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It Essentials Jobs Near Me

battleface

Customer Service Team Leader

Columbus, OH · Remote

Step into frontline customer-support activity when service levels or business needs require it. essentials * At least two years of experience in a team leader, supervisor, senior agent, or comparable ...

battleface

Customer Service Team Leader

Columbus, OH · Remote

Step into frontline customer-support activity when service levels or business needs require it. essentials * At least two years of experience in a team leader, supervisor, senior agent, or comparable ...

battleface

Customer Service Team Leader

Columbus, OH · On-site

Step into frontline customer-support activity when service levels or business needs require it. essentials * At least two years of experience in a team leader, supervisor, senior agent, or comparable ...

Gopuff

OH - Columbus

Columbus, OH · On-site

It's quick and easy to earn on your time, delivering the essentials people need. Want to learn more about delivering with Gopuff? Click here to check out our FAQ. *By opting in to SMS you agree to ...

ComResource

Service Desk Technician

Columbus, OH · On-site

Essentials: * BA/BS preferably in Computer Science or a related field. * 2-5 years of IT or related experience. * Ability to work in a team and communicate effectively. * Ability to provide fast ...

Greif

Production Supervisor

Baltimore, OH · On-site

$81K - $139K/yr

OUR PURPOSE: Creating packaging solutions for life's essentials. Job Requisition #: 035152 ... Ensures team understands roles and responsibilities as it relates to the team and to Greif.

Greif, Inc.

Production Supervisor

Baltimore, OH · On-site

$81K - $139K/yr

OUR PURPOSE: Creating packaging solutions for life's essentials. Job Requisition #: 035152 ... Ensures team understands roles and responsibilities as it relates to the team and to Greif.

Greif

Project Engineer - Electrical

Delaware, OH · On-site

Creating packaging solutions for life's essentials. Job Requisition #: 034412 Project Engineer ... Ability to follow controls, programing logic as it pertains to the manufacturing processes,

Greif, Inc.

Project Engineer - Electrical

Delaware, OH · On-site

$94.40 - $160.70/hr

Greif** packages life's essentials - and creates lasting value for its colleagues, customers, and ... Ability to follow controls, programing logic as it pertains to the manufacturing processes,

Greif

2026 Greif Foundation Intern

Delaware, OH · On-site

Creating packaging solutions for life's essentials. Job Requisition #: 034984 2026 Greif Foundation ... Our journeytowardbecoming the best-performing customer service companyisn'tjust aboutmetrics;it ...

Greif

2026 Greif Foundation Intern

Delaware, OH · On-site

Creating packaging solutions for life's essentials. Job Requisition #: 034984 2026 Greif Foundation ... it's about the people and strategies that define us. Are you ready to shape your career journey in ...

ComResource

Project Manager

Columbus, OH · On-site

Work closely with cross-functional teams including HR, Finance, Supply Chain, Operations, and IT to ... Essentials: * Bachelor's degree in Business Administration, Engineering, or a related field. * 10+ ...

Kuehne+Nagel

Logistics Inventory Specialist

West Jefferson, OH · On-site

$17.75 - $22.50/hr

From everyday essentials to seasonal items, what we do in Contract Logistics impacts businesses and communities around the world. At Kuehne+Nagel, your contribution goes far beyond the warehouse-it ...

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It Essentials information

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How much do it essentials jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for it essentials in the United States is $35.05, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $43.99 per hour, depending on experience, location, and employer.

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It Essentials jobs near you
A map of the United States highlighting the number of It Essentials job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of It Essentials job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Customer Service Team Leader

battleface

Columbus, OH • Remote

Full-time

Posted 10 days ago

Job description

about us: battleface is building a humanity-focused travel insurance company that brings people and the world together.


For too long, travel insurance has focused on the company rather than the customer. We're changing that by connecting travelers with customized insurance solutions that provide the right coverage at the right price, where and when they need it.


We're looking for a Customer Service Team Leader to provide hands-on support, coaching, and day-to-day guidance to a team serving customers across multiple channels and geographies.


about you: You're an experienced contact center leader who embraces innovation, technology, and the opportunity to help others. You use data and customer feedback to guide decisions, improve performance, and support our core principles.


You'll help move our global operations forward by delivering an exceptional customer experience and developing a capable, confident, and engaged team.


In this role, you will:

  • Provide day-to-day leadership, support, and direction to Customer Service team members.
  • Coach team members through regular feedback, one-to-one conversations, and practical development plans.
  • Help onboard and train new team members including the creation and management of knowledge resources.
  • Monitor service, quality, productivity, and workload in an omnichannel environment.
  • Participate in quality-calibration sessions to promote fair and consistent evaluations.
  • Support customer and system escalations, taking ownership of complex cases when needed.
  • Share frontline feedback on business initiatives, processes, and technology that affect the Customer Service team or customer journey.
  • Foster a supportive and accountable team environment built on active listening, patience, empathy, and kindness.
  • Step into frontline customer-support activity when service levels or business needs require it.


essentials

  • At least two years of experience in a team leader, supervisor, senior agent, or comparable customer-service leadership role.
  • Experience coaching and supporting customer-service colleagues.
  • Experience working remotely and with remote or international teams.
  • Ability to interpret and manage a high volume of information and performance data.
  • A strong sense of urgency and the ability to adapt to changing priorities in a fast-paced environment.
  • The ability to quickly adjust to evolving product and partner needs.
  • Excellent written and verbal communication skills.
  • Confidence handling complex customer issues and escalations.
  • Broadly technically proficient including experience with Microsoft Office.


even better

  • Professional experience in the travel insurance industry.
  • Travel insurance, property and casualty, or accident and health licensing.
  • Experience working in a technology-focused startup or high-growth business.
  • Experience supporting customers across multiple countries and time zones.
  • Personal experience with international travel.


your focus on impact

Most importantly, you:

  • Consistently aim to exceed relevant and evolving goals.
  • Set intentional objectives that improve team performance and the customer experience.
  • Build strong relationships that help us fulfill our mission of creating a humanity-focused travel insurance company.
  • Balance accountability with empathy, helping team members grow while maintaining high standards.
  • Look for practical ways to make the customer and team-member experience better.

Apply