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Knowledge Base Jobs in Columbus, OH (NOW HIRING)

STI

Help Desk Analyst

Columbus, OH · On-site

$19.75 - $27/hr

Experience with ServiceNow and Knowledge Base preferable. * Consultant must be available to work a standard 8 hour shift between the hours of 7AM and 5PM. (Expect regular changes to either the ...

Sangoma

IT Support Manager - Remote US

Columbus, OH · Remote

Maintain a comprehensive knowledge base of support procedures and technical solutions. * Ensure team adherence to service level agreements (SLAs) and quality standards. * Develop training programs ...

Amicis Global

Technical Support

Columbus, OH · On-site

$20 - $22/hr

While providing the highest level of customer service, the Service Desk Chat Agent answers incoming chats, tracks all information in a ticket tracking system, and uses a knowledge base tool along ...

Chipotle

Specialist, IT Restaurant Support

Columbus, OH

$22.59 - $28.37/hr

Collaborate with internal and external partners as needed to ensure timely and efficient resolution to escalations. * Assist in maintaining support documentation and knowledge base articles for Tier ...

New

Woodforest Financial Group

Teller Retail Banker

London, OH

$15.25 - $19/hr

The well-rounded knowledge base that you develop will prepare you for advancement opportunities and a robust career in banking at Woodforest. Key responsibilities include: * Achieving individual ...

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All JobsKnowledge Base JobsKnowledge Base Jobs in Columbus, OH

Knowledge Base information

See Columbus, OH salary details

$43K

$108.8K

$181.1K

How much do knowledge base jobs pay per year?

As of Jun 12, 2026, the average yearly pay for knowledge base in Columbus, OH is $108,847.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,500.00 and $130,400.00 per year, depending on experience, location, and employer.

Which 3 jobs will survive AI?

Knowledge Base roles, such as technical writers, customer support specialists, and trainers, are likely to persist as they require complex communication, empathy, and contextual understanding that AI cannot fully replicate. These jobs often involve interpreting nuanced information, managing relationships, and adapting to new knowledge, making them more resilient to automation. Skills in critical thinking, problem-solving, and domain expertise will continue to be valuable in these roles.

What are the typical daily responsibilities of a Knowledge Base Specialist?

A Knowledge Base Specialist’s daily tasks often include researching, creating, and updating articles or FAQs to ensure documentation is clear and current. They collaborate closely with support teams, product managers, and subject matter experts to gather information and address recurring user issues. Regular quality audits, monitoring user feedback, and optimizing content for searchability are also key parts of the role. This position requires balancing multiple projects and adapting documentation as products or services evolve, contributing directly to enhanced customer satisfaction and team efficiency.

What are the key skills and qualifications needed to thrive in the Knowledge Base position, and why are they important?

To excel in a Knowledge Base Specialist role, one should possess strong written communication skills, meticulous attention to detail, and experience with content management systems or knowledge management platforms. Familiarity with tools such as Zendesk, Confluence, Salesforce Knowledge, or similar documentation environments is often required, and certifications in knowledge management can be beneficial. Exceptional collaboration, analytical thinking, and the ability to translate complex information into user-friendly content are valuable soft skills. These abilities are crucial for ensuring up-to-date, accessible resources that empower colleagues and customers to find accurate answers efficiently.

How to make 10000 a month with no degree?

A knowledge base specialist can potentially earn $10,000 a month by developing expertise in technical writing, content creation, or customer support, often through freelance work or remote positions. Building skills in writing, research, and using tools like content management systems can help increase earning potential without a degree, especially with experience and a strong portfolio.

What are knowledge-based jobs?

Knowledge-based jobs involve roles that require specialized knowledge, expertise, and analytical skills, often in fields like information technology, research, or consulting. These jobs typically involve problem-solving, data analysis, and the use of tools such as databases or software to support decision-making and innovation.

What professions make 200,000 a year without a degree?

Professions such as commercial pilots, real estate brokers, and certain sales managers can earn $200,000 or more annually without requiring a college degree. Success in these roles often depends on experience, skills, licensing, or certifications rather than formal education. High-performance sales roles and specialized trades may also reach this income level with experience and effort.

What does a Knowledge Base job involve?

A Knowledge Base job involves creating, managing, and optimizing informational content to help users find answers to common questions. Professionals in this role structure and maintain databases of articles, FAQs, and documentation for internal teams or customers. They ensure the content is accurate, well-organized, and easily searchable. Strong writing, technical, and organizational skills are essential for success in this role.

What job categories do people searching Knowledge Base jobs in Columbus, OH look for? The top searched job categories for Knowledge Base jobs in Columbus, OH are:
Knowledge Base jobs near you
Infographic showing various Knowledge Base job openings in Columbus, OH as of June 2026, with employment types broken down into 72% Full Time, and 28% Contract. Highlights an 74% In-person, and 26% Remote job distribution, with an average salary of $108,847 per year, or $52.3 per hour.
PreOp PostOp Registered Nurse Full Time

PreOp PostOp Registered Nurse Full Time

United Surgical Partners

Lancaster, OH

Other

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

United Surgical Partners International rating

5.7

Company rating: 5.7 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

Job description

Lancaster Specialty Surgery Center is seeking a Full Time PreOP PACU RN to join our team!!

Job Summary:

The RN Pre-op/PACU is a Registered Nurse that provides quality patient care using the nursing process, the medical plan of care, and organizational policies. The RN Pre-op/PACU provides safe, effective, and high-quality patient- and family-centered care in the perioperative services for all patient populations. The RN Pre-op/PACU supports the mission, vision, and values of the organization. The RN Pre-op/PACU reports to the Manager of Peri-Operative Services.

Qualifications:

  • Graduate of an accredited school of nursing
  • Current Ohio Nursing state License
  • Current BLS, ACLS and PALS
  • Minimum of 2 years experience in Pre-Op/PACU. Previous experience working in an ambulatory surgical setting preferred.
  • Strong knowledge of surgical procedures and management of the surgical patient
  • Understand principles of aseptic technique and their implementation
  • Ability to care for patients from infancy to geriatrics
  • Knowledge base to recognize, evaluate, solve problems and correct errors
  • Ability to quickly adapt to changing condition of the patient when needed
  • Excellent teaching skills
  • Excellent communication and organizational skills
  • Demonstrate strong professional and ethical behavior
  • Ability to establish and maintain effective working relationships with patients, physicians and fellow employees. (TEAMWORK)
  • Strong customer service skills
  • Demonstrate accountability, creativity, innovation and be receptive to change
  • Possess basic knowledge of Performance Improvement ideology

What We Offer

As a valued member of Lancaster Specialty Surgery Center, your health and well-being are important to us. We are proud to provide you and your dependents with valuable and significant benefits. USPI knows the value of well-rounded, balanced employees, which is why we offer a variety of additional benefits to help manage life’s daily stresses. ****

  • Competitive wages
  • Opportunities to better yourself professionally
  • Health, Dental & Vision Coverage
  • 401(k) retirement plan
  • Paid Time Off (PTO)
  • Company Paid Holidays
  • Employee Assistance Programs
  • Health Savings Account/ Flexible Spending Account
  • Education Assistance
  • Short Term Disability and Long Term Disability Insurance

Required Skills

Required Experience

What United Surgical Partners International employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

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