The Technical Support Engineer is responsible for providing first line phone support for complex IT based systems and ensuring customer issues are resolved efficiently. Responsibilities : • ...
The Technical Support Engineer is responsible for providing first line phone support for complex IT based systems and ensuring customer issues are resolved efficiently. Responsibilities : • ...
Continuous Improvement QUALIFICATIONS Minimum Qualifications: (education, experience level ... Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship ...
Continuous Improvement QUALIFICATIONS Minimum Qualifications: (education, experience level ... Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship ...
Technical Support
Columbus, OH · On-site
$20 - $22/hr
... level two support, and problem management • Maintain professionalism and netiquette to ensure ... data analytics Technical Proficiency: • Leverage the chat tooling and ticketing platform ...
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Technical Support
Columbus, OH · On-site
$20 - $22/hr
... level two support, and problem management • Maintain professionalism and netiquette to ensure ... data analytics Technical Proficiency: • Leverage the chat tooling and ticketing platform ...
Support Engineer
Westerville, OH · On-site
Support Engineer Locations: Westerville, OH / Phoenix, AZ(Onsite) Duration: Long Term Description ... Escalate issues to Level 2/3 teams as needed, following escalation protocols. * Document incidents ...
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Support Engineer
Westerville, OH · On-site
Support Engineer Locations: Westerville, OH / Phoenix, AZ(Onsite) Duration: Long Term Description ... Escalate issues to Level 2/3 teams as needed, following escalation protocols. * Document incidents ...
Technical Specialist I/Technical Specialist 2/Sr Technical Specialist
Groveport, OH · On-site
$67K - $127K/yr
... Provide support in the engineering, construction, installation, startup, and commissioning of ... proficient level in the Technical Specialist series • Be distinguished from the Technical ...
Technical Specialist I/Technical Specialist 2/Sr Technical Specialist
Groveport, OH · On-site
$67K - $127K/yr
... Provide support in the engineering, construction, installation, startup, and commissioning of ... proficient level in the Technical Specialist series • Be distinguished from the Technical ...
The Application Support Engineer provides technical support, develops proactive solutions, and collaborates with internal teams and external vendors to resolve issues efficiently. This position also ...
The Application Support Engineer provides technical support, develops proactive solutions, and collaborates with internal teams and external vendors to resolve issues efficiently. This position also ...
Cart.com is looking for a Technical Support Specialist who is able to solve complex problems and provide level 2 and 3 technical support working closely with Operations, Technical Services ...
Cart.com is looking for a Technical Support Specialist who is able to solve complex problems and provide level 2 and 3 technical support working closely with Operations, Technical Services ...
Cart.com is looking for a Technical Support Specialist who is able to solve complex problems and provide level 2 and 3 technical support working closely with Operations, Technical Services ...
Cart.com is looking for a Technical Support Specialist who is able to solve complex problems and provide level 2 and 3 technical support working closely with Operations, Technical Services ...
Exciting Opportunity for REX Support Engineer (3DEXPERIENCE Platform) in Raymond, Ohio
Raymond, OH · On-site
... Level 2 / Level 3 production support for REX, a business‑critical application built on the ... This role requires strong functional and technical expertise on 3DEXPERIENCE , along with the ...
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Exciting Opportunity for REX Support Engineer (3DEXPERIENCE Platform) in Raymond, Ohio
Raymond, OH · On-site
... Level 2 / Level 3 production support for REX, a business‑critical application built on the ... This role requires strong functional and technical expertise on 3DEXPERIENCE , along with the ...
Technical Support Specialist-1
OH · Remote
Bachelor's degree in chemical, computer, or electrical engineering, or technical degree from an ... Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible ...
Technical Support Specialist-1
OH · Remote
Bachelor's degree in chemical, computer, or electrical engineering, or technical degree from an ... Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible ...
Bachelor\'s degree in chemical, computer, or electrical engineering, or technical degree from an ... Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible ...
Bachelor\'s degree in chemical, computer, or electrical engineering, or technical degree from an ... Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible ...
Temp | Administration | Customer Supp/Account Rep-Sr-IT | Level 2(USD) / IT Technical Support / Helpdesk Support Location: Columbus, OH 43219 Duration: 06 Months Pay Rate: $21.00/- on W2 About Job:
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Temp | Administration | Customer Supp/Account Rep-Sr-IT | Level 2(USD) / IT Technical Support / Helpdesk Support Location: Columbus, OH 43219 Duration: 06 Months Pay Rate: $21.00/- on W2 About Job:
Plant Support Engineer - Electrical
Columbus, OH · On-site
$90K - $120K/yr
Offer technical support for maintenance teams and help resolve operating challenges * Lead complex ... Minimum 2+ years of relevant engineering experience preferred * Prior power plant or nuclear ...
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Plant Support Engineer - Electrical
Columbus, OH · On-site
$90K - $120K/yr
Offer technical support for maintenance teams and help resolve operating challenges * Lead complex ... Minimum 2+ years of relevant engineering experience preferred * Prior power plant or nuclear ...
... level two support, and problem management • Maintain professionalism and netiquette to ensure ... data analytics Technical Proficiency: • Leverage the chat tooling and ticketing platform ...
Quick apply
... level two support, and problem management • Maintain professionalism and netiquette to ensure ... data analytics Technical Proficiency: • Leverage the chat tooling and ticketing platform ...
... level of customer satisfaction by ensuring clear business and technical solution alignment ... Support Engineer - Juniper/Mist (Columbus, OH) role). Please feel free to forward this job post to ...
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... level of customer satisfaction by ensuring clear business and technical solution alignment ... Support Engineer - Juniper/Mist (Columbus, OH) role). Please feel free to forward this job post to ...
The Product Support Engineer (PSE) provides technical support for the product portfolio of in ... The Company operates with two primary business units: Building Products and Consumer Products. The ...
The Product Support Engineer (PSE) provides technical support for the product portfolio of in ... The Company operates with two primary business units: Building Products and Consumer Products. The ...
The Product Support Engineer (PSE) provides technical support for the product portfolio of in ... The Company operates with two primary business units: Building Products and Consumer Products. The ...
The Product Support Engineer (PSE) provides technical support for the product portfolio of in ... The Company operates with two primary business units: Building Products and Consumer Products. The ...
Sr. Product Support Engineer
Columbus, OH · On-site
$1.0K - $2.0K/day
The Product Support Engineer (PSE) provides technical support, ensures regulatory compliance, and ... Employer HSA contribution (up to $1,000/single or $2,000/family depending on plan type) * On-site ...
Sr. Product Support Engineer
Columbus, OH · On-site
$1.0K - $2.0K/day
The Product Support Engineer (PSE) provides technical support, ensures regulatory compliance, and ... Employer HSA contribution (up to $1,000/single or $2,000/family depending on plan type) * On-site ...
Sr. Product Support Engineer
Columbus, OH · On-site
$1.0K - $2.0K/day
The Product Support Engineer (PSE) provides technical support, ensures regulatory compliance, and ... Employer HSA contribution (up to $1,000/single or $2,000/family depending on plan type) * On-site ...
Sr. Product Support Engineer
Columbus, OH · On-site
$1.0K - $2.0K/day
The Product Support Engineer (PSE) provides technical support, ensures regulatory compliance, and ... Employer HSA contribution (up to $1,000/single or $2,000/family depending on plan type) * On-site ...
THE OPPORTUNITY As the Specialist, IT Restaurant Support, you will support the Restaurant Crew experience by investigating and resolving Tier 2 technical issues related to restaurant level devices ...
THE OPPORTUNITY As the Specialist, IT Restaurant Support, you will support the Restaurant Crew experience by investigating and resolving Tier 2 technical issues related to restaurant level devices ...
Level 2 Technical Support Engineer information
See salary details
$37.5K - $45K
4% of jobs
$45K - $52.4K
12% of jobs
$58K is the 25th percentile. Wages below this are outliers.
$52.4K - $59.9K
12% of jobs
$59.9K - $67.3K
13% of jobs
The median wage is $73.1K / yr.
$67.3K - $74.8K
12% of jobs
$74.8K - $82.2K
9% of jobs
$82.2K - $89.7K
8% of jobs
$95K is the 75th percentile. Wages above this are outliers.
$89.7K - $97.1K
9% of jobs
$97.1K - $104.6K
9% of jobs
$104.6K - $112K
4% of jobs
$112K - $119.5K
10% of jobs
$37.5K
$79K
$119.5K
How much do level 2 technical support engineer jobs pay per year?

Full-time
Posted 29 days ago
Job description
ADB SAFEGATE is focused on powering innovation and operational excellence across the organization. The Technical Support Engineer is responsible for providing first line phone support for complex IT based systems and ensuring customer issues are resolved efficiently.
Responsibilities:
• Providing professional, technical customer service over the phone, email, remote connection, etc., to troubleshoot, diagnose and assist customers in resolving problems
• Producing detailed diagnose and system performance report
• On a rotational basis, providing 24 hour, 7 days a week emergency telephone support.
• Providing follow through to customers to ensure issues get resolved.
• Providing answers to customers by identifying problems, researching answers and guiding customers through corrective actions.
• Supporting system engineering on both in house customer validation testing
• Performing technical training internally or for customers
• Travels 40% to 60% of the time.
Qualifications:
Required:
• Associates’ Degree in Computer Science, Information Technology, Electrical Technology (ET) or Associate in Computer Engineering Technology (EET), equivalent degree, or equivalent experience.
• Minimum of 12 months+ experience working in a Service Desk/Inbound Call Center environment
• Sound understanding of customer support, operations, and processes
• Experience in supporting and maintaining complex software applications
• Proven analytical and problem-solving abilities.
Preferred:
• Preferred knowledge of programming languages such as Java, C and Python
• Fluent Spanish (oral and written communication skills) desired.
Company:
ADB SAFEGATE is a provider of solutions that boost efficiency, improve safety, raise environmental sustainability. Founded in 1947, the company is headquartered in Zaventem, BEL, with a team of 1001-5000 employees. The company is currently Late Stage.