Operations Program Coordinator Jobs in Columbus, OH

Position: Recovery Housing Program Coordinator (RHPC)

Job Summary: The Recovery Housing Program Coordinator will report directly to the Recovery Housing Program Supervisor. The RHPC is responsible for managing housing services to support individuals in recovery. This role involves coordinating housing operations, ensuring the effective placement of residents, and working collaboratively with clinical and support staff to create a supportive and therapeutic environment for residents. The RHPC plays a critical role in facilitating residents' access to stable housing, addressing residents' needs, and contributing to their overall recovery journey.

As a RHPC, you will have distinct housing and clinical roles and different duties applicable to each role. While working in your housing capacity, you are expected to only fulfill your housing duties and complete housing tasks. While working in a clinical capacity, you are expected to only fulfill your case management duties and complete clinical tasks.

Duties and Responsibilities:

Housing Duties: 

• Ensure the house remains free from alcohol, illicit substances, and other prohibited items.
• Respond to incidents at the recovery home, address resident concerns, and complete necessary reports as the primary point of contact for residents.
• Monitor resident progress and adherence to program guidelines, identify potential warning signs of symptom recurrence, and refer residents for additional support as needed.
• Be available to provide additional support to residents and answer resident questions.
• Conduct daily check-ins with Level 2 and 3 residents to review and discuss their recovery plans.
• Organize and coordinate resident moves between recovery homes.
• Provide orientation to new residents moving into the recovery home.
• Regularly inspect the property, ensure all residents are accounted for, maintain a substance-free environment, and be on-site for a minimum of four days a week.
• Be available, as needed, to cover shifts overnight and on weekends to ensure paid staff are on-site in Level 3 recovery housing when residents are present.
• Offer leadership with recommendations for resident managers, assist residents with weekly house meetings, and ensure that all residents are attending weekly house meetings.
• Compile weekly phase-ups and overnight passes for approval and communicate any changes to residents once approved.
• Attend Ohio Recovery Housing training and conferences as scheduled and complete ORH surveys.
• Conducting urine screens and medication counts at the request of clinical staff.
• Maintain accurate records of housing documents, including updated Resident Agreements and end-of-day reports.
• Present accountability reports and behavioral contracts to residents as needed.
• Ensure residents adhere to program rules and expectations and respond appropriately when residents are not adhering to resident code of conduct.
• Ensure residents adhere to LRH's good neighbor policy and assist leadership in addressing neighbor concerns.
• Complete monthly house inspections and routine safety equipment checks, maintain general upkeep of the home, and communicate issues to maintenance as necessary.
• Model recovery principles and prosocial behavior.
• Transport residents, travel between multiple locations

  Clinical Duties:

• Support residents to gain access to necessary medical, social, educational, vocational, recreational, and criminal justice services.
• Help residents obtain financial assistance, job assistance, housing assistance, food, and clothing.
• Facilitate linkages to community resources and support, including self-help support groups.
• Assist residents with increasing their social support networks with friends, family members, and/or organizations.
• Assist residents perform daily living activities.
• Complete documentation accurately and in a timely manner, as required by LRH policies, applicable payor requirements, and applicable laws.
• Advocate for residents' needs, ensuring they receive high-quality care and support.
• Provide residents with assistance during crises or emergencies, including relapse.
• Participate in team meetings to review residents' progress and develop strategies for enhanced support.

Required Experience/Certifications:

• At least two (2) years of relevant experience programs related to substance abuse recovery or supportive housing
• Valid driver's license, proof of auto insurance, and access to a reliable personal vehicle
• Must pass BCI check, all Corporate Compliance checks, and employment drug screen
• Age 25 years or older

Preferred  Experience/Certifications:

• Bachelor's degree in social work, psychology, counseling, or a related field (or equivalent experience)
• CDCA

Schedule: Tuesday - Saturday 12p - 8pm

Compensation range: $22.00 - $28.00/hr

Location: Whitehall, OH