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Desk Assistant Jobs in Columbus, OH (NOW HIRING)

Hotel Spero

FRONT DESK AGENT

Columbus, OH

$15/hr

Front Desk Supervisor - Front Desk Manager - Front Office Manager - Operations Manager-Assistant General Manager - General Manager -Area Vice President of Operations Key Duties & Responsibilities:

Arcis Golf

Front Desk Attendant

Dublin, OH

$12.25 - $15.75/hr

Position Summary The Front Desk Associate serves as the first point of contact for members, guests ... Provide exceptional customer service in person and over the phone * Assist with general club ...

Arcis Golf

Front Desk Attendant

Dublin, OH · On-site

$12.50 - $16.25/hr

Position Summary The Front Desk Associate serves as the first point of contact for members, guests ... Provide exceptional customer service in person and over the phone * Assist with general club ...

vTech Solution

Service Desk Analyst

Columbus, OH · On-site

$19.25 - $26.25/hr

... will assist customers on the phone using various scripts prepared by supervisors. · A ... Help Desk technical Support and Call Center Support · 4 year college degree or equivalent ...

STI

Help Desk Analyst

Columbus, OH · On-site

$19.75 - $27/hr

Help Desk Analyst Location: Columbus, Ohio Duration: Long Term Description ... HDA1 to help IT Automate and implement new technology to assist with keeping the desktop ...

InnVite Hospitality

Front Desk Agent

Obetz, OH

$13.50 - $17/hr

... Assist with Administrative Duties as assigned by Management, Keep Front Desk Area & Lobby Neat & Tidy and Clean Daily, Set up Breakfast Bar or Refill/Monitor Cleanliness of Bar & Tables, Minor ...

STI

Help Desk Analyst

Columbus, OH · On-site

$19.25 - $26.25/hr

Help Desk Analyst Location: Columbus, Ohio Duration: Long Term Description ... HDA1 to help IT Automate and implement new technology to assist with keeping the desktop ...

CFS

Help Desk Specialist

Westerville, OH

Help Desk Technician Columbus, OH | On-site $50k- $56k Overview We are seeking an experienced and customer-focused Help Desk Technician to support a fast-paced manufacturing environment. This role is ...

CFS

Help Desk Specialist

Columbus, OH

Help Desk Technician Columbus, OH | On-site $50k- $56k Overview We are seeking an experienced and customer-focused Help Desk Technician to support a fast-paced manufacturing environment. This role is ...

CFS

Help Desk Specialist

Blacklick, OH

Help Desk Technician Columbus, OH | On-site $50k- $56k Overview We are seeking an experienced and customer-focused Help Desk Technician to support a fast-paced manufacturing environment. This role is ...

CFS

Help Desk Specialist

Lewis Center, OH

Help Desk Technician Columbus, OH | On-site $50k- $56k Overview We are seeking an experienced and customer-focused Help Desk Technician to support a fast-paced manufacturing environment. This role is ...

CFS

Help Desk Specialist

Westerville, OH

Help Desk Technician Columbus, OH | On-site $50k- $56k Overview We are seeking an experienced and customer-focused Help Desk Technician to support a fast-paced manufacturing environment. This role is ...

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All JobsDesk Assistant JobsDesk Assistant Jobs in Columbus, OH

Desk Assistant information

See Columbus, OH salary details

$9

$19

$30

How much do desk assistant jobs pay per hour?

As of May 28, 2026, the average hourly pay for desk assistant in Columbus, OH is $19.48, according to ZipRecruiter salary data. Most workers in this role earn between $16.39 and $21.54 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Desk Assistant, and why are they important?

To thrive as a Desk Assistant, you need strong organizational skills, attention to detail, and basic administrative knowledge, often supported by a high school diploma or equivalent. Familiarity with office software like Microsoft Office Suite, phone systems, and scheduling tools is typically required. Excellent communication, a customer-service mindset, and the ability to multitask set outstanding Desk Assistants apart. These skills ensure efficient front-desk operations, positive visitor experiences, and effective support for office staff.

What are some common challenges faced by Desk Assistants, and how can they effectively manage them?

Desk Assistants often handle multiple tasks simultaneously, such as greeting visitors, managing phone calls, and coordinating schedules. One common challenge is balancing these competing priorities while maintaining a positive and professional demeanor. Effective Desk Assistants use strong organizational skills, prioritize urgent requests, and communicate clearly with both team members and visitors. Adapting quickly to changing situations and using available technology can also help manage a fast-paced environment.

What are desk assistants?

Desk assistants are support staff who help manage the front desk or reception area of an organization. Their duties typically include greeting visitors, answering phone calls, handling inquiries, sorting mail, and providing administrative support to other staff members. Desk assistants play a vital role in ensuring smooth day-to-day operations and creating a welcoming environment for guests and employees alike.

What is the difference between Desk Assistant vs Receptionist?

AspectDesk AssistantReceptionist
Required CredentialsHigh school diploma or equivalent; some roles may require basic computer skillsHigh school diploma; customer service skills often preferred
Work EnvironmentOffice, hospital, school, or hotel front deskFront desk, office reception, hotel lobby, healthcare facilities
Employer & Industry UsageEducational institutions, healthcare, corporate offices, hospitalityHotels, healthcare, corporate offices, government buildings
Common Search & Comparison IntentYesYes

The main difference between a Desk Assistant and a Receptionist lies in their typical work environments and specific responsibilities. While both roles involve front desk duties and customer interaction, Desk Assistants often support administrative tasks in educational or healthcare settings, whereas Receptionists primarily handle guest or visitor reception in hospitality or corporate environments. Understanding these distinctions can help job seekers identify the right role for their skills and career goals.

What are the most commonly searched types of Desk jobs in Columbus, OH? The most popular types of Desk jobs in Columbus, OH are:
What are popular job titles related to Desk Assistant jobs in Columbus, OH? For Desk Assistant jobs in Columbus, OH, the most frequently searched job titles are:
What job categories do people searching Desk Assistant jobs in Columbus, OH look for? The top searched job categories for Desk Assistant jobs in Columbus, OH are:
What cities near Columbus, OH are hiring for Desk Assistant jobs? Cities near Columbus, OH with the most Desk Assistant job openings:
Desk Assistant jobs near you
Infographic showing various Desk Assistant job openings in Columbus, OH as of May 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, and 10% Remote job distribution, with an average salary of $40,509 per year, or $19.5 per hour.
Service Desk Support (Assistive)

Service Desk Support (Assistive)

JConnect Infotech

Columbus, OH

$18.75 - $25.25/hr

Other

Posted 20 days ago

Job description

Service Desk Support (Assistive)

Title: Service Desk Support (Assistive)

Location: Columbus, Ohio / South Jordan, Utah

Duration: Full Time

Job Description:

Service Desk Support (Assistive)

A Service Desk Engineer requiring over 5+ years of experience in End User Computing, Microsoft Windows Technologies, Active Directory, and assistive technology support, with responsibilities including troubleshooting, customer management, and collaboration with technical teams, while emphasizing strong communication and problem-solving skills alongside familiarity with Microsoft Assistive Software and related tools.

• Proficiency in EUC, Microsoft Windows Technologies, and Active Directory.

• Experience with third-party software and hardware.

• Excellent verbal and written communication skills.

• Familiarity with Microsoft Assistive Software (Narrator, Magnifier, ReadAloud), ZoomText, and ReadWrite TM.

• Strong problem-solving abilities and attention to detail.

• Ability to quickly learn new technologies and software.

• Essential soft skills including attentive listening, patience, and effective documentation

End User Computing (EUC)

• Manage and support Microsoft Windows Technologies and Active Directory.

• Utilize knowledge bases and documentation to guide users, troubleshoot, and maintain third-party software and hardware.

• Resolve EUC-related technical issues efficiently.

Assistive Technology

• Provide support for Microsoft Assistive Software including Narrator, Magnifier, ReadAloud, as well as ZoomText and ReadWrite TM.

• Train and assist end-users in the use of assistive technologies.

• Stay informed about the latest developments in assistive technology and recommend enhancements.

Customer Management

• Listen attentively to customer issues and provide empathetic support.

• Accurately document issues and maintain detailed records.

• Keep customers informed with regular updates and effective communication.

• Use ServiceNow or similar helpdesk platforms effectively.

Service Management

• Collaborate with developers, integration engineers, third-party vendors, and stakeholders.

• Prioritize and triage issues to ensure timely resolution.

• Develop and maintain service management processes and documentation.

Jconnect Infotech logo

About Jconnect Infotech

Sourced by ZipRecruiter

Jconnect Infotech is an esteemed corporation that operates within the Information Technology sector based in Noida, Uttar Pradesh, India. As a technology-driven firm, it offers various services such as IT Solutions, Software Development, Staffing Solutions and Management Consulting to businesses globally. Established as a pivotal player in its field, Jconnect Infotech was founded on the principles of delivering optimal solutions and promoting technological advancement within various industries. Their mission is to deliver innovative, cost-effective solutions and services to clients while maintaining their core values of integrity, excellence, and customer satisfaction.

Industry

Specialized design services

Company size

201 - 500 Employees

Headquarters location

Noida, Uttar Pradesh, in

Social media

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