Associate - CSA
Columbus, OH · On-site
$18.50 - $20/hr
Specific customer purchase order processing * Analyze customer needs and provide appropriate solutions * Handle customer inquiries, complaints, and escalations in a professional manner * Maintain ...
Purchase Order Processing information
See salary details
$9.86 - $11.28
1% of jobs
$11.28 - $12.70
1% of jobs
$12.70 - $14.12
6% of jobs
$14.12 - $15.54
14% of jobs
$15.72 is the 25th percentile. Wages below this are outliers.
$15.54 - $16.96
21% of jobs
The median wage is $17.43 / hr.
$16.96 - $18.38
19% of jobs
$18.38 - $19.80
12% of jobs
$19.87 is the 75th percentile. Wages above this are outliers.
$19.80 - $21.22
11% of jobs
$21.22 - $22.64
6% of jobs
$22.64 - $24.06
5% of jobs
$24.06 - $25.48
3% of jobs
$9
$18
$25
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Full-time
Re-posted 7 days ago
Hyperion Materials & Technologies rating
7.0
Based on 5 frontline employees who took The Breakroom Quiz
Job description
The Order Management Supervisor is a hands-on leader responsible for managing a portfolio of customer accounts while supervising a team of Order Management Representatives across the Americas. In addition to performing day-to-day order management activities for assigned accounts, this role provides direct leadership, coaching, and performance management for a team of customer service professionals. The Supervisor leads daily visual management meetings, monitors team performance and service levels, supports employee development through training and onboarding, ensures compliance with established processes and policies, and drives continuous improvement to deliver an exceptional customer experience. This is a hybrid position based in our Dublin, Ohio office. Other locations will be considered for internal candidates.
- Manage a portfolio of assigned customer accounts while ensuring exceptional service and timely order processing.
- Receive and process customer orders submitted by customers, the sales team, and eCommerce channels.
- Enter and validate customer order information in the ERP system to ensure accurate and timely order execution.
- Verify new customer accounts are properly established in M3 and coordinate with internal stakeholders to complete customer setup when required.
- Validate product master data for new and existing products, partnering with Product Units (PUs) to resolve setup issues that could delay order fulfillment.
- Verify customer pricing for ordered products and coordinate with the business to establish or update pricing as needed.
- Determine the appropriate order fulfillment process and manage order entry to ensure accurate transactions across business entities.
- Review customer purchase orders for completeness, compliance with company requirements, and alignment with approved pricing and quotations.
- Provide customers with timely order confirmations and communicate order status as needed.
- Resolve customer claims, including credits, rebills, and other order-related adjustments, following Product Unit review and approval.
- Coach, mentor, and provide regular performance feedback to Order Management Representatives, establishing clear expectations, recognizing achievements, and addressing performance concerns in a timely manner.
- Conduct daily visual management meetings to review workload, performance metrics, priorities, and continuous improvement opportunities.
- Monitor customer service performance metrics, identify trends, and recommend process improvements to the Customer Experience Manager and Customer Experience Projects Manager.
- Ensure compliance with established order management processes, customer service policies, and internal controls.
- Serve as the first point of escalation for complex customer order issues and collaborate cross-functionally to drive timely resolution.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- High School Diploma, BS Degree in Communications, Operations, Business, Sales or Engineering preferred.
- 5-7 years of experience in customer service or other customer-facing role
- 1-2 years in a leadership role
- Experience in Oracle and M3 or similar system a plus
- Self-starter, highly motivated with excellent business-wide communication skills.
- Ability to work self-directed and prioritize a wide range of projects or requests on an ogoing basis.
- Proficient computer skills. Familiarity with Microsoft Office Suite.
- Ability to quickly acquire knowledge of technical products.
- Ability to work flexible schedules/extended hours on occasion to collaborate with partners in Europe and Asia.
- Travel: Ability to travel <10% of the time. Occasional travel to visit customers.
What Hyperion Materials & Technologies employees say
Pay
Hours and flexibility
Workplace
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About Hyperion Materials & Technologies
Sourced by ZipRecruiter
Industry
Industrial machinery manufacturing
Company size
1,001 - 5,000 Employees
Headquarters location
Columbus, OH, US
Year founded
2018