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Entry Level Remote Customer Support Representative Jobs in Columbus, OH

Nexera

Entry Level Remote Sales Role

Columbus, OH · Remote

$1.5K - $5.3K/wk

We provide full training and licensing support. Why recent grads choose this over a traditional job ... Any customer-facing role -- retail, hospitality, food service, tutoring * Student athletes or ...

Dawson

Customer Support

Columbus, OH · Remote

$18/hr

Customer Support Publishing $18.00 per hour Monday-Friday, shift scheduled within 7:00am-6:00pm ... Fully remote role - work from the comfort of home * Paid training, including time for equipment ...

Nexera

Entry Level Remote Insurance Sales

Columbus, OH · Remote

$1.5K - $3.2K/wk

What we provide * Full licensing support -- we walk you through getting your Life and Health ... Any customer-facing role -- retail, hospitality, food service, tutoring * Student athletes or ...

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Entry Level Remote Customer Support Representative information

See Columbus, OH salary details

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How much do entry level remote customer support representative jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for entry level remote customer support representative in Columbus, OH is $18.16, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $20.19 per hour, depending on experience, location, and employer.

What is an entry level remote customer support representative?

Entry Level Remote Customer Support Representatives are professionals who assist customers with inquiries, issues, and support requests through channels like phone, email, or chat, all while working from a remote location. They typically handle basic troubleshooting, provide product or service information, and resolve common problems. This role is ideal for individuals starting their careers, as it requires strong communication skills and problem-solving abilities but usually does not demand prior experience. Training is often provided by employers to help new hires become familiar with company systems and customer service protocols.

What skills and qualifications are needed to thrive as an entry level remote customer support representative?

To thrive as an Entry Level Remote Customer Support Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, helpdesk software, and basic computer proficiency are commonly required. Patience, active listening, and adaptability are standout soft skills for effectively addressing customer concerns and working independently. These skills ensure efficient issue resolution, positive customer experiences, and successful performance in a remote support environment.

What are common challenges faced by entry level remote customer support representatives, and how can they be managed?

Entry Level Remote Customer Support Representatives often encounter challenges such as managing high volumes of customer inquiries, maintaining clear communication without face-to-face interaction, and adapting to new technologies or platforms. To manage these effectively, it's helpful to develop strong organizational skills, actively seek guidance from team leads or mentors, and stay engaged with training resources offered by the company. Regular virtual check-ins and participation in team chats can also foster a sense of connection and provide valuable support.

What is the difference between Entry Level Remote Customer Support Representative vs Customer Service Associate?

AspectEntry Level Remote Customer Support RepresentativeCustomer Service Associate
Work EnvironmentRemote, home-basedIn-office or remote depending on employer
Required SkillsCommunication, problem-solving, basic tech knowledgeCommunication, interpersonal skills, customer interaction
Common CertificationsNone typically required, but customer service or tech certifications helpfulNone typically required
Industry UsageCommon in tech, retail, telecom sectorsWidespread across retail, hospitality, healthcare

Both roles focus on assisting customers, but the Entry Level Remote Customer Support Representative is specifically designed for remote work with a focus on technical support and troubleshooting, while the Customer Service Associate may work in various settings, including in-person or remote, with broader customer interaction responsibilities.

What are popular job titles related to Entry Level Remote Customer Support Representative jobs in Columbus, OH?

For Entry Level Remote Customer Support Representative jobs in Columbus, OH, the most frequently searched job titles are:

What job categories do people searching Entry Level Remote Customer Support Representative jobs in Columbus, OH look for?

The top searched job categories for Entry Level Remote Customer Support Representative jobs in Columbus, OH are:

What cities near Columbus, OH are hiring for Entry Level Remote Customer Support Representative jobs?

Cities near Columbus, OH with the most Entry Level Remote Customer Support Representative job openings:

Entry Level Remote Customer Support Representative jobs near you
Infographic showing various Entry Level Remote Customer Support Representative job openings in Columbus, OH as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $37,764 per year, or $18.2 per hour.

CUSTOMER SUPPORT REPRESENTATIVE

TRC Talent Solutions

Columbus, OH • Remote

$15.25 - $20.75/hr

Full-time

Posted 5 days ago

Job description

CUSTOMER SUPPORT REPRESENTATIVE
THIS IS A "WORK FROM HOME" POSITION. HOWEVER, CANDIDATES MUST LIVE IN THE CENTRAL OHIO GEOGRAPHIC REGION.
YOU MUST MEET SPECIFIC INTERNET CAPACITY REQUIREMENTS IN ADDITION TO THE POSTED JOB REQUIREMENTS.
Receiving incoming phone calls from client locations requesting assistance with processes and set up.
Client provides a laptop and headset with all of the necessary software and support features.
REQUIREMENTS:

  • Customer Service skills - minimum of 1-year prior experience in a Call Center environment.

  • Excellent communication skills; speaking, listening, computer logging.

  • Good computer literacy with database software. Previous use of "Salesforce" is a +.

  • Quiet, uninterrupted environment to work & receive phone calls.

  • Ability to learn and utilize training quickly.

  • Professional attitude.

  • Some previous college experience is a +.

  • Clean criminal background is required.

THIS IS A "WORK FROM HOME" POSITION. HOWEVER, CANDIDATES MUST LIVE IN THE CENTRAL OHIO GEOGRAPHIC REGION.
YOU MUST MEET SPECIFIC INTERNET CAPACITY REQUIREMENTS IN ADDITION TO THE POSTED JOB REQUIREMENTS.
IN ORDER TO BE CONSIDERED FOR THIS POSITION, YOU MUST UPLOAD A CURRENT RESUME SHOWING RECENT, RELEVANT EXPERIENCE ALONG WITH YOUR APPLICATION.
TRC Staffing Services, Inc. is an Equal Opportunity Employer and considers all qualified candidates for employment without regard to race, color, religion, gender, gender identification, sexual orientation, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
CUSTOMER SUPPORT REPRESENTATIVE
THIS IS A "WORK FROM HOME" POSITION. HOWEVER, CANDIDATES MUST LIVE IN THE CENTRAL OHIO GEOGRAPHIC REGION.
YOU MUST MEET SPECIFIC INTERNET CAPACITY REQUIREMENTS IN ADDITION TO THE POSTED JOB REQUIREMENTS.
Receiving incoming phone calls from client locations requesting assistance with processes and set up.
Client provides a laptop and headset with all of the necessary software and support features.