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Part Time Chat Support Remote Jobs in Columbus, OH

Liveops

Remote Customer Service Representative

Newark, OH · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

NoGigiddy

Customer Success Specialist

Columbus, OH · Remote

$16 - $22/hr

... remote jobs, surveys, gig platforms, and financial tools -- all in one place, free to access, no ... you\'ll support our community with fast, helpful, and genuine responses across email, chat, and ...

Park National

CCC Call Specialist I - Part Time

Newark, OH · Hybrid

$15.50 - $20.75/hr

... Chat and/or email * Provide customer support for electronic banking products and services ... Internet Service Requirements for Remote Workers: - Reliable Internet with a minimum 100 Mbps ...

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All JobsChat Support JobsPart Time Chat Support Remote JobsPart Time Chat Support Remote Jobs in Columbus, OH

Part Time Chat Support Remote information

See Columbus, OH salary details

$13

$25

$43

How much do part time chat support remote jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for part time chat support remote in Columbus, OH is $25.16, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $27.40 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Part Time Chat Support Remote, and why are they important?

To excel as a Part Time Chat Support Remote, candidates need strong written communication skills, basic computer literacy, and often a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools like Zendesk or Freshdesk is typically required. Outstanding problem-solving ability, patience, and a customer-focused attitude are key soft skills that distinguish top performers. These skills ensure prompt, accurate, and empathetic responses, leading to high customer satisfaction and efficient issue resolution in a virtual environment.

What are some common challenges faced by part-time remote chat support agents, and how can they be managed?

Part-time remote chat support agents often face challenges such as managing multiple simultaneous conversations, maintaining a consistent and friendly tone in written communication, and adapting to different customers’ needs without in-person cues. Effective time management, thorough training on company systems, and strong written communication skills can help overcome these challenges. Many employers also provide resources like knowledge bases and collaborative team chats to support agents in resolving complex issues efficiently.

What is the difference between Part Time Chat Support Remote vs Part Time Customer Service Representative?

AspectPart Time Chat Support RemotePart Time Customer Service Representative
CredentialsBasic computer skills, communication skillsBasic computer skills, communication skills
Work EnvironmentRemote, online chat platformRemote or in-office, phone and email support
Industry UsageCustomer support, tech companies, e-commerceRetail, telecom, service industries
Search & Comparison IntentFocus on online chat roles, remote support jobsBroader customer service roles, including phone support

Part Time Chat Support Remote and Part Time Customer Service Representative roles share similar skills and remote work environments. However, chat support focuses specifically on online messaging platforms, while customer service reps may handle calls and emails. Both roles are common in various industries, but chat support is more specialized for online communication.

What are part time chat support remote jobs?

Part time chat support remote jobs involve assisting customers or clients via online chat platforms, usually from the comfort of your home. Employees respond to inquiries, resolve issues, and provide information about products or services, all through written communication. These roles typically require good typing skills, strong communication abilities, and sometimes basic knowledge of the company's offerings. Schedules are flexible, making them ideal for students, parents, or anyone seeking supplemental income. The remote aspect allows for work to be done from virtually anywhere with a stable internet connection.
What are popular job titles related to Part Time Chat Support Remote jobs in Columbus, OH? For Part Time Chat Support Remote jobs in Columbus, OH, the most frequently searched job titles are:
What job categories do people searching Part Time Chat Support Remote jobs in Columbus, OH look for? The top searched job categories for Part Time Chat Support Remote jobs in Columbus, OH are:
Part Time Chat Support Remote jobs near you
Remote Customer Service Representative

Remote Customer Service Representative

Liveops

Newark, OH • Remote

$20/hr

Contractor

Posted yesterday

Job description

Tax Software Support – Independent Contractor

Location: Remote (US-Based)

Apply today to join the 1/5/26 certification class and lock in your spot for tax season success. Liveops is contracting seasonal Product Support Agents to provide remote support for a leading tax software program. This opportunity is ideal for independent contractors who want to deliver empathetic, tech-enabled service during peak season.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide support services.
  • Set your own schedule.
  • Provide a distraction-free home office.
  • Provide your own home office equipment.
  • Handle customer calls, assess needs, and solve problems.
Requirements
  • Experience taking inbound and outbound calls.
  • Computer skills, including navigating multiple systems and documenting call notes.
  • Strong communication skills and the ability to connect with diverse individuals.
  • Ability to sit for long periods.
  • Patience and empathy.
  • Ability to provide services pursuant to your contract independently.
Preferred Qualifications
  • Available to provide services on April 14 and 15.
  • Comfortable using video chat and screen-sharing tools.
  • Adaptable to changing procedures and tech challenges.
  • Experience with inbound/outbound customer support; call center experience is a plus.
Hours
  • Choose your own schedule by self-scheduling 30-minute blocks or commits.
  • Hours of Operation (Jan–Apr): 7 days/week, 8:00 AM – 12:00 AM ET.
  • Client seeks agents who can support a minimum of 80 commits/month (Jan–Apr), with 10+ commits on April 14 and 12+ commits on April 15.
Compensation
  • Submit invoices and receive payment for completed services pursuant to contract.
  • Invoice $0.34 per minute of talk time for providing services January–April.
  • Agents new to the program may be eligible for a $200 incentive for meeting client metrics through Tax Day.
  • Additional performance-based pay may be announced during the season.
  • ICs are responsible for their own taxes and expenses.
  • Earn up to $20/hour; earnings vary and are not guaranteed.
Computer Requirements
  • CPU: Intel i5/i7/i9 (8th Gen+) or AMD Ryzen 5/7/9 (2nd Gen+).
  • Internet: Wired connection required (Wi-Fi and Satellite not permitted); minimum 20 Mbps download and 5 Mbps upload.
  • OS: Windows 11 (64-bit); Macs, Chromebooks, and Tablets are not compatible.
  • Equipment: Dual monitors required (1920Ă—1080), USB headset required, webcam required.
  • Review the Liveops Mobile Device and Security Requirements
Application and Certification Process
  • Complete an application and pass a background check.
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete program-specific certifications.
Background Check

For a limited time, it’s only $20. Background check requires a non-refundable fee paid to the vendor. View background requirements

Important Notes
  • Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom sessions.
  • Certification sessions are normally scheduled between 10:00 AM ET and 8:00 PM ET, but actual session times and lengths will vary.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

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About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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